Share Your Feedback – Help Us Improve Search on Community!
Please take a few minutes to participate in our Search Feedback Survey. Your insights will help us deliver the results you need faster and more accurately.
Click here to take the survey
Managing IT Advisor services
ITA server (on-premises only)
Search in
Improve your search experience:
Exact phrase→Use quotes " "(e.g., "error 404")
Wildcard→Use * for partial words(e.g., build*, *tion)
AND / OR→Combine keywords(e.g., login AND error, login OR sign‑in)
Keep it short→Use 2–3 relevant words, not full sentences
Filters→Narrow results by section(Knowledge Base, Users, Products)
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send InviteCancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
In the Webmin server management interface, you can see a list of all services installed on the IT Advisor server (DC Operation>About).
You can also monitor and manage the status of services running on the IT Advisor server. All services must be OK for IT Advisor to function properly.
110020160_1098x250_360038096454.png
Services
Web status of services ensuring the web server functions, used for example in configurations running secure connections.
Application status of services ensuring the IT Advisor process functions.
Database status of services ensuring the configuration database functions. The database contains all the data about your configuration, such as the rooms, equipment, power path, and network, etc. If this service is down, the database on this server cannot synchronize with other databases.
Backup status of services ensuring the backup configuration (default or custom setup) functions. The default backup location on the ITA server is /data/backup.
123 Steps to...
See also
Monitoring and changing the status of a service
Open the Webmin web interface by selecting Administration>Webmin in the ITA web client. Alternatively, type the address of your ITA server in a Web browser followed by :10000, <https://>:10000.
Log on to Webmin using the user credentials created during the installation.
In the left menu, select DC Operation>Status and verify that the status of all services are OK.
If the status of one or more components does not seem OK, click to reboot the IT Advisor server and wait 5 minutes for the reboot to complete, search EcoStruxure IT Help Center questions or troubleshooting documentation or contact technical support for assistance on how to resolve this.