Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Dear Community Members,
We are currently experiencing a technical issue that is affecting the ability to create new posts. Our team is actively investigating the root cause and working to resolve it as quickly as possible. We apologize for the inconvenience and appreciate your patience.
SE Community Team!

Gateways and Energy Servers

Schneider Electric support forum to share knowledge about product selection, installation and troubleshooting for EcoStruxure Panel Server, PowerTag, Com'X, Link150…

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure Power & Grid
  • Gateways and Energy Servers
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Commissioning 140
  • Legacy Gateways & Energy Servers 130
  • troubleshooting 118
  • Product selection 83
  • PowerTag Energy 4
  • IT Expert 2
  • Power Quality 1
  • Others & accessories 1
  • Tips and Tricks 1
  • Knowledge Base 1
  • IT Advisor CFD 1
  • Tips and ideas 1
  • Building Operations 1
  • PM5000 1
  • Data Center Operation 1
  • Data Center Expert 1
  • power monitoring expert 1
  • Previous
  • 1 of 2
  • Next
Top Experts
User Count
Romain_Polette
Kirk Romain_Polette Kirk
111
Guillaume_Evrard
Captain Guillaume_Evrard Captain
53
Randi_Dolan
Commander Randi_Dolan Commander
46
Thierry_Baudard
Commander Thierry_Baudard Commander
32
View All
Related Products
Thumbnail of EcoStruxure Panel Server Advanced
Schneider Electric
EcoStruxure Panel Server Advanced
89
Thumbnail of EcoStruxure Panel Server
Schneider Electric
EcoStruxure Panel Server
60
Thumbnail of EcoStruxure Panel Server Universal
Schneider Electric
EcoStruxure Panel Server Universal
59
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Announcements & Events

Welcome in Gateways & Energy Servers Forum!

Gateways & Energy Servers connect Buildings & Switchboards to Energy & Power Management Systems

This Forum especially fits:

  • - Power System Integrators
  • - Electrical Contractors
  • - Power Panel Builders
  • - Power Consultants
  • - Facility Managers

Gateways and Energy Servers

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Emilie_Ernwein
/html/rank_icons/Ensign.png Emilie_Ernwein /html/rank_icons/SE-Employee.png

How to … EcoStruxure Panel Server: Discover our set of Demo Video to m...

Our support team is providing short how to videos for various Panel Server use cases and to discover our latest functionalities… Discover them below: Step by step support for Panel Server commissioni...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
2906 8 1
Latest Reply: ZeeZee97

Informational
Dom-Socquet
Dom-Socquet /html/rank_icons/SE-Employee.png

WELCOME & GET STARTED to Gateways & Energy Servers Forum!

--> Get Latest Panel Server news and major contents not to miss. What is Gateways & Energy Servers Forum about? Find support about current Panel Server offer, and legacy ranges. Ask quest...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
4634 1 0

2022-05-05

Solved
Madleen_Laclef
/html/rank_icons/LtCommander.png Madleen_Laclef /html/rank_icons/SE-Employee.png

EcoStruxure Panel Server: new Generation of Gateways (updated July 202...

Welcome to the EcoStruxure Panel Server Launch Page! Panel Server is the new generation of gateways now available worldwide, replacing the current ranges of PowerTag Link, PowerTag Link HD, Com'X 2...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
38158 26 41
Latest Reply: Antojons

Solved
Madleen_Laclef
/html/rank_icons/LtCommander.png Madleen_Laclef /html/rank_icons/SE-Employee.png

Gateways - End of Service Announcements (updated March24)

End of commercialization for Com’X510 from July 2022 Recommended replacement by Ecostruxure Panel Server -Advanced 110-277 VAC/DC After July 2022: 2 years End of service period. Only a partial support...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
3735 0 1
Latest Reply: Anonymous user

sesa72458
sesa72458 /html/rank_icons/Retired-User.png

Commissioning the Com'X 200

Hi,I've recently sold a couple of Com'X200 to a customer that traditionally used the EGX100 to pull out metering information to go into their on-site SCADA system.I found the Com'X200 almost impossible...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
2036 0 11
Latest Reply: Anonymous user

JamesJeanette
/html/rank_icons/Commander.png JamesJeanette /html/rank_icons/SE-Employee.png

EGX300 DEMO How to access online

Want to play with an EGX300? Here's how...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
927 1 0

2014-10-01

Solved
sesa77557
sesa77557 /html/rank_icons/Retired-User.png

How to calculate data dimension that are sent by GPRS into EO?

Good Morning,we often receive the question about "data dimension" to send logs to Energy Online.I mean the weight (in KB or MB) of the file that Com'X200 is sending to the cloud portal.This is an impor...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
1117 0 4
Latest Reply: Anonymous user

maxencevanhove
maxencevanhove /html/rank_icons/Retired-User.png

Exported file name limited to 60 characters?

Hi,Is there any limitation on the number of characters an extracted file from an EGX300?Since we have upgraded the EGX300 with the latest firmware back in August, we have seen that limitation happening...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
1629 1 6
Latest Reply: Randi_Dolan

Solved
chriswhite
chriswhite /html/rank_icons/Retired-User.png

Cannot contact FTP server?

Hi AllI've been working with a ComX 200 and am trying to configure it to send data to our EO Sandbox.My current set-up:ComX powered on. Ethernet 1 connected to Warrington (UK) office network. Etherne...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
1527 0 1
Latest Reply: sgamot

sesa103388_brid
/html/rank_icons/Ensign.png sesa103388_brid /html/rank_icons/SE-Employee.png

Issue with gateway option

Hi everybody,A part of my network is simple:I want to read the value in SIM10 registers via my none schneider gatewayI create a gateway device in my Comx200 and I attached SIM10M to itUnfortunately it ...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
2273 0 5
Latest Reply: sgamot

Solved
Digital_Hastak
/html/rank_icons/Lieutenant_JG.png Digital_Hastak /html/rank_icons/SE-Employee.png

Are there any plans to include EM4800 series meters into EGX300?

Also do we have any tested Custom Device files that would work with EM4800? I have tried creating custom device, but have been getting intermitted comms issue. I will try them again, and can share here...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
1376 0 8
Latest Reply: JamesJeanette

sesa103388_brid
/html/rank_icons/Ensign.png sesa103388_brid /html/rank_icons/SE-Employee.png

Transmitter supported by comx200

I saw that architecture in the design guide for ComX200Where can we buy the pulse acq?Which is the reference?Regards
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
513 0 0

2014-09-18

Solved
sesa13231_bridg
/html/rank_icons/Ensign.png sesa13231_bridg /html/rank_icons/SE-Employee.png

EGX300 csv file export looks

HiDoes anyone know if it's possible to change the filename (remover date and time) of the export file?Or add the devicename inside the csv content.We have an oppurtunity with a big swedish car manufact...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
725 0 1
Latest Reply: sesa82384_bridg

JamesJeanette
/html/rank_icons/Commander.png JamesJeanette /html/rank_icons/SE-Employee.png

EGX Training: Wiring & Connectivity Videos Added

All, Please check out our recently added EGX - Wiring & Connectivity Overview Videos. Thanks ! Direct Video Links: Title: EGX100 Elearning- Commercial Overview Description: This module provi...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
1910 1 5
Latest Reply: sesa301952_brid

LaurentCoene
/html/rank_icons/Captain.png LaurentCoene /html/rank_icons/SE-Employee.png

Custom Energy Management or Hotel Room Management Portal

In this document, we will describe how to build a fully custom portal for your customer using the SmartStruxure Lite (MPM) product. The MPM has a webserver which will be able to host any website. And a...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
1537 7 3
Latest Reply: JamesAZZO

  • « Previous
    • 1
    • …
    • 88
    • 89
    • 90
    • …
    • 103
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore