Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

EcoStruxure IT forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Data Center Expert 3,031
  • Data Center Operation 2,248
  • NetBotz 994
  • IT Expert 385
  • IT Advisor 341
  • DDF 314
  • DCIM Support 305
  • Portal 229
  • Genome 78
  • Asset Advisor 72
  • Tips and ideas 62
  • power monitoring expert 58
  • Building Operations 54
  • IT Design CFD 35
  • Product Feedback 25
  • Features released 6
  • IT Advisor CFD 6
  • Network Management Card 5
  • Training 4
  • DCE 3
  • Datacenter Netbotz & Monitoring 2
  • PowerChute 1
  • timeout 1
  • SSH 1
  • UPS Management Devices & PowerChute Software 1
  • Datacenter UPS 1
  • Help 1
  • Alerts 1
  • Tips and Tricks 1
  • Connected Services Hub (CSH) 1
  • PACIS EcoSui 1
  • 6. Marketplace idea 1
  • Bug fixes 1
  • Fire Prevention 1
  • Advanced view 1
  • SRV ups. single phase easy ups 1
  • Easy UPS SNMP 1
  • Operations & Services 1
  • Power Availability 1
  • Analytics 1
  • Connectivity 1
  • How to 1
  • 5. Product Q&A 1
  • 2. Release info 1
  • Previous
  • 1 of 5
  • Next
Top Experts
User Count
Cory_McDonald
Admiral Cory_McDonald Admiral
126
Jef
Admiral Jef Admiral
111
gsterling
Captain gsterling Captain
71
APC_Steve
Captain APC_Steve Captain
65
View All
Related Products
Thumbnail of EcoStruxure™ IT Expert
Schneider Electric
EcoStruxure™ IT Expert
40
Thumbnail of EcoStruxure IT Design CFD
Schneider Electric
EcoStruxure IT Design CFD
26
Thumbnail of Data Center Expert
Schneider Electric
Data Center Expert
7
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Announcements & Events

Request a DDF using the Asset Definition service - learn more
- Find DCE DDF support here
- Find EcoStruxure IT device support here
Looking for documentation?
- Visit the EcoStruxure IT Help Center! Find DCE, ITE, ITA and DCO 8.x documentation and more here

EcoStruxure IT forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

AI-ready infrastructure starts here!

Discover how Schneider Electric is helping IT leaders prepare for the future. In the Gartner® 2025 Hype Cycle, we’re recognized across 7 emerging technologies - including DCIM, Direct-to-Chip Liqu...
EcoStruxure IT icon_circle EcoStruxure IT forum
198 1 0

2025-09-16

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

Facing the AI Challenge in Distributed IT?

As AI reshapes the digital landscape, visibility, resilience, and efficiency are more critical than ever. Schneider Electric’s CTO, Zach Nimboorkar, turned to our own solutions to meet these demand...
EcoStruxure IT icon_circle EcoStruxure IT forum
267 1 1
Latest Reply: cdd

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

EcoStruxure IT Advisor 9.5.2 released

We're excited to announce the release of EcoStruxure IT Advisor 9.5.2! This release is packed with new features and improvements in the web client. Key Highlights Infrastructure tier managemen...
EcoStruxure IT icon_circle EcoStruxure IT forum
564 3 0

2025-07-15

Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT forum
22003 17 8
Latest Reply: JLehr

Solved
Ezequiel_Guffanti
Ezequiel_Guffanti

how to change position in height of electrical panel

Good morning, then I ask for your help to know how to change the height of a board, it may be that I am using the wrong genome since I cannot find the physical configuration that does not allow me to d...
EcoStruxure IT icon_circle EcoStruxure IT forum
706 0 1
Latest Reply: gsterling

Solved
mudassir.ali
mudassir.ali /html/rank_icons/SE-Employee.png

how to configure SMS Notification

Dear, I have a query regarding SMS notification alerts configuration on DCE.How to configure SMS notification?Is there any external device required for integration?What is procedure to configure the de...
EcoStruxure IT icon_circle EcoStruxure IT forum
1312 0 1
Latest Reply: ATrabert

Solved
SESA621565
SESA621565 /html/rank_icons/SE-Employee.png

DCE Physical Server Version 7.8.0 can Fresh install to DCE Version 8.0...

Hi Support team, Is is possible to proceed DCE Physical Server Version 7.8.0 fresh install to DCE Version 8.0.0 via iso file? Anything to concern about? MAC address going to change? License affect? ...
EcoStruxure IT icon_circle EcoStruxure IT forum
699 0 1
Latest Reply: Shaun

Solved
MartinK
MartinK /html/rank_icons/SE-Employee.png

NMC3 firmware update issue on Symmetra LX 16kVA UPS

As you can see below (screenshot of a NMC2 with the latest firmware), one has the option to change individually which port the SNMP Traps are supposed to be sent to. This field is not available on...
EcoStruxure IT icon_circle EcoStruxure IT forum
1056 1 1
Latest Reply: JLehr

Solved
Jordan1
Jordan1 /html/rank_icons/SE-Employee.png

PCT import and export issues

Good afternoon everyone, hope you are all well. I am currently having an issue with my PCT regarding importing and exporting. I am currently experiencing an issue with importing programs I require into...
EcoStruxure IT icon_circle EcoStruxure IT forum
1247 0 1
Latest Reply: tjlaw

Solved
jmiramontes_dem
/html/rank_icons/Ensign.png jmiramontes_dem

Demek - EBO license problem

Dear Schneider, I have a problem with a Licence, i purchased a package of 3 licenses, but whwn I load them into the system, one of them appears with the quantity "0". Attached image for your referenc...
EcoStruxure IT icon_circle EcoStruxure IT forum
1208 0 2
Latest Reply: gsterling

Tony17
Tony17

Trouble discovering PDU's on the Network by IP Addess

Replaced 4 bad PDU's with 4 new PDu's. I tried to discover them based on the IP Addresses assigned and I continually receive "Connection Timeout" after the process runs for a very long time unsuccessf...
EcoStruxure IT icon_circle EcoStruxure IT forum
750 0 1
Latest Reply: APC_Steve

Solved
Barliman_apc_customer
/html/rank_icons/Ensign.png Barliman_apc_customer

Scheduling Device Discoveries for all Devices

DCE v8.0.0.149 and v 8.1.0.263 I've spent a lot of time looking but can't find how to edit discovery settings for all devices our install is monitoring. I can see how to do them individually, but not h...
EcoStruxure IT icon_circle EcoStruxure IT forum
1065 1 3
Latest Reply: Barliman_apc_customer

Solved
Akansha
Akansha /html/rank_icons/SE-Employee.png

Netbotz 250 is showing Err on Beacon, Relay Output, Switched Outlet

Hi, I was trying to connect 3nos. Temperature/Humidity sensor with display (AP9520TH) via Netbotz 250 A link port. After reset netbotz is shoiwng Err on Beacon, Relay Output, Switched Outlet.  Now ...
EcoStruxure IT icon_circle EcoStruxure IT forum
1219 0 3
Latest Reply: tjlaw

Solved
SonNG
/html/rank_icons/Ensign.png SonNG

HTTPD service fail not start

We are having an issue with the AP9465 server causing the httpd service not to start. So I can't access the system. Please help us how to handle it.Thanks
EcoStruxure IT icon_circle EcoStruxure IT forum
748 0 1
Latest Reply: tjlaw

fbernal_transfe
/html/rank_icons/Lieutenant_JG.png fbernal_transfe

DCE 7.2.4 httpd service fail to start

Good morning, I have exactly this issue originally posted on DCIM Support by Miguel Gonçalves on 2019-06-26. Could you please provide me support? Thanks in advance.Attached screen shots. DCE 7.2.4 http...
EcoStruxure IT icon_circle EcoStruxure IT forum
1386 1 2
Latest Reply: SonNG

  • « Previous
    • 1
    • …
    • 57
    • 58
    • 59
    • …
    • 594
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore