New Community Ranking System
Our Community ranking system has recently been updated. You may notice changes in user rankings and receive system messages or notifications. If you have questions about how the new ranking works, please refer to the announcement post for more details (click here).
ITA 9.4.3 just installed/upgraded.... backups not showing in backup/restore administration tab
EcoStruxure IT Forum
Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
Search in
Improve your search experience:
Exact phrase→Use quotes " "(e.g., "error 404")
Wildcard→Use * for partial words(e.g., build*, *tion)
AND / OR→Combine keywords(e.g., login AND error, login OR sign‑in)
Keep it short→Use 2–3 relevant words, not full sentences
Filters→Narrow results by section(Knowledge Base, Users, Products)
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send InviteCancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2024-04-1112:34 PM. Last Modified: 2024-04-1112:37 PM
ITA 9.4.3 just installed/upgraded.... backups not showing in backup/restore administration tab
after installing IT Advisor 9.4.3, we are not seeing backups taken, prior to the upgrade, or since the upgrade. When I try to load a previous backup that was downloaded, system says you cant have 2 files of the same name, already used. Screenshot of the webclient screen attached.
This is a known issue in ITA 9.4.3 that will be addressed in the next release. The backups are not listed, but they do exist in the system and they can be used as expected.