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EcoStruxure IT forum

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Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

AI-ready infrastructure starts here!

Discover how Schneider Electric is helping IT leaders prepare for the future. In the Gartner® 2025 Hype Cycle, we’re recognized across 7 emerging technologies - including DCIM, Direct-to-Chip Liqu...
EcoStruxure IT icon_circle EcoStruxure IT forum
229 1 0

2025-09-16

Informational
JLehr
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Facing the AI Challenge in Distributed IT?

As AI reshapes the digital landscape, visibility, resilience, and efficiency are more critical than ever. Schneider Electric’s CTO, Zach Nimboorkar, turned to our own solutions to meet these demand...
EcoStruxure IT icon_circle EcoStruxure IT forum
308 1 1
Latest Reply: cdd

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

EcoStruxure IT Advisor 9.5.2 released

We're excited to announce the release of EcoStruxure IT Advisor 9.5.2! This release is packed with new features and improvements in the web client. Key Highlights Infrastructure tier managemen...
EcoStruxure IT icon_circle EcoStruxure IT forum
629 3 0

2025-07-15

Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT forum
22082 17 8
Latest Reply: JLehr

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Search function in DCO 8 is a big step backwards...

Search function in DCO 8 is a big step backwards...Now I have to open ALL locations to find a server. I have a lot of different serverroms, but also a lot of other rooms to keep track of my not rack...
EcoStruxure IT icon_circle EcoStruxure IT forum
1322 0 13
Latest Reply: DCIM_Support

Solved
DCIM_Support
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Server down or in the process of starting up

Asking on behalf of Roger: Data Center Operation 7.5 is the version we have. We are getting the error, "The server is down or in the process of starting up. Wait a few minutes and try again." Please ...
EcoStruxure IT icon_circle EcoStruxure IT forum
780 0 2
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Uploading a SSL Certificate

After getting a certificate signed I have tried to upload it (StrureWare DC Operation -> Certificates -> Certificate file)only to get the following error (CID:110006431)
EcoStruxure IT icon_circle EcoStruxure IT forum
895 0 2
Latest Reply: DCIM_Support

DCIM_Support
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How to request for DDF (SNMP or Modbus)

NOTE: Multivendorsupport@apcc.com is no longer being monitored. DDF Requests now go through https://dcimsupport.apc.com. NOTE: If your DCE client does not have access to the internet, you will need t...
EcoStruxure IT icon_circle EcoStruxure IT forum
1482 0 7
Latest Reply: DCIM_Support

DCIM_Support
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Geist Watchdog 15

Hi, I requested a DDF file for a Geist Watchdog 15 environmental monitor. I received a message back saying that you didn't get the walk through file that I had attached. I tried to send the walk th...
EcoStruxure IT icon_circle EcoStruxure IT forum
797 0 3
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Requirement for latest version of DDF for TTK FG-Net (Leak detection)

I recently saw in a community question with the information that there exists a DDF for TTK leak detection but couldn't find that in the library. Can somebody share that with me as I require that fo...
EcoStruxure IT icon_circle EcoStruxure IT forum
911 0 3
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

How to Add PDU with IP address

Hello Support, I'm using Struxureware Datacenter Operations (v: 7.3.5.85784) along with Struxureware Central (v: 6.3.0.138). There is already a complete rack layout on DC Ops software which are nam...
EcoStruxure IT icon_circle EcoStruxure IT forum
2331 0 12
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

NetBotz camera is not showing up in surveillance view in DCE

I have a NetBotz 550 appliance (recently factory reset) with two NetBotz 160 cameras attached. In Data Center Expert I can see the 550 and the cameras in the device view. But in the surveillance view...
EcoStruxure IT icon_circle EcoStruxure IT forum
1334 0 9
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

DCO Secure SMTP communication

Hi team During a DCO 8.0.1 installation project, the customer has stated that they would be requiring to us secure SMTP communications. I can see the "Secure SMTP" checkbox, but what does the "Requ...
EcoStruxure IT icon_circle EcoStruxure IT forum
1390 0 5
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Cameras recording with nb570

HI I have 4 apc cameras connected with NB 570. what is the procedure of recording of these cameras. (CID:110006003)
EcoStruxure IT icon_circle EcoStruxure IT forum
615 0 2
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

I can't connect from StruxtureWare Portal to PME

From Portal Liferay I set "Connect to StruxtureWare System" my URL's PME with user and psw but when I try to add a portlet PME the proble occurs "Failed to get list of locations. Location lists may n...
EcoStruxure IT icon_circle EcoStruxure IT forum
1337 0 4
Latest Reply: DCIM_Support

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