how can chage background image DCO?

[DCIM_Support]

I'am trying to change background image, but i recive a error and can't change, How can resolve

(CID:110007461)

[DCIM_Support]

Hi Miguel, I was wondering perhaps it contains unsupported elements, would you mind to share it with me (off-line) so I can test it locally, thanks. Kind regards

(CID:110007475)

[DCIM_Support]

I try to put a .jpg or .dwg but i have no option. How can share with you?

(CID:110007483)

[DCIM_Support]

Hi Miguel, Please check your email, you might want to reply with your attached background image (dwg format!), thanks. Kind regards

(CID:110007486)

[DCIM_Support]

Hi Miguel,

Many thanks for sharing the image with me, I've tried it locally and it seems the CAD drawing is "unitless".  Displayed as a notification (please see the following capture), "Unitless CAD drawing cannot be imported. Please specify a unit of measurement, eg. feet or millimeters in the CAD file and import again."

We cannot import unit-less AutoCad files! When a drawing is unit-less, it means we do not know the units of the measurements - the dwg drawing must have measurement units (such as mm) specified to allow import drawing at correct scale.

Kind regards

(CID:110007497)

[DCIM_Support]

Jef i have no opcion to input any file neither dwg or jpg, only appear background setting and no more??

(CID:110007506)

[DCIM_Support]

Hi Miguel, The drawing itself needs to be "corrected" in AutoCAD, see for example the following video, which illustrates working with units in AutoCAD: https://www.youtube.com/watch?v=dCTO6Gmi9n0&feature=youtu.be Hope this helps, Kind regards

(CID:110007507)

[DCIM_Support]

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