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EcoStruxure IT Forum

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Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
22427 18 8
Latest Reply: JLehr

DCIM_Support
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DCE & DCO Software Support Contract.. Start Date

Hi, We had completed a Data Center project involving DCE & DCO, and now client is asking for DCIM Software Support Contract Certificate. As far as I know that the Support Contact should start fro...
EcoStruxure IT icon_circle EcoStruxure IT Forum
909 0 3
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Denco CRAC not showing all sensor values in DCO

Hi, For an ongoing project, I had uploaded new DDF for DENCO unit DMA065 and I am getting correct values in DCE 7.4.1 and its perfect. But in DCO 8.0.3 I am only seeing Humidity values for the CRAC a...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1049 0 6
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Netbotz-450 device offline time out/communication error with DCE 7.3.1

Hi, For a Client we are getting everyday device offline due to timeout /communication error. The DCE version is 7.3.1 and firmware on Netbotz 450 is V 4-4-0 The netbotz polling rate is set to 10 minu...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1011 0 5
Latest Reply: DCIM_Support

Solved
DCIM_Support
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DHCP Lease Time

I was wondering if there was a way to extend the DHCP lease period? The devices seem to be only getting the DHCP address for 3600 seconds and even then are renewing every 30 minutes anyway. But it fi...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1615 0 7
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

NMC2 firmware version listed incorrectly

Some of the NMC2's that I updated to firmware version 6.4.6 still list as being at 6.4.0 in InfraStruxure Central 6.2 (CID:116361240)
EcoStruxure IT icon_circle EcoStruxure IT Forum
896 0 3
Latest Reply: DCIM_Support

DCIM_Support
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DHCP problem i logfile

Can any one tell me how to resolve this issue? NBC.XML file fils with every 2 min. 3/29/17 13:58:51.435 INFO - DHCP lease file processing bypassed, the DHCP server is not running 3/29/17 14:00...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1142 0 9
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

some modbus slaves are lossing connection periodically

I'm monitoring a Circutor modbus devices. There are 27 slaves with the same modbus IP address and periodically some slaves are lossing connection. (CID:116361027)
EcoStruxure IT icon_circle EcoStruxure IT Forum
745 0 3
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Configuring PUE in Portal Server

Hi I configure the PUE values in DCO client as shown in picture. I am getting the following PUE value in DCO web client. When I am trying to configure the PUE in Portal server. I am getting the fol...
EcoStruxure IT icon_circle EcoStruxure IT Forum
919 0 6
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

NBRK0250 Chinese Language

When the Chinese language of NBRK0250 comes out? Is it on the way? (CID:116360884)
EcoStruxure IT icon_circle EcoStruxure IT Forum
508 0 2
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

DCO: Change of physical Server to Virtual Server

Hi I have my Server DCO ver 8.0 and want install DCO on Virtual Server I have the following questions: Will be current licenses recognized? What should I do before installing? Best reg...
EcoStruxure IT icon_circle EcoStruxure IT Forum
730 0 3
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

can't print work order

After upgrade to DCO 8.0.4 we are unable to print work orders. This is what is in the application log: 2017-03-28 09:58:03,606 ERROR [com.apc.isxc.reports.views.ReportView] (main) Error generati...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1226 0 6
Latest Reply: DCIM_Support

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