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EcoStruxure IT Forum

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EcoStruxure IT Forum

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Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
23877 18 8
Latest Reply: JLehr

DCIM_Support
Picard DCIM_Support

Requesting technical support help

After looking for some minutes I understand I cannot download StruxeWare DCE but that I have to contact technical support to get the software. So I log onto StruxureWare for Data Centers Support and ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1293 0 2
Latest Reply: DCIM_Support

Solved
DCIM_Support
Picard DCIM_Support

I created pages with my web client/account and I wish to copy them to ...

I created pages with my web client/account and I wish to copy them to another account. Can I do that? (CID:120135323)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1101 0 2
Latest Reply: DCIM_Support

DCIM_Support
Picard DCIM_Support

Long delay in sending email

Any idea why it takes long time to get email from DCE? Take a look at an email alert below. It shows that Time Detected at 06/16/2017 04:44:32, Time Returned to Normal at 06/16/2017 04:45:32 and Not...
EcoStruxure IT icon_circle EcoStruxure IT Forum
929 0 3
Latest Reply: DCIM_Support

DCIM_Support
Picard DCIM_Support

REMOTE USER http://httpd.apache.org/docs/2.2/howto/auth.html FAIL

Hi, I am PHP Developer, I am newbie with DCIM, I want to use openDCIm for my client. But when i am installing it on my server, It was showing me 4 Fail status errors, I got success to resolve 3 out...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1019 0 2
Latest Reply: DCIM_Support

DCIM_Support
Picard DCIM_Support

Floor Coordinates (X,Y) in the Export DB

Hi Team, Can you please advise which table in the Internal ETL Export DB would the equipment Floor Coordinates (X,Y) be stored in? Those are available from the Equipment Browser. DCO version 7.5 SP5 ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
984 0 5
Latest Reply: DCIM_Support

DCIM_Support
Picard DCIM_Support

Include info in custom column into email

I created a custom column "Slave Location" for MODBUS device to identify slave device location. The question is how can the email pick up the Slave Location? (CID:120134841)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1275 0 8
Latest Reply: DCIM_Support

DCIM_Support
Picard DCIM_Support

DCO snyc problem with DCE

I am running DCE 7.4.1 and DCO 8.0.1 which are in connection thru configured external systems in DCO. Here is the settings: The problem is that in DCO I can see alerts which are not present in DCE...
EcoStruxure IT icon_circle EcoStruxure IT Forum
978 0 6
Latest Reply: DCIM_Support

DCIM_Support
Picard DCIM_Support

PX HID Door re-lock timeout alerts at midnight on DCE

We have a situation where we do not want any alerts from DCE should the doors of a rack be left open. I assumed this would be as easy as just setting the door open alarm in the PXHID controller to d...
EcoStruxure IT icon_circle EcoStruxure IT Forum
970 0 4
Latest Reply: DCIM_Support

Solved
DCIM_Support
Picard DCIM_Support

DCO. Colo. Wrong equipment owner in a cage.

How it is possible to get a warning or report in case if an equipment which is owned by one customer has been installed in the rack which is owned by other customer in DCO with Colo license? In ver...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1020 0 4
Latest Reply: DCIM_Support

DCIM_Support
Picard DCIM_Support

Bug in RUS locale for installation of IT Optimize 7.5.2 Windows x64?

Hi all! I found a bug during the installation of IT Optimize 7.5.2 Windows x64 with the Russian interface: in the Windows ITOptimize service settings window it is impossible to enter AD domain for th...
EcoStruxure IT icon_circle EcoStruxure IT Forum
991 0 5
Latest Reply: DCIM_Support

Solved
DCIM_Support
Picard DCIM_Support

DCE remote user issue after authentication server decommissioning

I run DCE 7.4.3 One of our authentication servers have been decommissioned so that DCE have automatically removed it from the list of Authentication Servers in the "Users and Device Group Access" Win...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1118 0 5
Latest Reply: DCIM_Support

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