Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

EcoStruxure IT forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Data Center Expert 3,032
  • Data Center Operation 2,248
  • NetBotz 996
  • IT Expert 387
  • IT Advisor 342
  • DDF 314
  • DCIM Support 306
  • Portal 229
  • Genome 78
  • Asset Advisor 73
  • Tips and ideas 62
  • power monitoring expert 58
  • Building Operations 54
  • IT Design CFD 35
  • Product Feedback 25
  • Features released 6
  • IT Advisor CFD 6
  • Network Management Card 5
  • Training 4
  • DCE 3
  • Datacenter Netbotz & Monitoring 2
  • PowerChute 1
  • timeout 1
  • SSH 1
  • UPS Management Devices & PowerChute Software 1
  • Datacenter UPS 1
  • Help 1
  • Alerts 1
  • Tips and Tricks 1
  • Connected Services Hub (CSH) 1
  • PACIS EcoSui 1
  • 6. Marketplace idea 1
  • Bug fixes 1
  • Fire Prevention 1
  • Advanced view 1
  • SRV ups. single phase easy ups 1
  • Easy UPS SNMP 1
  • Operations & Services 1
  • Power Availability 1
  • Analytics 1
  • Connectivity 1
  • How to 1
  • 5. Product Q&A 1
  • 2. Release info 1
  • Previous
  • 1 of 5
  • Next
Top Experts
User Count
Cory_McDonald
Admiral Cory_McDonald Admiral
126
Jef
Admiral Jef Admiral
111
gsterling
Captain gsterling Captain
71
APC_Steve
Captain APC_Steve Captain
65
View All
Related Products
Thumbnail of EcoStruxure™ IT Expert
Schneider Electric
EcoStruxure™ IT Expert
40
Thumbnail of EcoStruxure IT Design CFD
Schneider Electric
EcoStruxure IT Design CFD
26
Thumbnail of Data Center Expert
Schneider Electric
Data Center Expert
7
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Announcements & Events

Request a DDF using the Asset Definition service - learn more
- Find DCE DDF support here
- Find EcoStruxure IT device support here
Looking for documentation?
- Visit the EcoStruxure IT Help Center! Find DCE, ITE, ITA and DCO 8.x documentation and more here

EcoStruxure IT forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

AI-ready infrastructure starts here!

Discover how Schneider Electric is helping IT leaders prepare for the future. In the Gartner® 2025 Hype Cycle, we’re recognized across 7 emerging technologies - including DCIM, Direct-to-Chip Liqu...
EcoStruxure IT icon_circle EcoStruxure IT forum
228 1 0

2025-09-16

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

Facing the AI Challenge in Distributed IT?

As AI reshapes the digital landscape, visibility, resilience, and efficiency are more critical than ever. Schneider Electric’s CTO, Zach Nimboorkar, turned to our own solutions to meet these demand...
EcoStruxure IT icon_circle EcoStruxure IT forum
308 1 1
Latest Reply: cdd

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

EcoStruxure IT Advisor 9.5.2 released

We're excited to announce the release of EcoStruxure IT Advisor 9.5.2! This release is packed with new features and improvements in the web client. Key Highlights Infrastructure tier managemen...
EcoStruxure IT icon_circle EcoStruxure IT forum
629 3 0

2025-07-15

Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT forum
22082 17 8
Latest Reply: JLehr

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

DCO 8.1 - single phase ups and 2 pole 208 breakers

I have a project coming up and need to model a 8kva single phase UPS' and power path. I know I need to use floor mount units, however when I tried to use a 2 pole 208 breaker on the PDU, it doesn't ...
EcoStruxure IT icon_circle EcoStruxure IT forum
1172 0 4
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Capacity report for any rack

How to get the capacity report on a rack in DCO version 8.1.0? (CID:124527828)
EcoStruxure IT icon_circle EcoStruxure IT forum
713 0 4
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Why did my StruxureOn score decrease?

My monthly StruxureOn report indicated a 5 point decrease from the previous month, but there was no explanation as to the cause of the decrease. There were no alarms. How do I determine the cause? ...
EcoStruxure IT icon_circle EcoStruxure IT forum
784 0 3
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

HA failover for DCE

Does anyone know if HA failover is supported for Data Center Expert? I'm referring to disaster recovery solutions such as Zerto, which continuously replicates a VM to a DR site, then in the event of ...
EcoStruxure IT icon_circle EcoStruxure IT forum
733 0 2
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Adding power paths for rackmount UPS

Hi, How is it possible to map power paths to RM UPS please? There seems to be no "power" options on genome properties. Example attached: 2x RM UPS in separate racks (in this case APC Smart-UPS SRT 80...
EcoStruxure IT icon_circle EcoStruxure IT forum
762 0 3
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Deleting DCE Backups

Is there anyway to delete backup through DCE, either from the client or via SSH? At the moment we have numerous full backups on our remote share drive that need deleting. Also it it common to have...
EcoStruxure IT icon_circle EcoStruxure IT forum
1349 0 8
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

StruxureOn GW 1.1.0.43: bugs on ATS AP77xx device page?

Hi all! I performed a clean installation of the latest software StruxureOn GW 1.1.0.43 with device discovering. At the same time I found these bugs on ATS AP77xx device page: In earlier versions of ...
EcoStruxure IT icon_circle EcoStruxure IT forum
855 0 4
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Netbotz 250 map settings

I have setup a NetBotz system with SWCDCE. When I place different device, and sensors on the map, it shows the operating status of the sensor true the icon color. For example, when I have an alarm on...
EcoStruxure IT icon_circle EcoStruxure IT forum
1066 0 4
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

BMC TrueSight Capacity Optimization

Is it possible to connect BMC TrueSight Capacity Optimization with DCO in order to get CPU utilisation? (CID:124527450)
EcoStruxure IT icon_circle EcoStruxure IT forum
1287 0 7
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

configuring Energy Efficiency

I'm trying to configure Energy Efficiency and I'd like to know what means the errors showed when try to evaluate the Energy System. I found two different errors: "Invalid configuration for subsyste...
EcoStruxure IT icon_circle EcoStruxure IT forum
716 0 2
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Adding Modbus Device Fails (Generac PM-SC)

Im trying to add our generator panel to Struxureware for monitoring. I see the DDF file in struxureware and when adding the device I select the Generac PM-SC device. When the device is added it chang...
EcoStruxure IT icon_circle EcoStruxure IT forum
2989 0 15
Latest Reply: DCIM_Support

  • « Previous
    • 1
    • …
    • 350
    • 351
    • 352
    • …
    • 594
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore