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EcoStruxure IT forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

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Request a DDF using the Asset Definition service - learn more
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EcoStruxure IT forum

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Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

AI-ready infrastructure starts here!

Discover how Schneider Electric is helping IT leaders prepare for the future. In the Gartner® 2025 Hype Cycle, we’re recognized across 7 emerging technologies - including DCIM, Direct-to-Chip Liqu...
EcoStruxure IT icon_circle EcoStruxure IT forum
227 1 0

2025-09-16

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

Facing the AI Challenge in Distributed IT?

As AI reshapes the digital landscape, visibility, resilience, and efficiency are more critical than ever. Schneider Electric’s CTO, Zach Nimboorkar, turned to our own solutions to meet these demand...
EcoStruxure IT icon_circle EcoStruxure IT forum
307 1 1
Latest Reply: cdd

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

EcoStruxure IT Advisor 9.5.2 released

We're excited to announce the release of EcoStruxure IT Advisor 9.5.2! This release is packed with new features and improvements in the web client. Key Highlights Infrastructure tier managemen...
EcoStruxure IT icon_circle EcoStruxure IT forum
619 3 0

2025-07-15

Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT forum
22069 17 8
Latest Reply: JLehr

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

EcoStruxure Asset Advisor Monthly Report: cyrillic characters are disp...

Hi support team, I recently received the EcoStruxure Asset Advisor monthly report for my organization using the latest DCE software (not EcoStruxure IT Gateway software). And it looks like I found a ...
EcoStruxure IT icon_circle EcoStruxure IT forum
1192 0 6
Latest Reply: DCIM_Support

DCIM_Support
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NetBotz 450 endless reset

Asking on behalf of Brian:I went to do a password reset and I think the reset button is stuck. I have tried several times to get it unstuck with a paper clip as suggested but it still only boots up t...
EcoStruxure IT icon_circle EcoStruxure IT forum
672 0 2
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

fails to update firmware of netbotz 550

Hello started with the firmware upgrade to netboz 550 via web, for a moment lost connection to the internet and now I can not enter in any way, when trying to load the firmware via ftp server can not...
EcoStruxure IT icon_circle EcoStruxure IT forum
812 0 5
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Sensor description in mobile app

Hi. I see that on mobile app the data reported from sensor controlled by a Netbotz appliance disply only the pod name but some sensor are not connected directly to the Netbotz but could be controlled...
EcoStruxure IT icon_circle EcoStruxure IT forum
675 0 2
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Alfa lava Arctigo genome

Hi!I would like to model my datacenter in DCO which is cooled by Alfa Lavals "Arctigo LSV". But there are no genomes in the library.Would that be possible?RegardsFredrikhttps://www.alfalaval.com/prod...
EcoStruxure IT icon_circle EcoStruxure IT forum
816 0 2
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

PM8000 water flow metering with DCE

Hi, Someone has tried to do something similar to these with the PM800, any transducer or sensor suggestion Thanks in advance (CID:137107675)
EcoStruxure IT icon_circle EcoStruxure IT forum
601 0 1
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Problem after adding a new NetBotz

Hi. Yesterday I added a new NetBotz 570 to our DCE and it was correctly pubblished on the EcoStruxure APP. I can see all sensor but data are not visble (I see only a " - " near it). Graph data has be...
EcoStruxure IT icon_circle EcoStruxure IT forum
1003 0 9
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

upgrade DCE VERSION

HI I have a DCE server with version 7.2 I would like update last version but my country unfortunately has not officials APC support team for do update what can i do ? anyone can help me ? i ne...
EcoStruxure IT icon_circle EcoStruxure IT forum
592 0 2
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

virtual sensor unplugged after update dce 7.6

Hello after the update of dce 7.5 to 7.6, the virtual sensors are shown unplugged, please indicate what is the reason and how to solve it From the same device if I can visualize the measured values....
EcoStruxure IT icon_circle EcoStruxure IT forum
1734 0 20
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Looking for the download link for DCO 8.2.12 for our site

Received email that DCO 8.2.12 is out to address ZipSlip. Need to get link for download. Thanks (CID:137107108)
EcoStruxure IT icon_circle EcoStruxure IT forum
689 0 2
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

DCO 8.2.12 - VMware vCenter integration shows duplicate entries

Hi, I just upgraded to DCO 8.2.12 and I am using VMware vCenter integration. I noticed that it shows duplicate, multiple items if I search for virtual machines names. So when I look for a particular ...
EcoStruxure IT icon_circle EcoStruxure IT forum
874 0 5
Latest Reply: DCIM_Support

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