Welcome to the new Schneider Electric Community

It's your place to connect with experts and peers, get continuous support, and share knowledge.

  • Explore the new navigation for even easier access to your community.
  • Bookmark and use our new, easy-to-remember address (community.se.com).
  • Get ready for more content and an improved experience.

Contact SchneiderCommunity.Support@se.com if you have any questions.

Close
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
84690members
354060posts

ITA : Error - Perl execution failed

EcoStruxure IT forum

A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.

DCIM_Support
Picard
Picard
0 Likes
4
297

ITA : Error - Perl execution failed

This question was originally posted on DCIM Support by tanawat on 2019-06-12


The Application is running but cannot log in.

What is the cause of this error and How to fix this?

(CID:144868826)

Tags (1)
4 Replies 4
DCIM_Support
Picard
Picard
0 Likes
0
297

Re: ITA : Error - Perl execution failed

This comment was originally posted on DCIM Support by Jef Faridi on 2019-06-12


Hi Tanawat,

Can you please add more details about this installation/setup.

Is it a usual/normal installation or customized installation?

did it work before?

what changes have been done just before appearance of the issue?

Kind regards

(CID:144868949)

DCIM_Support
Picard
Picard
0 Likes
0
297

Re: ITA : Error - Perl execution failed

This comment was originally posted on DCIM Support by tanawat on 2019-06-13


I have installed on VM last week and it works.

Only upload back up, restore and create a new floor plan.

Now root file system is used 99%.

(CID:144869203)

DCIM_Support
Picard
Picard
0 Likes
0
297

Re: ITA : Error - Perl execution failed

This answer was originally posted on DCIM Support by Jef Faridi on 2019-06-13


Hi Tanawat,

It seems the sever dose not have enough resources such as storage capacity. 

System requirements/recommendations are described here:

https://sxwhelpcenter.ecostruxureit.com/display/UADCO8x/System+requirements

 

I would recommend a clean installation, the minimum recommendation is 4 CPU, 16 GB RAM and at least 100 GB storage, and then restoring the latest backup file.

 

Please let me know, if you have questions, thanks.

Kind regards

(CID:144869252)

DCIM_Support
Picard
Picard
0 Likes
0
297

🔒 Closed

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.