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Posted: 2020-07-05 07:57 PM . Last Modified: 2024-04-03 01:23 AM
ITA : Error - Perl execution failed
The Application is running but cannot log in.
What is the cause of this error and How to fix this?
(CID:144868826)
- Labels:
-
Data Center Operation
-
IT Advisor
- Tags:
- bug
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Posted: 2020-07-05 07:57 PM . Last Modified: 2024-04-03 01:23 AM
Hi Tanawat,
Can you please add more details about this installation/setup.
Is it a usual/normal installation or customized installation?
did it work before?
what changes have been done just before appearance of the issue?
Kind regards
(CID:144868949)
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Posted: 2020-07-05 07:57 PM . Last Modified: 2024-04-03 01:23 AM
I have installed on VM last week and it works.
Only upload back up, restore and create a new floor plan.
Now root file system is used 99%.
(CID:144869203)
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Posted: 2020-07-05 07:57 PM . Last Modified: 2024-04-03 01:23 AM
Hi Tanawat,
It seems the sever dose not have enough resources such as storage capacity.
System requirements/recommendations are described here:
https://sxwhelpcenter.ecostruxureit.com/display/UADCO8x/System+requirements
I would recommend a clean installation, the minimum recommendation is 4 CPU, 16 GB RAM and at least 100 GB storage, and then restoring the latest backup file.
Please let me know, if you have questions, thanks.
Kind regards
(CID:144869252)
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Posted: 2020-07-05 07:57 PM . Last Modified: 2023-10-22 02:40 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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