Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Share Your Feedback – Help Us Improve Search on Community!
Please take a few minutes to participate in our Search Feedback Survey. Your insights will help us deliver the results you need faster and more accurately.
Click here to take the survey

EcoStruxure IT Forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Data Center Expert 3,043
  • Data Center Operation 2,251
  • NetBotz 999
  • IT Expert 395
  • IT Advisor 343
  • DDF 314
  • DCIM Support 309
  • Portal 229
  • Genome 78
  • Asset Advisor 73
  • Tips and ideas 62
  • power monitoring expert 58
  • Building Operations 54
  • IT Design CFD 35
  • Product Feedback 26
  • Network Management Card 9
  • Features released 6
  • IT Advisor CFD 6
  • Training 4
  • DCE 3
  • Datacenter Netbotz & Monitoring 2
  • SMARTCONNECT 1
  • timeout 1
  • SSH 1
  • UPS Management Devices & PowerChute Software 1
  • Datacenter UPS 1
  • PowerChute 1
  • Help 1
  • Alerts 1
  • Tips and Tricks 1
  • Connected Services Hub (CSH) 1
  • PACIS EcoSui 1
  • 5. Product Q&A 1
  • Bug fixes 1
  • Fire Prevention 1
  • Advanced view 1
  • SRV ups. single phase easy ups 1
  • Easy UPS SNMP 1
  • Operations & Services 1
  • Power Availability 1
  • Community 1
  • Connectivity 1
  • Analytics 1
  • How to 1
  • 2. Release info 1
  • 6. Marketplace idea 1
  • Previous
  • 1 of 5
  • Next
Top Experts
User Count
Cory_McDonald
Admiral Cory_McDonald Admiral
129
Jef
Admiral Jef Admiral
111
gsterling
Captain gsterling Captain
72
View All
Related Products
Thumbnail of EcoStruxure™ IT Expert
Schneider Electric
EcoStruxure™ IT Expert
43
Thumbnail of EcoStruxure IT Design CFD
Schneider Electric
EcoStruxure IT Design CFD
26
Thumbnail of Data Center Expert
Schneider Electric
Data Center Expert
7
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Announcements & Events

Request a DDF using the Asset Definition service - learn more
- Find DCE DDF support here
- Find EcoStruxure IT device support here
Looking for documentation?
- Visit the EcoStruxure IT Help Center! Find DCE, ITE, ITA and DCO 8.x documentation and more here

EcoStruxure IT Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
23877 18 8
Latest Reply: JLehr

DCIM_Support
Picard DCIM_Support

Dashboard

How to arrange pages on homescreen in dashboard? I would like to change the order of pages? Best regard (CID:94601895)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1200 0 6
Latest Reply: DCIM_Support

DCIM_Support
Picard DCIM_Support

DCO 7.4.5 date custom properties

I have a need to store dates in DCO and to search and report on these. There is no "date" CP type in DCO. Is this coming? I thought of storing as a CP "Number" type like YYYYMMDD. Is there a bette...
EcoStruxure IT icon_circle EcoStruxure IT Forum
810 0 3
Latest Reply: DCIM_Support

DCIM_Support
Picard DCIM_Support

Fibre/Copper Converter

Hello, What is the best way to model a fibre to copper converter in DCO? We have a fibre cable from a switch which plugs into a copper port on a device with a copper/fibre converter. The device has ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
828 0 3
Latest Reply: DCIM_Support

DCIM_Support
Picard DCIM_Support

Can Struxureware DCE client software be installed and run on tablets?

We installed DCE client on laptop an desktop with Window operating system. Can it also be installed on tablets such as iPad or any others? (CID:94601739)
EcoStruxure IT icon_circle EcoStruxure IT Forum
959 0 4
Latest Reply: DCIM_Support

DCIM_Support
Picard DCIM_Support

Is Struxureware DCE mobile app for Blackberry supported on OS beyond 7...

The latest Blackberry DCE app v2.0.0 only supports on OS 4.5 - 7.0. (CID:94601731)
EcoStruxure IT icon_circle EcoStruxure IT Forum
795 0 4
Latest Reply: DCIM_Support

Solved
DCIM_Support
Picard DCIM_Support

Issues when adding an External ETL Import Database

Hi, I am currently having issues attaching to an external import database, no matter what database i use as my server i am met with the below error when trying to add this in (i have tried MySQL an...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1484 0 8
Latest Reply: DCIM_Support

Solved
DCIM_Support
Picard DCIM_Support

Fail to "Apply Firmware Udaptes..." via DCE

Hi, could you please help me to know for which reason "Apply Firmware Udaptes..." does not work via DCE? error message: "Failed to update device: unable to transfer AOS 6.2.0." more info: DCE version...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1518 0 6
Latest Reply: DCIM_Support

DCIM_Support
Picard DCIM_Support

ISX Managers

Hi Support i have ISX manager and it is not responding, I have connected monitor with him to check the status but no display on monitor seems monitor port is not working. I need your help to resolv...
EcoStruxure IT icon_circle EcoStruxure IT Forum
875 0 3
Latest Reply: DCIM_Support

DCIM_Support
Picard DCIM_Support

Problem with removing a patch panel.

Good Morning, I have a problem with removing a patch panel. When I try to remove the patch panel DCO crashes The reason because there are four connections at the patch panel, left Now the problem is...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1350 0 11
Latest Reply: DCIM_Support

DCIM_Support
Picard DCIM_Support

DCE Device Launch settings not working for auto-login to UPS

Having difficulty getting APC devices (UPS with 9619 card) to automatically open the NM cards web page.... device discovery works fine, no errors or alerts. Populating the device launch settings goes...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1067 0 7
Latest Reply: DCIM_Support

DCIM_Support
Picard DCIM_Support

Sensor value change after FW upgrade

I have upgraded the firmware of a 3 phase SURT20000 to 6.2.0 and since then the following sensors are now showing unplugged in DCE. Main Input Voltage - Phase 1 Main Input Voltage - Phase 2 Main...
EcoStruxure IT icon_circle EcoStruxure IT Forum
949 0 3
Latest Reply: DCIM_Support

  • « Previous
    • 1
    • …
    • 563
    • 564
    • 565
    • …
    • 597
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore