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EcoStruxure IT Forum

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EcoStruxure IT Forum

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Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
22130 17 8
Latest Reply: JLehr

Solved
Andrea_996
Andrea_996

Alert when status is cleared

Good Morning, I've connected third parties UPS to our IT Expert infrastructure console and I've correctly set up the alerts when the device lost input voltage. From the web console I can also see w...
EcoStruxure IT icon_circle EcoStruxure IT Forum
635 0 1
Latest Reply: JLehr

Solved
bordonaroj
bordonaroj

IT Expert snapshot reports

I'm looking for how to run a report to obtain the remaining battery runtime of all the nodes connected to the gateway, is there a way to do that?
EcoStruxure IT icon_circle EcoStruxure IT Forum
487 0 1
Latest Reply: JLehr

Solved
LKMC
LKMC

Update gateway failure

Hello! We are looking for a solution to manually upgrade our gateway as it is failing OTA. Is this a possibility and if so, are there any instructions on doing so? Thanks!
EcoStruxure IT icon_circle EcoStruxure IT Forum
625 0 1
Latest Reply: JLehr

Solved
peterfb
peterfb

EcoStruxure IT Gateway saml login (SSO) and alerts for failed user log...

EcoStruxure IT can be configured for SSO. Can the gateways also be configured for SSO authentication?Can EcoStruxure IT also generate Alert/Notifications emails for failed logon attempts?
EcoStruxure IT icon_circle EcoStruxure IT Forum
745 0 1
Latest Reply: JLehr

Solved
nicholas.r
/html/rank_icons/Ensign.png nicholas.r

ATS Errors (Display board Hardware Failure / A fault exists at the 7-...

Below Errors on ATS and code 60 appears - How do we clear below or does it need replacing? Alert Title: Display board Hardware Failure Alert Description: A fault exists at the 7-Segment d...
EcoStruxure IT icon_circle EcoStruxure IT Forum
715 1 1
Latest Reply: JLehr

Solved
Dave.Batten
Dave.Batten

Modelling - adding battery packs

I am trying to model my current racks. Each rack has 1 x SRT6KRMXLI with two connected SRT192RMBP battery packs. When I choose the correct genome for the UPS, firstly is reports that it is a 5000VA m...
EcoStruxure IT icon_circle EcoStruxure IT Forum
683 0 1
Latest Reply: JLehr

jaxon.martin
jaxon.martin

Netbotz Feature Request

Hi all We need help to configure an alert if the door sensor is in an open state for a set period of time. Currently this feature is not available. We would like to submit a feature request to enable...
EcoStruxure IT icon_circle EcoStruxure IT Forum
454 2 1
Latest Reply: JLehr

Solved
DanielKWONG
/html/rank_icons/Crewman.png DanielKWONG /html/rank_icons/SE-Employee.png

What is the Data-in-transit and at-rest encryption of DCE

What is the Data-in-transit and at-rest encryption of DCE Please provide the movement of data. 1. Unencrypted data 2. Encrypted data
EcoStruxure IT icon_circle EcoStruxure IT Forum
998 0 1
Latest Reply: gsterling

NedFields
/html/rank_icons/Ensign.png NedFields

ITA 9.4.3 just installed/upgraded.... backups not showing in backup/re...

after installing IT Advisor 9.4.3, we are not seeing backups taken, prior to the upgrade, or since the upgrade. When I try to load a previous backup that was downloaded, system says you cant have 2 fi...
EcoStruxure IT icon_circle EcoStruxure IT Forum
669 0 1
Latest Reply: JLehr

Solved
LarryK
/html/rank_icons/LtCommander.png LarryK

Device warranty date in ESIT is not correct - ignores extended warrant...

A client has an SMT1000C with Serial Number starting with 3S2102. ESIT shows the following for the Warranty end date (August 29, 2024): However, this device has an extended warranty starting with 8W...
EcoStruxure IT icon_circle EcoStruxure IT Forum
793 1 2
Latest Reply: JLehr

Solved
dickiedik
dickiedik

Firmware update NMC 9641 via EcoStruxure IT Expert Portal

During a check of our UPS we saw in the EcoStrucxure IT management/firmware update section that there is new firmware for 4 of our UPS. Existing firmware NMC 9641 v2.5.0.6, new firmware according Eco...
EcoStruxure IT icon_circle EcoStruxure IT Forum
850 1 2
Latest Reply: dickiedik

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