Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Schneider Electric
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register

Contact Support

Close

Ask our Experts

Have a question related to our products, solutions or services? Get quick support on community Forums

Email Us

For Community platform-related support, please email us

New Community Ranking System
Our Community ranking system has recently been updated. You may notice changes in user rankings and receive system messages or notifications. If you have questions about how the new ranking works, please refer to the announcement post for more details (click here).

EcoStruxure IT Forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Select a Country

Please select a country to continue with beta search.

  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Data Center Expert 3,111
  • Data Center Operation 2,255
  • NetBotz 1,019
  • IT Expert 434
  • IT Advisor 368
  • DCIM Support 322
  • DDF 317
  • Portal 230
  • Genome 78
  • Asset Advisor 75
  • Tips and ideas 66
  • power monitoring expert 63
  • Building Operations 55
  • IT Design CFD 36
  • Product Feedback 28
  • Network Management Card 14
  • IT Advisor CFD 9
  • Features released 6
  • Training 4
  • DCE 3
  • Datacenter Netbotz & Monitoring 2
  • Temperature Humidity & Air quality Sensors 2
  • SMARTCONNECT 1
  • Alerts 1
  • PowerChute 1
  • Tips and Tricks 1
  • Connected Services Hub (CSH) 1
  • PACIS EcoSui 1
  • Datacenter UPS 1
  • UPS Management Devices & PowerChute Software 1
  • SSH 1
  • timeout 1
  • Power Availability 1
  • Bug fixes 1
  • Fire Prevention 1
  • Advanced view 1
  • SRV ups. single phase easy ups 1
  • Easy UPS SNMP 1
  • Operations & Services 1
  • Connectivity 1
  • 2. Release info 1
  • 6. Marketplace idea 1
  • 5. Product Q&A 1
  • How to 1
  • Analytics 1
  • Community 1
  • Help 1
  • Previous
  • 1 of 5
  • Next
Top Experts
User Count
Cory_McDonald
Cory_McDonald Champion
160
Jef
Jef Leader
114
gsterling
gsterling Mentor
77
View All
Related Products
Thumbnail of EcoStruxure™ IT Expert
Schneider Electric
EcoStruxure™ IT Expert
50
Thumbnail of EcoStruxure IT Design CFD
Schneider Electric
EcoStruxure IT Design CFD
26
Thumbnail of Data Center Expert
Schneider Electric
Data Center Expert
15
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Announcements & Events

Request a DDF using the Asset Definition service - learn more
- Find DCE DDF support here
- Find EcoStruxure IT device support here
Looking for documentation?
- Visit the EcoStruxure IT Help Center! Find DCE, ITE, ITA and DCO 8.x documentation and more here

EcoStruxure IT Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
27418 18 8
Latest Reply: JLehr

Solved
DCIM_Support
DCIM_Support Mentor

Netbotz time out error

Good day again folks, A client's netbotz device has just given a ""The device is offline due to a timeout or connection error". They have DCE 6.1.1.8 and Netbotz Firmware 4.5.3. When on DCE we see th...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1936 0 5
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

DCO 8.0 a question about external system.

Hi support: I'm a newbie and learning how to use DCO, I have a question about external system, actually I haven't figured out what is that. For an example(see the pic) , what is the relationship b...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1043 0 2
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

Procedure to generate Reports in Struxureware Data Center Expert

Struxureware Data Center Expert allows the user to generate the following reports: Graphical Trending Analysis-Access current and historic data for any device or group of devices and use it to pred...
EcoStruxure IT icon_circle EcoStruxure IT Forum
3391 0 6
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

Upgrade InfrastruXture Central 6.0.1 to StruxureWare Data Center Exper...

Unable to find the versions of software between InfrastruXture Central 6.0.1 and StruxureWare Data Center Expert 7.x or the current revision. Anyone done this upgrade? (CID:110015928)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1090 0 4
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

Netbotz 355 changes to sensors revert back after a period of time

I have one sensor on my netbotz 355 that is registering 5 degrees to cool so it is setting off the alarms. I'm keep changing the threshold and or disable to sensor, however after a period of time th...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1228 0 5
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

Pelco cameras and Netbotz

HI all, The list "http://www.schneider-electric.us/en/faqs/FA158450/" containing Pelco cameras tested with Botzware contains alot of cameras that reached end of sale and their part numbers are repla...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1807 0 5
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

DCO 8.0 the link between devices.

Hi : I want to know the detail link information between devices, such as local port and end port , can I get this information by Rest API? Best Regards. (CID:110015341)
EcoStruxure IT icon_circle EcoStruxure IT Forum
854 0 2
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

DCO 8.0 Rest API can't achieve some functions.

Hi team: I'm using DCO for secondary development and the Rest APIs are now available can not satisfy our demand, for an example, I want to add a new equipment or control a server to shut down by a...
EcoStruxure IT icon_circle EcoStruxure IT Forum
857 0 2
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

Can you install 2x Network cards on 1 UPS

Customer wants to be able to see the UPS on DCE but also view it directly from the NMC on a different network. Is this possible, just by installing 2x cards to the UPS (using the AP9600 smartslot exp...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1193 0 2
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

Using APC Switches and configuring LAN2 on Vitual DCE

Hi, We are planning a new setup where we have 5 nos. APC Switches (AP9224110) which will be cascaded and connected to an Ethernet Port on an IBM Server. This port will be configured for private conne...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1386 0 2
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

DCE 7.4 & DCO 8.0.1 support on Hyper-V

Hi, For one our new installation, where DCE is installed as a Virtual machine, client wants to have both DCO 8.0.1 and DCE 7.4 to be installed in HYPER-V. Is there any support issue with Hyper-V? We ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1257 0 3
Latest Reply: DCIM_Support

  • « Previous
    • 1
    • …
    • 427
    • 428
    • 429
    • …
    • 610
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2026 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore