Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Schneider Electric
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register

Contact Support

Close

Ask our Experts

Have a question related to our products, solutions or services? Get quick support on community Forums

Email Us

For Community platform-related support, please email us

New Community Ranking System
Our Community ranking system has recently been updated. You may notice changes in user rankings and receive system messages or notifications. If you have questions about how the new ranking works, please refer to the announcement post for more details (click here).

EcoStruxure IT Forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Select a Country

Please select a country to continue with beta search.

  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Data Center Expert 3,100
  • Data Center Operation 2,255
  • NetBotz 1,015
  • IT Expert 431
  • IT Advisor 362
  • DCIM Support 320
  • DDF 315
  • Portal 230
  • Genome 78
  • Asset Advisor 75
  • Tips and ideas 66
  • power monitoring expert 62
  • Building Operations 56
  • IT Design CFD 36
  • Product Feedback 28
  • Network Management Card 13
  • IT Advisor CFD 9
  • Features released 6
  • Training 4
  • DCE 3
  • Datacenter Netbotz & Monitoring 2
  • SMARTCONNECT 1
  • Alerts 1
  • PowerChute 1
  • Tips and Tricks 1
  • Connected Services Hub (CSH) 1
  • PACIS EcoSui 1
  • Datacenter UPS 1
  • UPS Management Devices & PowerChute Software 1
  • SSH 1
  • timeout 1
  • Bug fixes 1
  • Power Availability 1
  • Fire Prevention 1
  • Temperature Humidity & Air quality Sensors 1
  • Advanced view 1
  • SRV ups. single phase easy ups 1
  • Easy UPS SNMP 1
  • Operations & Services 1
  • Connectivity 1
  • 2. Release info 1
  • 6. Marketplace idea 1
  • 5. Product Q&A 1
  • How to 1
  • Analytics 1
  • Community 1
  • Help 1
  • Previous
  • 1 of 5
  • Next
Top Experts
User Count
Cory_McDonald
Cory_McDonald Champion
159
Jef
Jef Leader
114
gsterling
gsterling Mentor
77
View All
Related Products
Thumbnail of EcoStruxure™ IT Expert
Schneider Electric
EcoStruxure™ IT Expert
48
Thumbnail of EcoStruxure IT Design CFD
Schneider Electric
EcoStruxure IT Design CFD
26
Thumbnail of Data Center Expert
Schneider Electric
Data Center Expert
14
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Announcements & Events

Request a DDF using the Asset Definition service - learn more
- Find DCE DDF support here
- Find EcoStruxure IT device support here
Looking for documentation?
- Visit the EcoStruxure IT Help Center! Find DCE, ITE, ITA and DCO 8.x documentation and more here

EcoStruxure IT Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
27011 18 8
Latest Reply: JLehr

DCIM_Support
DCIM_Support Mentor

AP8941 firmware update

I am curious why, if the AP8941 current firmware is 6.4.6 why then is my DCE only updating my PDUs to 6.4.4? I now have a wierd mix of 6.4.6 firmware PDUs that I manually upgraded before putting int...
EcoStruxure IT icon_circle EcoStruxure IT Forum
3514 0 7
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

his may be due to a wrong or already used registration code for the Ga...

What is cause to not being able to register (CID:124522023)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1013 0 3
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

My customer have 6 CRACs please guide for config DCO capacity

(CID:124521853)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1045 0 6
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

netbotz 450 send set command

good morning all is there any way to send a set command to a netbotz 450 to set relais state? best regards patrick (CID:124521784)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1155 0 4
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

Cummins generator DDF

Hello team I have a customer with an EGX100 taking modbus to a Cummins C28D5 generator with a PS0500 controller. It is currently monitored by a BMS and they would now like to monitor it in DCE. I can...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1416 0 4
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

HTTPS/443 is enough to enable FW updates from DCE?

Hi, I want to enable DCE to connect to https://updates.apc.com so that it can check my devices FW and perform updates. Now, my network security team would only allow port 443 to be open no FTP optio...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1412 0 3
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

DCO design branching and ETL DB integrations

Is this possible somehow to dedicate ETL DB for a certain part (or branch) of your DC model in DCO? We are using DCO with ETL DB integration to ITSM system and I'm wondering if we could serve several...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1058 0 4
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

Firewall rules for Netbotz, DCE & DCO

Hi all, I'm in the process of moving my DCE & DCO servers into a firewall zone to allow future struxureon access. To do this I need to know exactly what incoming and outgoing ports are required f...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1555 0 6
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

Difference between NBES0305(0-5V Cable) & NBES0304(dry contact)? Is Th...

(CID:124520966)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1980 0 14
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

DCE SNMP Problems

Hello, I am having problems to query the server using snmp.I need to check the server that alarms have active alarms.I saw that there is a OID that can be consulted to know the same.It did not work a...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1112 0 3
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

DCO 8.0.1 - services won't start

Asking on behalf of Jason: I am needing support with Struxureware 8.01. For some reason the services won't fully start and am needing support on how to get past this or what I may need to to to mitig...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1558 0 8
Latest Reply: DCIM_Support

  • « Previous
    • 1
    • …
    • 368
    • 369
    • 370
    • …
    • 608
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2026 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore