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EcoStruxure IT Forum

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Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
22639 18 8
Latest Reply: JLehr

Solved
DCIM_Support
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My device requests: An error has occurred. Please contact us?

Hi support, Tonight I received here such strange messages on the page My device requests about the support of some devices: Explain, please, what does this mean? In addition, please explain why for ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1242 0 8
Latest Reply: DCIM_Support

Solved
DCIM_Support
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Need DDF file for Cooling unit UniflairLE-L (LDCV1800A) for DCE v7.5.0

Hi, I made a device request last week and still have not heard back. I need a DDF file for Cooling unit Uniflair LE-L (LDCV1800A model) for DCE v7.5.0 I had send snmp walk files and so please help in...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1132 0 4
Latest Reply: DCIM_Support

Solved
DCIM_Support
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DCO 8.2.2 - Integration with Active Directory (AD)

Hi, We are installing a new DCO 8.2.2. When we add the AD authentication server, it does not pull in the groups. Please advise how to resolve this, thanks. (CID:129414037)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1138 0 4
Latest Reply: DCIM_Support

DCIM_Support
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Automate cable connections for rack mounted equipment.

Hello, i have a customer with a large amount of equipment loaded into DCO. The customer loaded equipment. However, none of the serve power connections were made. All of the equipment with only a few ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
605 0 3
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

StruxureWare Portal 1.3.7 Services not Starting

I had an issue where StruxureWare Portal would function normally and then after a week or so just stop working. I re-installed the software and all was well again. However, once again the portal fail...
EcoStruxure IT icon_circle EcoStruxure IT Forum
553 0 2
Latest Reply: DCIM_Support

Solved
DCIM_Support
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Modeling Rack Power Distribution using two circuits

Can someone point me to an article that describes what I think is a common configuration for DCO? I have a 30A Rack Power Distribution (CDU). It uses 2 20A breakers from the PDU to provide 30A. How...
EcoStruxure IT icon_circle EcoStruxure IT Forum
804 0 2
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Need a DDF file for the Tripp Lite WEBCARDLX Struxureware v7.2.2

Hi, I made a device request last week and still have not heard back. I need a DDF file for Struxureware v7.2.2 and the Tripp Lite WEBCARDLX. Calling support led to the suggestion that posting here wo...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1385 0 12
Latest Reply: DCIM_Support

Solved
DCIM_Support
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Genome supported with new release, but not in my library

How do I get the genome for a device which does not show in my genome library, but is supported in the latest release. Specific device, HPE Synergy 12000 Frame Thanks in advance. (CID:129413434)
EcoStruxure IT icon_circle EcoStruxure IT Forum
855 0 4
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

delete network connection

for some reason i have a network connection that i cant delete. I can see the connection at the "network cable browser" but not on the map. When i enter the connection properties i get a "The current...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1646 0 14
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

how do I get DCE to poll non-apc equipment?

I am new to Struxtureware. Taking over an existing deployment. In this deployment, none of the non-APC equipment is having data polled. This would seem to be an obvious thing of setting an snmp strin...
EcoStruxure IT icon_circle EcoStruxure IT Forum
700 0 2
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

How to disable support for 3DES suite through dev Firewall?

Hello, Our security scan has found the following vulnerability with our all APC AP8888 devices ***TLS/SSL Birthday attacks on 64-bit block ciphers (SWEET32)***Is there any firewall rule that I can cr...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2365 0 6
Latest Reply: DCIM_Support

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