Continue
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Schneider Electric
Community
Community
Notifications
close
  • Categories
  • My Subscriptions
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register

Contact Support

Close

Ask our Experts

Have a question related to our products, solutions or services? Get quick support on community Forums

Email Us

For Community platform-related support, please email us

New Community Ranking System
Our Community ranking system has recently been updated. You may notice changes in user rankings and receive system messages or notifications. If you have questions about how the new ranking works, please refer to the announcement post for more details (click here).

EcoStruxure IT Forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Data Center Expert 3,111
  • Data Center Operation 2,255
  • NetBotz 1,019
  • IT Expert 436
  • IT Advisor 368
  • DCIM Support 323
  • DDF 317
  • Portal 230
  • Genome 78
  • Asset Advisor 75
  • Tips and ideas 66
  • power monitoring expert 63
  • Building Operations 55
  • IT Design CFD 36
  • Product Feedback 28
  • Network Management Card 14
  • IT Advisor CFD 9
  • Features released 6
  • Training 4
  • DCE 3
  • Datacenter Netbotz & Monitoring 2
  • Temperature Humidity & Air quality Sensors 2
  • SMARTCONNECT 1
  • Alerts 1
  • PowerChute 1
  • Tips and Tricks 1
  • Connected Services Hub (CSH) 1
  • PACIS EcoSui 1
  • Datacenter UPS 1
  • UPS Management Devices & PowerChute Software 1
  • SSH 1
  • timeout 1
  • Power Availability 1
  • Bug fixes 1
  • Fire Prevention 1
  • Advanced view 1
  • SRV ups. single phase easy ups 1
  • Easy UPS SNMP 1
  • Operations & Services 1
  • Connectivity 1
  • 2. Release info 1
  • 6. Marketplace idea 1
  • 5. Product Q&A 1
  • How to 1
  • Analytics 1
  • Community 1
  • Help 1
  • Previous
  • 1 of 5
  • Next
Top Experts
User Count
Cory_McDonald
Cory_McDonald Champion
160
Jef
Jef Leader
114
gsterling
gsterling Mentor
77
View All
Related Products
Thumbnail of EcoStruxure™ IT Expert
Schneider Electric
EcoStruxure™ IT Expert
50
Thumbnail of EcoStruxure IT Design CFD
Schneider Electric
EcoStruxure IT Design CFD
26
Thumbnail of Data Center Expert
Schneider Electric
Data Center Expert
15
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Announcements & Events

Request a DDF using the Asset Definition service - learn more
- Find DCE DDF support here
- Find EcoStruxure IT device support here
Looking for documentation?
- Visit the EcoStruxure IT Help Center! Find DCE, ITE, ITA and DCO 8.x documentation and more here

EcoStruxure IT Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
27544 18 8
Latest Reply: JLehr

Solved
DCIM_Support
DCIM_Support Mentor

Monitoring Phase imbalance with DCE?

I'd like to create a threshold alert for phase imbalance. Can it be done in DCE? (CID:132654447)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1565 0 3
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

DCO- Manage users/group via Active Directory 2012

Hello I try to manage users via the Active directory .For this I have created 2 groups (dcoadmin and dcousers ). It's work on my lab perfectly when groups and users location are in USERS container...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2197 0 8
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

DCO Web Portal : New account sign up and governance

Good day all, At Cyxtera... (and like most enterprises) we're constantly looking for ways to automate and deliver self service type functionalities for both internal and external customers. I'm curi...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1548 0 4
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

DDF support

Hello, I have tried using Modbus ddf files for Stulz C7000 & for WIB 8000 through the MODBUS/TCP device. Problem is I can˙t see anything. I need SNMP DDF for WIB 8000 or C7000, but as I could see ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
14340 0 85
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

Netbotz 250 email notification

Hi all, I have the Netbotz 250 and when I receive an email notification it is very generic. I would like to have included in the email the actual current temperature. Is this posisble? (CID:1326536...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2621 0 5
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

NetBotz 250 Language?

Hello, could NetBotz 250 support any languages except English? (CID:132653424)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1247 0 2
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

DCO Rack Location : Grid reference lost when using Rows

Hi all, Just noticing we lose grid location detail in the racks automatic Location string. For large sites such as our, this becomes a workflow issue and also affects our ability to pin point a racks...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1105 0 2
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

I’m searching firmware for Galaxy WM UPS AP9635

I could not find firmware for a Galaxy WM UPS management card AP9635. The usual download space for web card firmware seems to be abandoned. http://www.apc.com/au/en/tools/download/ The question is th...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1313 0 5
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

Multiple devices combining graph

Gents,I am trying to generate a report telling me the (total) amount of kVa used by a row of racks over a period of time.Every time I am trying to generate this report in DCE it shows me all racks se...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1248 0 3
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

Update Firmware AP7830 PDU

Attempting to update firmware on AP7830 PDU that is currently at version 1. Can the PDU be updated to v3.9.2 or does an earlier version need to be applied before jumping to v3.9.2. Also concerned ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2127 0 3
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

DCO Panel Board Schedules : Receptacles at the Cage

Good day all, When we create receptacles modeled at the cage level and connect our rack strips to them... we loose granularity on the panel schedules in regards to which rack is fed. All we get in th...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1045 0 3
Latest Reply: DCIM_Support

  • « Previous
    • 1
    • …
    • 292
    • 293
    • 294
    • …
    • 610
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2026 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore