Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Schneider Electric
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register

Contact Support

Close

Ask our Experts

Have a question related to our products, solutions or services? Get quick support on community Forums

Email Us

For Community platform-related support, please email us

New Community Ranking System
Our Community ranking system has recently been updated. You may notice changes in user rankings and receive system messages or notifications. If you have questions about how the new ranking works, please refer to the announcement post for more details (click here).

EcoStruxure IT Forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Select a Country

Please select a country to continue with beta search.

  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Data Center Expert 3,111
  • Data Center Operation 2,255
  • NetBotz 1,019
  • IT Expert 434
  • IT Advisor 368
  • DCIM Support 322
  • DDF 317
  • Portal 230
  • Genome 78
  • Asset Advisor 75
  • Tips and ideas 66
  • power monitoring expert 63
  • Building Operations 55
  • IT Design CFD 36
  • Product Feedback 28
  • Network Management Card 14
  • IT Advisor CFD 9
  • Features released 6
  • Training 4
  • DCE 3
  • Datacenter Netbotz & Monitoring 2
  • Temperature Humidity & Air quality Sensors 2
  • SMARTCONNECT 1
  • Alerts 1
  • PowerChute 1
  • Tips and Tricks 1
  • Connected Services Hub (CSH) 1
  • PACIS EcoSui 1
  • Datacenter UPS 1
  • UPS Management Devices & PowerChute Software 1
  • SSH 1
  • timeout 1
  • Power Availability 1
  • Bug fixes 1
  • Fire Prevention 1
  • Advanced view 1
  • SRV ups. single phase easy ups 1
  • Easy UPS SNMP 1
  • Operations & Services 1
  • Connectivity 1
  • 2. Release info 1
  • 6. Marketplace idea 1
  • 5. Product Q&A 1
  • How to 1
  • Analytics 1
  • Community 1
  • Help 1
  • Previous
  • 1 of 5
  • Next
Top Experts
User Count
Cory_McDonald
Cory_McDonald Champion
160
Jef
Jef Leader
114
gsterling
gsterling Mentor
77
View All
Related Products
Thumbnail of EcoStruxure™ IT Expert
Schneider Electric
EcoStruxure™ IT Expert
50
Thumbnail of EcoStruxure IT Design CFD
Schneider Electric
EcoStruxure IT Design CFD
26
Thumbnail of Data Center Expert
Schneider Electric
Data Center Expert
15
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Announcements & Events

Request a DDF using the Asset Definition service - learn more
- Find DCE DDF support here
- Find EcoStruxure IT device support here
Looking for documentation?
- Visit the EcoStruxure IT Help Center! Find DCE, ITE, ITA and DCO 8.x documentation and more here

EcoStruxure IT Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
27481 18 8
Latest Reply: JLehr

Curly71
Curly71

Where is Version 9 Data Center Expert

Received notification on 8th July 2025 that suggested that i upgrade to DCE Version 9.0 from version 8.3 to mitigate the following CVE-2025-50121CVE-2025-50122CVE-2025-50123 CVE-2025-50124CVE-2025-5012...
EcoStruxure IT icon_circle EcoStruxure IT Forum
460 1 1
Latest Reply: JLehr

pjw001
pjw001

Get error message " Failed to update device file verification failed f...

EcoStruxure IT icon_circle EcoStruxure IT Forum
455 0 1
Latest Reply: JLehr

mohamed.abohawash
mohamed.abohawash

DDF file requested

Hi all, Kindly I need a DDF file for the attached MIB Thanks in advance.
EcoStruxure IT icon_circle EcoStruxure IT Forum
555 0 1
Latest Reply: APC_Steve

Informational
JLehr
JLehr Champion

Facing the AI Challenge in Distributed IT?

As AI reshapes the digital landscape, visibility, resilience, and efficiency are more critical than ever. Schneider Electric’s CTO, Zach Nimboorkar, turned to our own solutions to meet these demand...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2465 1 1
Latest Reply: cdd

Solved
weiguo.kuang
weiguo.kuang

using api to access values of sensors like "Battery Age" or "Battery R...

i can list the sensors using curl command.$ curl -k -X 'GET' -H 'accept: application/json' -H 'Authorization: Bearer '"$key" "https://api.ecostruxureit.com/rest/v1/organizations/$org/sensors" | grep 'B...
EcoStruxure IT icon_circle EcoStruxure IT Forum
682 0 1
Latest Reply: Cory_McDonald

Solved
CraigRM
CraigRM

Temperature and Humidity Sensors - CoC

Looking for valid Certificates of Conformance (CoCs) in Australia for the following products: Sensor, Temperature & Humidity AP9335TH Sensor, Temperature AP9335T
EcoStruxure IT icon_circle EcoStruxure IT Forum
2275 0 5
Latest Reply: JLehr

Informational
FelixRamos
FelixRamos Troubleshooter

Have you tried our IT Design CFD Demo?

We’re seeing a significant increase in free trial interest for IT Design CFD—Schneider Electric's cutting-edge software for data center cooling design and simulation! Did you know you can now get dir...
EcoStruxure IT icon_circle EcoStruxure IT Forum
455 1 0

2025-09-05

RyanM
RyanM

DDF for a Vertiv RDU-SIC G2 Rack Cooling Unit

We recently installed 3 Vertiv Racks with cooling units in them. They are on a Penthouse Mechanical floor. They came with a Liebert IntelliSlot RDU-SIC G2 card. The stock DDF on Data Center Expert 8...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1232 1 4
Latest Reply: tjlaw

Solved
gogu76
gogu76

Advanced View replacement

Hello, We previously used the Advanced View application to manage our NetBotz devices. However, we've noticed that this app is no longer being maintained. Are there any alternative tools with similar f...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1418 0 4
Latest Reply: gogu76

n_nagra
n_nagra

Email with Captured images in Netbotz

Hi,I have NetBotz 755 appliance with camera. I am planning to achieve an email with images captured in it when alarm occurs.I did see a notification policy and Alarm configuration on NetBotz appliance,...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1374 0 4
Latest Reply: APC_Steve

adamhinchliff
adamhinchliff

Netbotz 750 Dead on Arrival

Hi, Has anyone had a Netbotz 750 new out of the box not boot I thought perhaps there is a manual way to select voltage but it simply wont proceed, ran the boot command but cycles back to the same e...
EcoStruxure IT icon_circle EcoStruxure IT Forum
624 0 1
Latest Reply: APC_Steve

  • « Previous
    • 1
    • …
    • 21
    • 22
    • 23
    • …
    • 610
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2026 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore