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EcoStruxure IT Forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

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EcoStruxure IT Forum

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Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
27216 18 8
Latest Reply: JLehr

Solved
ScottAZ
ScottAZ

On DCE Update, the "Install Update" box is greyed out

I backed up the DCE 7.9.3 install. I got the 8.0 DCE zip file update downloaded. The "Import Update" completed normally. However, for the 1'st time in 15 years, the "Install Update" dialog box is gre...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2453 0 5
Latest Reply: ScottAZ

SEM
SEM

Unknown alarm power_ups_nmc3easyups_1i [A-01EE] is active

We have encountered this issue twice already. Please help us identify what it refers to and how to resolve it?
EcoStruxure IT icon_circle EcoStruxure IT Forum
567 0 1
Latest Reply: JLehr

Mike-W_
Mike-W_

EcoStruxure Deployable with SCCM/MECM/Intune via System Account?

Are the EcoStruxure upgrades/installations deployable with SCCM/MECM/Intune? SCCM uses the System account for deployments.thanks
EcoStruxure IT icon_circle EcoStruxure IT Forum
552 0 1
Latest Reply: pgrimes

Daren
Daren

Budgeting to get a new environmental monitor to replace my AP9340 but ...

I am looking to buy a leak sensor and am hoping to connect it to my AP9340 until i can purchase the new netbotz in next years budget. is NBES0308 or something like compatible enough to make it to nex...
EcoStruxure IT icon_circle EcoStruxure IT Forum
639 0 1
Latest Reply: JLehr

adamsd
adamsd

Devices that can be added to EcoStruxure IT Expert?

Hello, Does someone have a list of all the different types of devices that we can add to IT Expert? For example: we can add (UPSs) - Battery backups, and ( Power distribution unit's) PDU's Can we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
879 0 3
Latest Reply: JLehr

Solved
Hogg
Hogg

Email alerts - Editing the subject

Hello all, I've got a number of Netbotz monitors - mostly 750s - in various countries. The email alerts all have a generic subject so the email gets bundled into threads and we sometimes miss an ala...
EcoStruxure IT icon_circle EcoStruxure IT Forum
938 0 2
Latest Reply: Hogg

Claude_sopfeu
Claude_sopfeu

SNMP with the new cloud structure

Can we still use SNMP with the new structure. We used a third party software to monitor our UPS by SNMP and I can't find a way to configure it on the last machine that we bought.
EcoStruxure IT icon_circle EcoStruxure IT Forum
555 0 2
Latest Reply: Claude_sopfeu

ChristopheMilang
ChristopheMilang

Netbotz 570 have not the good host name in DCE

Hello, I have a netbotz 570 integrated into an ecostruxture IT Data centre Expert which is not displaying the correct host name.Can anyone help me?
EcoStruxure IT icon_circle EcoStruxure IT Forum
477 0 1
Latest Reply: JLehr

Informational
JLehr
JLehr Champion

EcoStruxure IT Advisor 9.5.2 released

We're excited to announce the release of EcoStruxure IT Advisor 9.5.2! This release is packed with new features and improvements in the web client. Key Highlights Infrastructure tier managemen...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1898 3 0

2025-07-15

fabio.carvalho
fabio.carvalho

DATA CENTER EXPERT - DUPLICATED DEVICES

Hi Team, We are facing an issue, DCE show all devices duplicated with same IP address and serial number, and can't be delete. Any idea how to solve it? Regards, Fabio Carvalho
EcoStruxure IT icon_circle EcoStruxure IT Forum
1018 0 3
Latest Reply: ATrabert

JasonCarter
JasonCarter

Changing Port used for email alerts in EcoStruxure IT Expert

Is is possible to use a different port from port 25 for email/smpt alerts coming from EcoStruxure IT Expert in cloud? I.e. port 587. Our cyber security team have made this request.
EcoStruxure IT icon_circle EcoStruxure IT Forum
735 0 2
Latest Reply: JasonCarter

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