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EcoStruxure IT Forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

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Request a DDF using the Asset Definition service - learn more
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EcoStruxure IT Forum

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Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

AI-ready infrastructure starts here!

Discover how Schneider Electric is helping IT leaders prepare for the future. In the Gartner® 2025 Hype Cycle, we’re recognized across 7 emerging technologies - including DCIM, Direct-to-Chip Liqu...
EcoStruxure IT icon_circle EcoStruxure IT Forum
241 1 1
Latest Reply: JLehr

Informational
JLehr
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Facing the AI Challenge in Distributed IT?

As AI reshapes the digital landscape, visibility, resilience, and efficiency are more critical than ever. Schneider Electric’s CTO, Zach Nimboorkar, turned to our own solutions to meet these demand...
EcoStruxure IT icon_circle EcoStruxure IT Forum
319 1 1
Latest Reply: cdd

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

EcoStruxure IT Advisor 9.5.2 released

We're excited to announce the release of EcoStruxure IT Advisor 9.5.2! This release is packed with new features and improvements in the web client. Key Highlights Infrastructure tier managemen...
EcoStruxure IT icon_circle EcoStruxure IT Forum
635 3 0

2025-07-15

Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
22105 17 8
Latest Reply: JLehr

Solved
DCIM_Support
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How to get the QR code to scan or 6 digit code

(CID:140712749)
EcoStruxure IT icon_circle EcoStruxure IT Forum
5744 0 7
Latest Reply: DCIM_Support

Solved
DCIM_Support
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DCO support for CRAC sensors

Hi Team, Asking on behalf of the customer Jimmy Leung.In the current version of DCO a CRAC unit monitored by DCE will show the Temprerature and Humidity sensors that can subsequently be positioned on...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1110 0 3
Latest Reply: DCIM_Support

Solved
DCIM_Support
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NetBotz monitoring SNMPv3

Hello guys, I'm having trouble with SNMPv3 monitoring of NetBotz 550. Problem: I have always monitored the NetBotz 550 that you have in the company via SNMPv2 through Zabbix, after the las...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2991 0 8
Latest Reply: DCIM_Support

DCIM_Support
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DCO Webmin password problem

Hi I forgot the password for the user of DCO Webmin. how can i solve this issue ? DCO Version is 8.1.0-70629-cf193f P.s : i can access the server and use its terminal (CID:140712401)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1675 0 6
Latest Reply: DCIM_Support

DCIM_Support
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External storage - Netbotz 570

Hi, i am having problem with the external storage configuration. the netbotz is showing drive not found on the status of external storage. kindly help me to solve this issue.External Storage1.jpgExte...
EcoStruxure IT icon_circle EcoStruxure IT Forum
752 0 2
Latest Reply: DCIM_Support

DCIM_Support
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DCE-IPV6 with network card IPV6 is possible that comunication?

Good day, I have one costumer that have DCE 7.4 and they need to know if possible use IPV6 in your network card AP963X and that DCE can comunication throught about this protocol IPV6 (SNMP). Moreover...
EcoStruxure IT icon_circle EcoStruxure IT Forum
725 0 4
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Unable to login to EcoStruxure IT App

I am receiving the following on my Android Phone when trying to login to the EcoStruxure IT App: "Not Connected" "We are not able to connect to EcoStruxure IT, please try again" "Try Again" (CID:140...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1829 0 11
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

DDF file error

Hello, I have restored the dce server . After restoring the dce some device like (UPS, INROW, ENVIORMENTAL UNIT) are giving the error (device status may be inaccurate because an attempt to transfer D...
EcoStruxure IT icon_circle EcoStruxure IT Forum
735 0 3
Latest Reply: DCIM_Support

Solved
DCIM_Support
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AP9475 Hardware Specifications

Hi, Could you please share with me the DCE Enterprise server current specifications. What PowerEdge server model is being use? My client would like to verify the hardware specifications. (CID:1407121...
EcoStruxure IT icon_circle EcoStruxure IT Forum
790 0 2
Latest Reply: DCIM_Support

Solved
DCIM_Support
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DCE 7.6.0 support for APC Smart-UPS

Discovery fails for multiple APC Smart-UPS using DCE 7.6.0. even-though UPS's can be discovered using other monitoring applications. Have verified IP address, SNMP-v1 community string, FTP access and...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1028 0 3
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Netbotz 570 and NTP - Lost communication with DCE

Hi, We have two Netbotz 570 connected to DCE and after setting the NTP sources on them we started receiving notifications "Critical Communication error with device IP - The device is offline due to...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1334 0 4
Latest Reply: DCIM_Support

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