Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Schneider Electric
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register

Contact Support

Close

Ask our Experts

Have a question related to our products, solutions or services? Get quick support on community Forums

Email Us

For Community platform-related support, please email us

New Community Ranking System
Our Community ranking system has recently been updated. You may notice changes in user rankings and receive system messages or notifications. If you have questions about how the new ranking works, please refer to the announcement post for more details (click here).

EcoStruxure IT Forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Select a Country

Please select a country to continue with beta search.

  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Data Center Expert 3,108
  • Data Center Operation 2,255
  • NetBotz 1,019
  • IT Expert 431
  • IT Advisor 367
  • DCIM Support 321
  • DDF 317
  • Portal 230
  • Genome 78
  • Asset Advisor 75
  • Tips and ideas 66
  • power monitoring expert 62
  • Building Operations 56
  • IT Design CFD 36
  • Product Feedback 28
  • Network Management Card 14
  • IT Advisor CFD 9
  • Features released 6
  • Training 4
  • DCE 3
  • Datacenter Netbotz & Monitoring 2
  • SMARTCONNECT 1
  • Alerts 1
  • PowerChute 1
  • Tips and Tricks 1
  • Connected Services Hub (CSH) 1
  • PACIS EcoSui 1
  • Datacenter UPS 1
  • UPS Management Devices & PowerChute Software 1
  • SSH 1
  • timeout 1
  • Bug fixes 1
  • Power Availability 1
  • Fire Prevention 1
  • Temperature Humidity & Air quality Sensors 1
  • Advanced view 1
  • SRV ups. single phase easy ups 1
  • Easy UPS SNMP 1
  • Operations & Services 1
  • Connectivity 1
  • 2. Release info 1
  • 6. Marketplace idea 1
  • 5. Product Q&A 1
  • How to 1
  • Analytics 1
  • Community 1
  • Help 1
  • Previous
  • 1 of 5
  • Next
Top Experts
User Count
Cory_McDonald
Cory_McDonald Champion
159
Jef
Jef Leader
114
gsterling
gsterling Mentor
77
View All
Related Products
Thumbnail of EcoStruxure™ IT Expert
Schneider Electric
EcoStruxure™ IT Expert
48
Thumbnail of EcoStruxure IT Design CFD
Schneider Electric
EcoStruxure IT Design CFD
26
Thumbnail of Data Center Expert
Schneider Electric
Data Center Expert
15
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Announcements & Events

Request a DDF using the Asset Definition service - learn more
- Find DCE DDF support here
- Find EcoStruxure IT device support here
Looking for documentation?
- Visit the EcoStruxure IT Help Center! Find DCE, ITE, ITA and DCO 8.x documentation and more here

EcoStruxure IT Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
27255 18 8
Latest Reply: JLehr

DCIM_Support
DCIM_Support Mentor

Explain how to configure a user read read only access to all via rest

Hello, i have been provided a user to try out the rest apis... After authentication i m pretty sure that the root query to start is to get all assets in the system. The query is not faili...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1774 0 1
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

5100

(CID:152076821)
EcoStruxure IT icon_circle EcoStruxure IT Forum
884 0 1
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

How to authenticate and get the token using postman? i always get "...

i do the following with postman: POST https://myserver/api/v8.1/authentication Headers: "Accept" "application/json" "Content-Type" "application/json" Then in postman i set "N...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1561 0 2
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

Documenting data center operation with MM and SM fiber connections.

Hello, is there a solution to document connections to switch with Multi-mode and Single-mode fibers. If you choose to split MM fiber to separate Rx ant Tx fiber connections you will be unable to conn...
EcoStruxure IT icon_circle EcoStruxure IT Forum
827 0 1
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

DCE 7.7.0 upgrade from 7.6.0 failed and stucked in endless reboot loop

I started DCE upgrade from 7.6.0 to 7.6.0 and followed the instruction. The progress went well: install set 1 and 2 and also a the migration step was success on the web UI. But after the last success...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2616 0 11
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

Problem with login into PDUs type of AP7822 and AP7822B

We have couple of PDUs type of AP7822 and AP7822B and we have problem with it, because I try login by the WEB browser, I get notice: "Someone is currently logged into the APC Management Web Server. P...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1964 0 4
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

NetBotz 570 Device Monitoring License Lost after Configuration Reset

Hi Team, I have customers who forgot the credentials set on their NetBotz 570, after configuration reset we lost the Device monitoring license. Unfortunately the appliances were registered by staff e...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1458 0 3
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

add ddf to ecostruxure gw

Is there a way to add a single DDF to ecostruxure gateway (CID:151585208)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1055 0 2
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

Admin IPMI Credentials for IT Optimize

Hi team, Having discovered devices in ITO via IPMI I have found that admin access is required to bring back any data. Is there a reason why admin is needed? Can any changes be made to ITO in ord...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1638 0 5
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

Humidity Sensor unplugged

HI All, I recently installed a temperature and humidity sensor using a sensor pod. But i noticed the humidity sensors(only) on the last two sensor pods shows unplugged. After logging into the devic...
EcoStruxure IT icon_circle EcoStruxure IT Forum
822 0 1
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

Cannot delete device in DCO 8.2.12 (delete greyed out)

Hi, One of our customers is having an issue whereby they are unable to delete a small number of devices in DCO 8.2.12 - the devices in question were created under an old change management license. Th...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1782 0 5
Latest Reply: DCIM_Support

  • « Previous
    • 1
    • …
    • 160
    • 161
    • 162
    • …
    • 609
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2026 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore