Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Schneider Electric
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register

Contact Support

Close

Ask our Experts

Have a question related to our products, solutions or services? Get quick support on community Forums

Email Us

For Community platform-related support, please email us

New Community Ranking System
Our Community ranking system has recently been updated. You may notice changes in user rankings and receive system messages or notifications. If you have questions about how the new ranking works, please refer to the announcement post for more details (click here).

EcoStruxure IT Forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Select a Country

Please select a country to continue with beta search.

  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Data Center Expert 3,107
  • Data Center Operation 2,255
  • NetBotz 1,019
  • IT Expert 431
  • IT Advisor 367
  • DCIM Support 321
  • DDF 317
  • Portal 230
  • Genome 78
  • Asset Advisor 75
  • Tips and ideas 66
  • power monitoring expert 62
  • Building Operations 56
  • IT Design CFD 36
  • Product Feedback 28
  • Network Management Card 14
  • IT Advisor CFD 9
  • Features released 6
  • Training 4
  • DCE 3
  • Datacenter Netbotz & Monitoring 2
  • SMARTCONNECT 1
  • Alerts 1
  • PowerChute 1
  • Tips and Tricks 1
  • Connected Services Hub (CSH) 1
  • PACIS EcoSui 1
  • Datacenter UPS 1
  • UPS Management Devices & PowerChute Software 1
  • SSH 1
  • timeout 1
  • Bug fixes 1
  • Power Availability 1
  • Fire Prevention 1
  • Temperature Humidity & Air quality Sensors 1
  • Advanced view 1
  • SRV ups. single phase easy ups 1
  • Easy UPS SNMP 1
  • Operations & Services 1
  • Connectivity 1
  • 2. Release info 1
  • 6. Marketplace idea 1
  • 5. Product Q&A 1
  • How to 1
  • Analytics 1
  • Community 1
  • Help 1
  • Previous
  • 1 of 5
  • Next
Top Experts
User Count
Cory_McDonald
Cory_McDonald Champion
159
Jef
Jef Leader
114
gsterling
gsterling Mentor
77
View All
Related Products
Thumbnail of EcoStruxure™ IT Expert
Schneider Electric
EcoStruxure™ IT Expert
48
Thumbnail of EcoStruxure IT Design CFD
Schneider Electric
EcoStruxure IT Design CFD
26
Thumbnail of Data Center Expert
Schneider Electric
Data Center Expert
15
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Announcements & Events

Request a DDF using the Asset Definition service - learn more
- Find DCE DDF support here
- Find EcoStruxure IT device support here
Looking for documentation?
- Visit the EcoStruxure IT Help Center! Find DCE, ITE, ITA and DCO 8.x documentation and more here

EcoStruxure IT Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
27246 18 8
Latest Reply: JLehr

Solved
G_Kemp
G_Kemp

IT Expert Devices view not showing Firmware Version in column.

We are using NMC3 cards in our 10xxx series PDUs and the Firmware version is not showing for any of the devices. Is there a configuration setting needed? Or is there no Firmware version available? Is...
EcoStruxure IT icon_circle EcoStruxure IT Forum
400 1 1
Latest Reply: sesa83364

jwood_ok
jwood_ok

DCE notifications vs local

I originally posted this in another forum, but it was not the right one, so hopefully someone here is able to help: I've had access to dce for some time, but was never intended to be the primary admi...
EcoStruxure IT icon_circle EcoStruxure IT Forum
216 0 1
Latest Reply: spezialist

ifs-sg
ifs-sg

Need help to configure SSO SAML on Google IDP

Hi I have been trying to configure SSO SAML on Google IDP and I am struggling to pass the group back from Google to ITE. I tried to follow the steps here https://community.se.com/t5/Single-Sign-On-SSO/...
EcoStruxure IT icon_circle EcoStruxure IT Forum
321 0 1
Latest Reply: JLehr

FX1500
FX1500

Configuring Email Notifications in StruxureWare Data Center Expert for...

When I set up the email notification, I start getting continuous messages "Detected an unauthorized user attempting to access the SNMPv3 interface from -ip address-". Am I missing something in the set...
EcoStruxure IT icon_circle EcoStruxure IT Forum
342 0 1
Latest Reply: Cory_McDonald

Solved
MBender
MBender

PDU Report in DCE

Do we have to do a reset every month on a PDU to get an accurate reading for the kWh.
EcoStruxure IT icon_circle EcoStruxure IT Forum
658 0 4
Latest Reply: MBender

JosephH2025
JosephH2025

Installing

I need help with installing. I have tried on a brand new Win11 device and now on a Win 2025 Datacenter machine and get the same error at the very end."problem running the post-install step. Installatio...
EcoStruxure IT icon_circle EcoStruxure IT Forum
264 0 1
Latest Reply: Cory_McDonald

amyshanov
amyshanov Explorer

Does NBWL075 have a POE in a Private LAN port?

Does NBWL075 have a POE in a Private LAN port? Can i connect one CameraPod165 directly to Private LAN port of Netbotz 755 Room Monitor? In a manual for nb750 stated accurately, that 4 Private Lan ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2741 1 6
Latest Reply: JLehr

Jlvega
Jlvega

EcoStruxure IT Expert - Option to configure schedules for alerts

In products like EcoStruxure Building Operation and certain NetBotz appliances, administrators can define specific schedules during which an alarm configuration is active. By default, alarms are often ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
451 0 1
Latest Reply: JLehr

derrick_huynh
derrick_huynh

Devices still in Ecostruxure IT Expert after deleting in IT Gateway

We recently replaced several Smart-UPS SRT 5000 units with Smart-UPS Ultra 5000s. After removing the old devices from IT Gateway and discovering the new ones on IT Expert, both old and new devices now ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
353 1 1
Latest Reply: JLehr

cclements
cclements

Where can I find Netbotz Firmware version 5 Firmware

I need to upgrade our Netbotz 750 devices to firmware version 5.50, but two of the devices are running 5.1.1.150 and 5.3.4.53 and cannot go directly to this version, so I would like to know if there is...
EcoStruxure IT icon_circle EcoStruxure IT Forum
397 1 1
Latest Reply: JLehr

LarryK
LarryK

FWIW - FYI: SKU change for EcoStruxure IT Expert

Just learned that the one year license for ESIT has changed from SFTWES1-DIGI to SWITE1YR-DIGI. The corresponding 3 and 5 year license SKUs have also changed. I could not find ANY announcement about t...
EcoStruxure IT icon_circle EcoStruxure IT Forum
635 1 5
Latest Reply: JLehr

  • « Previous
    • 1
    • …
    • 13
    • 14
    • 15
    • …
    • 609
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2026 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore