Performing a firmware update

[EcoStruxureIT]

Use the Updates > Apply Firmware Updates option to update firmware at the SNMP devices and NetBotz Appliances monitored by the server using HTTP/HTTPS, or at SNMP devices, using FTP.

NOTICE: SNMPv3 communication between Data Center Expert (DCE) and APC Network Management Cards (NMC) may be lost when upgrading the NMC to version 6.4.6. See FAQ ID FA305661 for more information.

1. Select Updates > Apply Firmware Updates.
2. Do one of the following, depending on whether the server has internet access:
   • Internet access available: click Check Updates to check if any appropriate updates (SNMP devices or NetBotz Appliances) are available from the APC updates server that are more recent than the catalog, if any, currently installed at the Data Center Expert server.
   • Internet access unavailable: click Import to import the SNMP devices or NetBotz Appliance catalog at the Data Center Expert server. A copy of the APC updates catalog zip file must already be downloaded to your client from APC.
3. In the Device File Transfer Settings display (SNMP devices), add new settings, or edit existing settings, as needed, and click Finish.

   Note

   Two options in the Device menu allow you to manage the FTP, SCP, and global NetBotz Appliance credentials without accessing the Apply Firmware Updates option: Device File Transfer Settings, an SNMP Device Communication Settings option in the Device menu, and NetBotz Appliance Credentials, a NetBotz Appliance Communication Settings option in the Device menu.

4. Select the devices you want to update from the devices listed for each available firmware update, and click Apply Updates.

   Note

   If no updates are available, click Close.

5. In the Window > Device > Firmware Update Status, review the progress for the selected updates. For more information, see Firmware Update Status view.

See also

Network Management Card end of life policy

Network Management Card 2 (NMC 2) end of support policy

[UBrunner]

Customer wants to know which url is pinged for downloading the updates? i know years ago it was updates.apc.com what is it today?

[JLehr]

Hi @UBrunner,

Sorry for the delay in responding to you. It's still updates.apc.com.