APC UPS for Home and Office Forum
Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.
Posted: 2021-06-30 03:49 AM . Last Modified: 2024-03-20 12:17 AM
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Posted: 2021-06-30 03:49 AM . Last Modified: 2024-03-20 12:17 AM
im having the same problems as previous users. i just installed powerchute personal 2.0 i think from a cd that came with my battery backup, and now that ive downloaded the vista version, i cannot uninstall the old one.
pretty much the same problem as the guy from this thread: Referenced content removed
if someone could email me or post exact instructions on how to uninstall this powerchute version from vista i would really appreciate it. thanks!
-alex
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Posted: 2021-06-30 04:07 AM . Last Modified: 2024-03-20 12:05 AM
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Posted: 2021-06-30 04:07 AM . Last Modified: 2024-03-20 12:05 AM
Could someone please send the uninstall instructions for Windows Server 2003 R2 SP2. I had to unplug the USB cable from the APC to stop it from popping up a screen saying "The Specified Module Could Not Be Found" repeatedly every few seconds one on top of the other. Thanks in advance.
Tim
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Posted: 2021-06-30 04:07 AM . Last Modified: 2024-03-20 12:05 AM
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Posted: 2021-06-30 04:07 AM . Last Modified: 2024-03-20 12:05 AM
+{color:#3366ff}Another dum-dum who didn't do his research Can I please get that email to uninstall Power Chute Personal Edition 2.0 off of Vista, too?+
+{color}+
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Posted: 2021-06-30 04:07 AM . Last Modified: 2024-03-20 12:05 AM
Please send me instructions on how to uninstall Powerchute Person Edition version 2 from Vista, so that I can upgrade to 2.1.
The version 2.0 is taking about 50% of processor time.
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Posted: 2021-06-30 04:07 AM . Last Modified: 2024-03-20 12:05 AM
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Posted: 2021-06-30 04:07 AM . Last Modified: 2024-03-20 12:05 AM
Please, please help. This is attempt #7 over almost 4 months.
I can't remove PowerChute Personal Edition 2.0 on Win XP Pro SP 3.
Would appreciate the manual uninstall instructions.
Can someone please help by PMing the instructions?
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Posted: 2021-06-30 04:07 AM . Last Modified: 2024-03-20 12:05 AM
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Posted: 2021-06-30 04:07 AM . Last Modified: 2024-03-20 12:05 AM
Please send the uninstallation instructions to me as well. Stickiest program ever.
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Posted: 2021-06-30 04:07 AM . Last Modified: 2024-03-20 12:05 AM
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Posted: 2021-06-30 04:07 AM . Last Modified: 2024-03-20 12:05 AM
Could I please have Server 2008r2 removal instructions for PCPE and PCBE?
Thanks!
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Posted: 2021-06-30 04:08 AM . Last Modified: 2024-03-20 12:05 AM
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Posted: 2021-06-30 04:08 AM . Last Modified: 2024-03-20 12:05 AM
Please send me instructions on complete removal of PowerChute personal edition 3.0.0 from Windows XP.
Need to restore OS to pre-install condition.
Thanks.
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Posted: 2021-06-30 04:08 AM . Last Modified: 2024-03-20 12:05 AM
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Posted: 2021-06-30 04:08 AM . Last Modified: 2024-03-20 12:05 AM
I've inherited an SBS2008 server that has Powerchute Personal 1.5 on it and seem to be in the same boat that many other people have landed in and am unable to uninstall. Very comfortable with registry editing and other hoop jumping and would like to request manual uninstall instructions so that I can install Business Edition.
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Posted: 2021-06-30 04:08 AM . Last Modified: 2024-03-20 12:05 AM
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Posted: 2021-06-30 04:08 AM . Last Modified: 2024-03-20 12:05 AM
Hello,
I am on Windows 7 32 bit and I am trying to remove APC Power Chute Personal edition 2.x.x. Unfortunately I get an error indicating that NTUTIL.RemoveAPCPowerDeviceDriver cannot be found. Can someone send me the instructions needed to fully remove the program? Thank you.
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Posted: 2021-06-30 04:08 AM . Last Modified: 2024-03-20 12:05 AM
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Posted: 2021-06-30 04:08 AM . Last Modified: 2024-03-20 12:05 AM
Hi, i deleted the file APC powerchute and disconnected the APC. Now i have the warning every time I turn on my Mac. Please send me instruction on how to delete the warning of the powerchute personal edition
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Posted: 2021-06-30 04:08 AM . Last Modified: 2024-03-20 12:05 AM
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Posted: 2021-06-30 04:08 AM . Last Modified: 2024-03-20 12:05 AM
I am unable to uninstall PowerChute 3.0 from windows xp. Please help.
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Posted: 2021-06-30 04:08 AM . Last Modified: 2024-03-20 12:05 AM
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Posted: 2021-06-30 04:08 AM . Last Modified: 2024-03-20 12:05 AM
What type of issue are you have with the uninstall? Is it a registry issue or an install shield issue of some sort?
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Posted: 2021-06-30 04:08 AM . Last Modified: 2024-03-20 12:05 AM
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Posted: 2021-06-30 04:08 AM . Last Modified: 2024-03-20 12:05 AM
@rjtcmg
PM'd the manual removal instructions to you
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Posted: 2021-06-30 04:08 AM . Last Modified: 2024-03-20 12:05 AM
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Posted: 2021-06-30 04:08 AM . Last Modified: 2024-03-20 12:05 AM
Hi there,
Can you send me uninstall instructions for PCPE 3 on Windows 7.
I am uninstalling it because it does not offer email notification?! Why on earth does it not offer email notification?!
I have a Back-UPS Pro 1300 (not even listed on your site/software downloads...what gives?) and need email notification. I have seen some other people suggest installing PCBE to get email notification...will PCBE work with the BU Pro 1300?
Please advise asap.
Thanks,
Erik
P.S> Please tell someone higher up to release an uninstaller...what century are you in. At this rate my next unit will be a Tripp Lite.
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Posted: 2021-06-30 04:08 AM . Last Modified: 2024-03-20 12:04 AM
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Posted: 2021-06-30 04:08 AM . Last Modified: 2024-03-20 12:04 AM
@ toddk PM sent with uninstall instructions
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Posted: 2021-06-30 04:08 AM . Last Modified: 2024-03-20 12:04 AM
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Posted: 2021-06-30 04:08 AM . Last Modified: 2024-03-20 12:04 AM
I am unable to uninstall PowerChute 3.0 from windows xp. Please help.
The install didn't complete...there is no uninstall option available. The program is only partially working.
Message was edited by: toddk
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Posted: 2021-06-30 04:08 AM . Last Modified: 2024-03-20 12:04 AM
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Posted: 2021-06-30 04:08 AM . Last Modified: 2024-03-20 12:04 AM
Hi erikcocomo, if you are looking for the manual removal instructions I can PM over then to you. Otherwise the windows uninstaller (under control panel) should just work fine.
As for the unit itself, if you could get the full model number of the UPS (typically located on the bottom or the back of the unit) we can see if your unit can use PCBE. In general back ups units only use PCPE while units from the smart ups line would use PCBE. Email notification is built into out business class of software products (PCBE) as an alternative to NMC cards and PCNS software.
Also, I will submit that suggestion to my superiors to included an uninstall with our software to make the removal of our software easier.
Hope this helps
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Posted: 2021-06-30 04:09 AM . Last Modified: 2024-03-20 12:04 AM
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Posted: 2021-06-30 04:09 AM . Last Modified: 2024-03-20 12:04 AM
Please send instructions for manual removal of Powerchute Personal software form Win XP installation.
Thank you in advance.
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Posted: 2021-06-30 04:09 AM . Last Modified: 2024-03-20 12:04 AM
A PM has been sent to wa2flg.
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Posted: 2021-06-30 04:09 AM . Last Modified: 2024-03-20 12:04 AM
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Posted: 2021-06-30 04:09 AM . Last Modified: 2024-03-20 12:04 AM
Could you please e-mail the removal instructions for Windows Server 2003 ... I would also like to add my voice to the numerous posts who find it quite inconvienent that this isn't posted.
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Posted: 2021-06-30 04:09 AM . Last Modified: 2024-03-20 12:04 AM
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Posted: 2021-06-30 04:09 AM . Last Modified: 2024-03-20 12:04 AM
The removal of PCPE for windows server should be the same as the windows XP removal
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Posted: 2021-06-30 04:09 AM . Last Modified: 2024-03-20 12:04 AM
on a Mac, the uninstall file is included in the installer file. i would suggest downloading powerchute personal edition again to open the disk image and just running uninstall.sh or whatever it is called for the uninstall.
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Posted: 2021-06-30 04:09 AM . Last Modified: 2024-03-20 12:04 AM
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Posted: 2021-06-30 04:09 AM . Last Modified: 2024-03-20 12:04 AM
Hi can I have that email as well? Sorry I installed the xp version on vista for some reason and I noticed its eating half of her cpu(s).
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Posted: 2021-06-30 04:09 AM . Last Modified: 2024-03-20 12:04 AM
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Posted: 2021-06-30 04:09 AM . Last Modified: 2024-03-20 12:04 AM
Would someone please send me the instructions for uninstalling Powerchute Personal Edition from a Vista machine.
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Posted: 2021-06-30 04:09 AM . Last Modified: 2024-03-20 12:04 AM
They don't post it mostly because the instructions aren't very useful.
The instructions contain information about manual removal of ONLY the application, NOT the APC UPS driver that causes BSODs (bugcode_usb_driver) (at least in Windows 2003 x64).
Moreover, those manual application removal instructions are only useful if the automatic uninstallation program failed, (which it doesn't)
On the contrary, the APC UPS driver removal would be far more useful.
So here are the instructions for APC driver removal I found useful:
1.) just uninstall the application from add & remove programs or do it manually according to the APC instructions
2.) restart
3.) go to device manager
4.) click on Battery --> APC UPS
5.) click on the "driver" tab
6.) click on "Roll Back Driver" button until it rolls back to "HID UPS Battery"
Those APC PM instructions are useless.
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Posted: 2021-06-30 04:09 AM . Last Modified: 2024-03-20 12:04 AM
sent to both.
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Posted: 2021-06-30 04:09 AM . Last Modified: 2024-03-20 12:04 AM
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Posted: 2021-06-30 04:09 AM . Last Modified: 2024-03-20 12:04 AM
Please email instructions for removing PCPE 2.2 from Windows 7.
Thanks.
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Posted: 2021-06-30 04:09 AM . Last Modified: 2024-03-20 12:04 AM
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Posted: 2021-06-30 04:09 AM . Last Modified: 2024-03-20 12:04 AM
Could somebody send me an instruction for w2k8 x64 server?
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Posted: 2021-06-30 04:09 AM . Last Modified: 2024-03-20 12:04 AM
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Posted: 2021-06-30 04:09 AM . Last Modified: 2024-03-20 12:04 AM
Add remove programs does not list the powerchute program so I cannot uninstall it even though it is installed. Can you send me the uninstall script or other uninstall info? thank you
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Posted: 2021-06-30 04:10 AM . Last Modified: 2024-03-20 12:04 AM
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Posted: 2021-06-30 04:10 AM . Last Modified: 2024-03-20 12:04 AM
Hi The Notorious K,
I am also not able to uninstall the old window (Vista) and when i am working on the new window it hangs for after some time,
and some time it give some error, blue screen appears and my system restarts.
Please advice me what should i do.
Hot Tubs , Swimming Pools
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Posted: 2021-06-30 04:10 AM . Last Modified: 2024-03-20 12:04 AM
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Posted: 2021-06-30 04:10 AM . Last Modified: 2024-03-20 12:04 AM
Can you send me the removel instructions for PowerChute Personal Edition for Server 2008 Standard x64. Can't remove it.
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Posted: 2021-06-30 04:10 AM . Last Modified: 2024-03-20 12:04 AM
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Posted: 2021-06-30 04:10 AM . Last Modified: 2024-03-20 12:04 AM
I also need help...can't get rid of v.1.5.
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Posted: 2021-06-30 04:10 AM . Last Modified: 2024-03-20 12:04 AM
sent
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Posted: 2021-06-30 04:10 AM . Last Modified: 2024-03-20 12:04 AM
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Posted: 2021-06-30 04:10 AM . Last Modified: 2024-03-20 12:04 AM
Thank you, but the instructions must have been for XP/Vista 32. The folderrs and reg keys were somewhere else in my Vista U 64. However, searching for the folder and keys worked and finally I was able to erase them and install 2.11.
And I'm wondering too, why doesn't somebody post the resolution? Is it a secret only available to the APC users that register?
Message was edited by: andrei80
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Posted: 2021-06-30 04:10 AM . Last Modified: 2024-03-20 12:03 AM
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Posted: 2021-06-30 04:10 AM . Last Modified: 2024-03-20 12:03 AM
Please send me too uninstall info to email
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Posted: 2021-06-30 04:10 AM . Last Modified: 2024-03-20 12:03 AM
Can you send the removal instructions?
Thank you
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Posted: 2021-06-30 04:10 AM . Last Modified: 2024-03-20 12:03 AM
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Posted: 2021-06-30 04:10 AM . Last Modified: 2024-03-20 12:03 AM
I would like the same removal instructions for PCPE on Server 2008 r2
Thank you!
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Posted: 2021-06-30 04:10 AM . Last Modified: 2024-03-20 12:03 AM
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Posted: 2021-06-30 04:10 AM . Last Modified: 2024-03-20 12:03 AM
ARE YOU GUYS INSANE (READ SUPPORT) HOW HARD CAN IT BE TO PRINT OUT THE INFO ON HOW TO UNINSTALL THIS SHITY PROGRAM IN THE FORUM! DOUCHEBAGS!!!
Douchebag
Someone who has surpassed the levels of jerk and asshole, however not yet reached fucker or motherfucker. Not to be confuzed with douche.
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Posted: 2021-06-30 04:10 AM . Last Modified: 2024-03-20 12:03 AM
I need to remove PowerChute Personal from several Windows XP machines and I get the Error " The InstallShieldEngine (iKernel.exe) could not be launched. Error loading type library/DLL. Is there any fix for this?
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Posted: 2021-06-30 04:10 AM . Last Modified: 2024-03-20 12:03 AM
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Posted: 2021-06-30 04:10 AM . Last Modified: 2024-03-20 12:03 AM
I need info as well. Please send. Thanks.
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Posted: 2021-06-30 04:11 AM . Last Modified: 2024-03-20 12:03 AM
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Posted: 2021-06-30 04:11 AM . Last Modified: 2024-03-20 12:03 AM
Hi,
Can someone please email me the removal instructions for powerchute personal edition. I am trying to remove from a 2008 SBS box and the add & remove option does nothing.
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Posted: 2021-06-30 04:11 AM . Last Modified: 2024-03-20 12:03 AM
Hi,
Can someone please help me to uninstall the Powercute 2.x software form a W2008 x64 server.
Thanks in advance!
Message was edited by: OSA
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Posted: 2021-06-30 04:11 AM . Last Modified: 2024-03-20 12:03 AM
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Posted: 2021-06-30 04:11 AM . Last Modified: 2024-03-20 12:03 AM
Please send me the instructions.
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Posted: 2021-06-30 04:11 AM . Last Modified: 2024-03-20 12:03 AM
This software (Power Chute Personal Edition v3.0) was installed by a customer on their 2003 R2 Server and they are now having an issue.
Please email the removal instructions.
Thank you.
Message was edited by: jchernandez
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Posted: 2021-06-30 04:11 AM . Last Modified: 2024-03-20 12:03 AM
Can you please email me the instructions on how to manually uninstalled PowerChute Personal Edition 3.0 from a Windows 2003 Server.
We had a client purchase an APC1000 Unit directly from APC and installed the Personal Edition by mistake.
His server is now shutting down throughout the day without warning.
We want to uninstall the Personal Software before installing the Business Version.
Thank you.
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Posted: 2021-06-30 04:11 AM . Last Modified: 2024-03-20 12:03 AM
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Posted: 2021-06-30 04:11 AM . Last Modified: 2024-03-20 12:03 AM
Please i can't remove the powerchute from my windows server 2003 , when um trying to install powerchute v3.1 it didn't give me any thing
P.S : i have install later powerchute v.2.2 and can't uninstall it in a server.
please help urgently.
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Posted: 2021-06-30 04:11 AM . Last Modified: 2024-03-20 12:03 AM
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Posted: 2021-06-30 04:11 AM . Last Modified: 2024-03-20 12:03 AM
ARE YOU GUYS INSANE (READ SUPPORT) HOW HARD CAN IT BE TO PRINT OUT THE INFO ON HOW TO UNINSTALL THIS SHITY PROGRAM IN THE FORUM! DOUCHEBAGS!!!
Douchebag
Someone who has surpassed the levels of jerk and asshole, however not yet reached fucker or motherfucker. Not to be confuzed with douche.
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Posted: 2021-06-30 04:11 AM . Last Modified: 2024-03-20 12:03 AM
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Posted: 2021-06-30 04:11 AM . Last Modified: 2024-03-20 12:03 AM
Can you also send me the uninstall instructions for power chute V2.1.1 from windows SBS 2008 64bit?
Thanks, Roy
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Posted: 2021-06-30 04:11 AM . Last Modified: 2024-03-20 12:03 AM
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Posted: 2021-06-30 04:11 AM . Last Modified: 2024-03-20 12:03 AM
Hi,
Please can you send me informations on how to uninstall PCPE v3.0.2 from sbs 2008.
the standard uninstall does not run properly.
Please note that I had a PCPE v2 but it seems that I managed to unsintall it before installing the v3
regards
stephane
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Posted: 2021-06-30 04:11 AM . Last Modified: 2024-03-20 12:03 AM
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Posted: 2021-06-30 04:11 AM . Last Modified: 2024-03-20 12:03 AM
Could I please get a copy of the instructions? I'm running PCPE 2.2 on Vista x64 Home Premium, and have tried to uninstall it now that the magic smoke has escaped from a diode in my 6-year-old BE500U.
TIA!
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