cannot uninstall powerchute personal on vista

Anonymous user · ‎2021-06-30

im having the same problems as previous users. i just installed powerchute personal 2.0 i think from a cd that came with my battery backup, and now that ive downloaded the vista version, i cannot uninstall the old one.

pretty much the same problem as the guy from this thread: Referenced content removed

if someone could email me or post exact instructions on how to uninstall this powerchute version from vista i would really appreciate it. thanks!

-alex

BillP · ‎2021-06-30

no error messages. When I click uninstall, nothing happens.

BillP · ‎2021-06-30

Hello,
I recently purchased a smartUPS 1500 machine for our server. Previously, we had an older APC unit that was running powerchute personal version 1.5 on it. The server is brand new and is running Server2008 business edition. Problem is I can't (for the life of me) uninstall the personal edition powerchute. could you please forward instruction on how to do this?

I tried installing the powerchute business edition on this machine and that isn't working, I'm assuming its because I have to uninstall the personal edition first??

Thanks in advance.

BillP · ‎2021-06-30

Having this same problem. Please send removal info. thanks

TheNotoriousKMP_apc · ‎2021-06-30

Sent at 10:51 AM EST

Bounced back @ 10:55.

Can you check your email address or provide a different one?

Message was edited by: The Notorious K.M.P.

BillP · ‎2021-06-30

Have changed my email - try again - thks

TheNotoriousKMP_apc · ‎2021-06-30

Sent again. 12:42PM EST.

Anonymous user · ‎2021-06-30

Can you please send me the uninstall info for my mac.
Thanks

BillP · ‎2021-06-30

there are no manual uninstall instructions on mac. the downloaded image should include an uninstall script to remove it on a mac. you can redownload the install file from the APC website and run it or open the script to find what it deletes.

let me know if you cant find the script or cant download it again and ill see if i can get it and post it here.

Anonymous user · ‎2021-06-30

Can you also send me the uninstall instructions for power chute V2.1.1 from windows SBS 2008 64bit?

Please!

Anonymous user · ‎2021-06-30

I need a copy of the instructions for manually removing PCPE 2.1.1 from a Windows 7 computer. I have been in IT for over 35 years and working with the registry is not a problem.

Thanks.

Anonymous user · ‎2021-06-30

I need to uninstall PCPE 2.1.1 from Windows 7 32bit

Message was edited by: raymondg

BillP · ‎2021-06-30

Same problem. XP machine had old version (1.31) of APC PowerChute Personal Edition. Can't uninstall or upgrade it to v2.00. It fails every time, "there is not enough disk space". How can I manually uninstall it?

Chris Novak, cnovak@professionalnerds.com

Anonymous user · ‎2021-06-30

@ chrisjnovak PM sent with instructions

BillP · ‎2021-06-30

i sent the instructions to the last two posters via email.

Anonymous user · ‎2021-06-30

Can anyone please help? My first request was August 31st.
I can't remove PowerChute Personal Edition 2.0 on Win XP Pro SP 3.
Would appreciate the manual uninstall instructions.
Thanks.

Anonymous user · ‎2021-06-30

Hi!

Please!!

Can someone please email me the removal instructions for powerchute personal edition. I am trying to remove from a 2008 R2 box and the add & remove option does nothing.

Tanks

jorcha@hfk.no

Jorge from Norway

BillP · ‎2021-06-30

A PM message has been sent to makruiten.

BillP · ‎2021-06-30

I need the instructions to uninstall it on Windows 7 X64. I am running APC Poweerchute personal edition 2.1.1, and have tried several of the ideas in the forum, but I cannot even get this uninstalled yet.

Why is this such a problem still?

Anonymous user · ‎2021-06-30

Need uninstall instructions for APC PowerChute Personal Edition. I need to remove from an SBS 2008 but the uninstall option does nothing.

Thx

Anonymous user · ‎2021-06-30

I have just replaced my old unit and cannot uninstall PowerChute Personal Edition 2.0. Could you please email the manual removal instructions. I am using Windows XP. Thank You!

Erasmus_apc · ‎2021-06-30

We don't support Windows 7 for any form of PowerChute Personal yet, in terms of installation or technical guidance. Feel free to try the above suggestions I posted in terms of registry and file deletions, reboot your computer, and try using a free registry cleaner tool such as CCleaner.

Anonymous user · ‎2021-06-30

I too seem to have fallen victim to Powerchute 2.0 on Vista. I probably should have looked at the CD or something and noticed it didn't say Vista compatible on it, but it installed without a hitch. However, after waking up from a sleep state, my comp started blue-screening, so my first thought was to uninstall in safe mode, which didn't really work, so I followed with system restore, which seemed much more effective. That got rid of part of it, but I can't uninstall or reinstall over the software now, and whenever the system wakes from slumber, it has all kinds of weird issues (monitor might not come on, system might just hang) which I can only attribute to Powerchute. I just want this software off my system. I bought the UPS to protect my system from surges and keep it online through power glitches. I'll gladly forget about the safe shutdown feature if it means I can stop this power insanity! Can I get a copy of those manual removal instructions please? I greatly appreciate the assistance!

TheNotoriousKMP_apc · ‎2021-06-30

Sent @ 708 AM, EST.

TheNotoriousKMP_apc · ‎2021-06-30

Sent @ 709 AM, EST.

Anonymous user · ‎2021-06-30

Can I have the manual uninstall instructions as well?

Anonymous user · ‎2021-06-30

"cannot uninstall powerchute personal on vista"

Hello,
That's my first visit on this forum. I also have trouble in uninstalling Powerchute Personal Edition V2.0 on Vista. The Swiss Service Center has not been able to provide the solution.
Could you e-mail me the registry entries to be modified/erased ?

Thanks and best regards

Francois

TheNotoriousKMP_apc · ‎2021-06-30

Hell Francois,

I just sent the email at 9:40 am EST. I also edited your above post NOT to reflect your email address in your post after I had received it. I noticed that you set your email address to hidden so I wanted to make sure that it in fact remained hidden.

Anonymous user · ‎2021-06-30

Request #5 since August 31st. Can someone please help by PMing the instructions?
I can't remove PowerChute Personal Edition 2.0 on Win XP Pro SP 3.
Would appreciate the manual uninstall instructions.
Thanks

Techie_apc · ‎2021-06-30

Cesar,

Here is the PCPE version 2.2 download link:
http://www.apc.com/tools/download/login.cfm?software_id=DBUE-7NBM8R&sw_sku=SFPCPE22&family=&part_num...

Anonymous user · ‎2021-06-30

plz send me registry file, we want uninstall powerchute business but we cant!

ithotlines at mpp.hu

thank you

rkraft_apc · ‎2021-06-30

can you please send it again to this adress:

ruebe-70@gmx.de

i think the firewall has kill the mail

Thanks

Rüdiger

TheNotoriousKMP_apc · ‎2021-06-30

Not really sure what you mean.

You deleted the three USB drivers for the UPS to be recognized?

Can you provide a screenshot?

Anonymous user · ‎2021-06-30

I also cannot uninstall on Vista

Can someone PLEASE send instructions to completely remove Powerchute Personal Edition from Vista 32-bit?

my email: phil@isone.com

Anonymous user · ‎2021-06-30

Attempt number 6 to get the instructions. Can someone please help? I came so close on two occasions above to getting the instructions but still have not. Can someone please help by PMing the instructions?
I can't remove PowerChute Personal Edition 2.0 on Win XP Pro SP 3.
Would appreciate the manual uninstall instructions.
Thanks

Anonymous user · ‎2021-06-30

Could I have the instructions too, please.

TheNotoriousKMP_apc · ‎2021-06-30

Email sent.

Anonymous user · ‎2021-06-30

I need the instructions as well please. Powerchute personal on server 2003 will not uninstall. THanks!

Anonymous user · ‎2021-06-30

Hello, could I please get the uninstall instructions for Personal Edition v2.1.1 ?
Running on W7 64b

Anonymous user · ‎2021-06-30

Please send me uninstall instructions for PowerChute 3.0 Personal Edition for Windows 7. It keeps blue-screening my computer and didn't uninstall from the control panel.

BillP · ‎2021-06-30

A PM has been sent to boris_sky, OSA, jchernandez and Hecate100.

BillP · ‎2021-06-30

An e-mail has been sent to that e-mail address.

BillP · ‎2021-06-30

Can you please forward the uninstall instructions for Powerchute Network Shutdown, for Server 2003?

Very comfortable with regedit, and promise not to sue. Would prefer to fix this quickly on my own without calling support.

Thank you.

BillP · ‎2021-06-30

Could I have a copy of the uninstall instructions for Server 2008 emailed to me? TIA

BillP · ‎2021-06-30

I need to uninstall APC PowerChute Personal Edition off my Windows Server 2003. It fails everytime I try it stating that there is not enough disk space which is not the case. How can I manually uninstall it? my email is alex@ironlogix.com

Anonymous user · ‎2021-06-30

Could someone please send me the information also Windows 7 X64 with Powerchute 3.0 fails the uninstall and locks up constantly, thanks.

Bill

BillP · ‎2021-06-30

A PM has been sent to Billitpro.

Anonymous user · ‎2021-06-30

JonPro, would you mind helping the rest of us out back since August 18th? I would really appreciate the PM as well. Thanks in advance.

BillP · ‎2021-06-30

What operating system are you using sma?

Anonymous user · ‎2021-06-30

Hello,

Please send me the removal instructions also...

Thanks.

Anonymous user · ‎2021-06-30

Thanks JonPro
I can't remove PowerChute Personal Edition 2.0 on Win XP Pro SP 3.
Would appreciate the manual uninstall instructions.
Thanks.