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APC UPS for Home and Office Forum

Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.

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APC UPS for Home and Office Forum

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BillP
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BR1000MS Back-UPS Pro Failure

My BR1000MS Back-UPS Pro unit has failed after less than one month of owning it (bought new, January 14, 2020). Does it normally take a full week to get a replacement unit? This is extremely slow for...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
737 0 1
Latest Reply: BillP

Anonymous user
Anonymous user

BR1500ms Load Sensitivity Not Adjusting

Brand new out of the box BR1500MS protecting one Windows desktop PC, two monitors, cable modem and router in a home office setting. The UPS display shows a Load Sensitivity setting of LOW (1 out of 5 ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
456 0 0

2021-06-28

Anonymous user
Anonymous user

Which Smart UPS SRT model to power my refrigerant compressor

Hello, Hello, In order to power my refrigerant compressor for at least 1 hour when the electrical network is of. Can anyone you confirm that the SRT8KXLI Or SRT10KXLI 230 V is the correct model? Spec...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
558 0 0

2021-06-28

Solved
Anonymous user
Anonymous user

How do I upgrade firmware on SC1500?

I have an old SC1500 running a server at my cabin on an island here in Norway, where the power is not all that reliable. I wanted to upgrade the firmware and downloaded the Firmware Upgrade Wizard, ver...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1344 0 2
Latest Reply: Anonymous user

Anonymous user
Anonymous user

Back-UPS CS-650 dead after troubled battery replacement

I have an old APC Back-UPS CS 650 (RBC17 battery); after 4 years the original APC 12V 9Ah battery was then replaced by a 12V 7,2Ah battery, which lasted a few months less. Last time, I purchased a batt...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
945 0 0

2021-06-28

Solved
Anonymous user
Anonymous user

Back UPS Pro 900 - Computer turns off while connected to UPS.

I have a PC, monitor and LTE modem connected to the UPS. The PC is connected to the topmost master outlet and not surge only. The monitor and modem occupy the bottom most plug. As of yesterday, when...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
713 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

BR1000G - Self Test Loses USB Connection

Hello, I have a BR1000G and with PowerChute Personal Edition 3.1. When I perform a self-test from the software or manually from the unit, it switches to battery and back without issue once, waits a fe...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
792 0 2
Latest Reply: Anonymous user

Solved
techcoor_apc
/html/rank_icons/Crewman.png techcoor_apc

BN1000M2 site wiring fault indicator is dimly lit

Was trying to track down why an ES 350 was every once in a while beeping, when I saw BN110M2 site wiring fault indicator is dimly lit. The user manual says if The UPS operates normally, but the site w...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
2149 0 2
Latest Reply: techcoor_apc

Anonymous user
Anonymous user

RT3000 - Fault Red X and Top 2 Battery Lights

Hi My RT3000 UPS has just shut down and I now have a red X and the top 2 battery lights on pas per the attached photo. The battery lights from top to bottom are: 1-1-0-0-0 Anyone know what the fault co...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
740 0 0

2021-06-28

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

PowerChute system shutdown explained?

Can someone please explain what happens when PowerChute triggers a system shutdown, is there a delay before the actual shutdown? I am interested in graciously stopping a running application in an unat...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
2456 0 1
Latest Reply: BillP

Anonymous user
Anonymous user

APC Back-UPS RS 1000 making high pitch noise

My UPS, every 5 seconds, makes a high pitched sound when it is in On Line mode, which only disappears when the UPS is turned off, or charging the battery. It doesn't matter if the load is connected or ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1032 0 0

2021-06-28

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