Posted: 2023-03-08 12:58 AM
I have recently added a smart plug to my system. Looking at the Wiser app for this device, the section that shows the firmware version is blank.
It is the only smart plug I have, but the hub, TRV's and Thermostat all show a firmware version in the app.
The Wiser website lists the firmware as Smart Plug: 0.0.34, app version: 00000022.
Is it meant to display the information.
The app is Ver 6.1.6 on Android 13.
Posted: 2023-03-08 01:29 AM
I get the same behaviour. As I'm fairly new to the Wiser system I cant comment on whether it has always been like this and I have had no particular reason to need to check the plug's firmware version.
Posted: 2023-03-08 03:15 AM
I believe this is simply a bug in the app. I see the same thing, but through the Home Assistant integration for Wiser, I can see the firmware is 00000022 as expected.
Posted: 2023-03-08 08:46 AM
Via the API:-
which tie in with the details from the Website. (Unusally closely at that; they normally give at least one number in hexadecimal 🙄 )
I can't see any details in the App. though (I've fallen back to V5.4.0, so it's not a new bug)
Posted: 2023-03-09 12:55 AM
Thanks all for the information.