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Posted: 4 weeks ago
I have recently added a smart plug to my system. Looking at the Wiser app for this device, the section that shows the firmware version is blank.
It is the only smart plug I have, but the hub, TRV's and Thermostat all show a firmware version in the app.
The Wiser website lists the firmware as Smart Plug: 0.0.34, app version: 00000022.
Is it meant to display the information.
The app is Ver 6.1.6 on Android 13.
Posted: 4 weeks ago
I get the same behaviour. As I'm fairly new to the Wiser system I cant comment on whether it has always been like this and I have had no particular reason to need to check the plug's firmware version.
Posted: 4 weeks ago
I believe this is simply a bug in the app. I see the same thing, but through the Home Assistant integration for Wiser, I can see the firmware is 00000022 as expected.
Posted: 3 weeks ago
Via the API:-
"ActiveFirmwareVersion": "00000022"
"OtaVersion": 34
which tie in with the details from the Website. (Unusally closely at that; they normally give at least one number in hexadecimal 🙄 )
I can't see any details in the App. though (I've fallen back to V5.4.0, so it's not a new bug)
Posted: 3 weeks ago
Thanks all for the information.
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