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Posted: 2025-10-1510:19 AM
No longer able to add a new wiser device
I am no longer able to add a new wiser device (neither plug nor TRV) into the Wiser app.
My existing home Hub setup with multiple TRV's continues to work, I can control the existing devices within the Wiser app anf make changes to schedules/boost etc
But for the 1st time in a year or 2 I am wanting to add another Wiser device but inside the app when adding a Device I just see this screen (no list of devices available to add).
This is on an iPhone, but I have the same issues on an iPAD and have even tried it on my Android OS phone too with the same results.
I have made sure all the options are enabled in the App settings as below.
I would appreciate a steer on this, is it just me and a problem between my brain and my fingers or is there a known app version issue? I am currently running Wiser App v7.2.2 (build 6), the most recent one.