App Keeps Dropping Wifi

[User62344]

We recently changed ISP and WiFi router.

I am trying to reconnect the Wiser Hub to the new network. When I follow the instructions this seems to work, but then within minutes the app forgets and drops the new network. The only way to connect the app is to follow the reset procedure, but this only works for a minute or two. 

[Doobeydoo]

Hi,

Did you manage to fix this problem?  

My system has been working fine for several years but I recently updated the app and it's been playing up since then.

I can set up the connection between app and hub (Android) and edit my schedule, etc. but it only seems to connect the first time.

The next time I open the app it hangs when trying to connect to the hub. If I force stop the app and clear the cache and data it works again.