Schneider Electric Wiser Forum
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Posted: 2023-01-26 04:47 AM
If I ask Alexa to "set the living room temperature to 20 degrees for 3 hours"
Alexa responds "holding the temperature at 20 for 3 hours"
But the app will only show a 1hr boost at that temperature. Same if you try to set a specific time using "until 3pm" - Alexa will say the temperature will be held until your desired time but this is only a 1hr boost.
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Posted: 2023-01-26 07:21 AM . Last Modified: 2023-01-26 07:22 AM
For whatever reason, Schneider don't make full use of the 'durationminutes' field in their API. They only allow a few pre-determined time intervals in the Wiser Home app. and seemingly only one in the Alexa interface.
It's a bit strange, because the Hubᴿ does seem to work with other arbitrary values (I've only tested with values up to 24hrs - and that was by accident 🤔).
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Posted: 2024-03-07 01:31 AM
I noticed this issue as well. Even if you control the thermostat value in the alex app and up the temperature by a a few degrees it only holds the change for 1hr, rather than until the next set point within the schedule.
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Posted: 2024-05-27 07:32 AM
Hello,
How are you doing ? First I apologize for the late reply we have faced an issue in this forum management.
I was wondering if you could contact our technical support as it seems to be a bug: 0333 6000 622 or support@schneider-electric.zendesk.com
Thanks in advance,
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