PM5560 - IP address in black highligh and exclamation mark - cannot ping

[sesa101781_brid]

Dear Expert,

I have issue about black highlight with exclamation mark at IP address of PM5560. This issue happened for all 6 units installed at site. They can set any IP but, once save, it shows the same.

I try to ping with those IP but no response. What's the cause of this issue? Please advise. Thank you.

[Olivier_GARAULT · Accepted solution]

Cela peut arriver quand on met plusieurs PM55 sous tension alors qu'ils ont la même adresse IP.

Il faut soit les alimenter un par un ou débrancher les câbles Ethernet pour configurer les bonnes adresses IP.

[sesa101781_brid · Accepted solution]

Thanks @Olivier_GARAULT . Appreciate your suggestion. We power off and on one by one. Then we can set the meter's IP and ping to them.