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Metering & Power Quality
Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.
Posted: 2017-03-13 09:22 PM . Last Modified: 2020-04-22 01:19 AM
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"missing template feature set information" error popups up when upgrading a PM8k meter using ion setup build 17069. Upgrade seems to work but the error popups up before beginning the download of the dcf to the meter, it also takes a very long time (30mins) before eventually the upgrade fails but the meter seems to function and firmware shows upgraded. !
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This is a known issue that was resolved with the next available build (3.0.17073.1) as there was a bug in older versions which were not properly recording the feature set information into appropriate DCF files.
While adding this dialog reporting the issue, it should of been restricted to only models which actually has a feature set code (which the PM8000 does not) so this was fixed in the next released build.
Subsequently if you do see this error, you should download the template, then save a new DCF file *IF* you are doing so for a model with feature set information (such as an ION8650A for example).
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