Ask our Experts
Didn't find what you are looking for? Ask our experts!
Launch of Consumer/Home Owner registration process! We are pleased to announce the commencement of the Consumer/Home Owner Registration Process on Community. Consumers/Home Owners may now proceed to register by clicking on Login/Register. The process is straightforward and designed to be completed in just a few steps.
Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.
Search in
Link copied. Please paste this link to share this article on your social media post.
While attempting to upload CID files for IEC61850 use we were unable to establish an ftp connection. The PC has Windows 7. With the assistance of PowerLogic Priority support we discovered that the Windows Firewall was blocking the ftp ports (20 & 21) stopping ftp completely. We were able to establish a local network connection with out general or Internet access. This allowed us to safely turn Windows Firewall to OFF. Once this was completed we were able to send and receive CID files via ftp. Does anyone know a work around so we can keep the Firewall on?
Michael Franz
Faith Technologies
Link copied. Please paste this link to share this article on your social media post.
You’ve reached the end of your document
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.