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Getting started with EcoStruxure IT is easy!
Sign up for free, download the Gateway software, and install the app on your phone.
1. Create an EcoStruxure IT account here.
2. Follow the on-screen instructions to download and install the EcoStruxure IT Gateway software.
3. Configure the Gateway software. Checklist and Instructions
4. Install the EcoStruxure IT app on your phone. See how
Get a free trial of EcoStruxure IT Expert
On the web:
1. Log in to your EcoStruxure IT account.
2. Go to Administration > Subscriptions.
3. Click Start 30 day free trial.
In the mobile app:
Log in and then click the banner.
Are you a partner? See Get started with EcoStruxure IT for Partners
IT Expert demo
A self-service product demo that replicates the EcoStruxure IT Expert experience is available on https://se.com/dcim.
This read-only self-service demo is based on a real organization with real data, demonstrating IT Expert functionality in a preconfigured environment - no signup required!
Try the demo!
EcoStruxure IT app demo
Install the EcoStruxure IT app on your smartphone to try the app demo, too.
Download the EcoStruxure IT app for IOS devices or for Android devices.
IT Expert free trial
Like what you see? Click Sign up in the demo to get a free trial of EcoStruxure IT Expert.
See Get Started with EcoStruxure IT
Once you are logged in to EcoStruxure IT, notifications provide tips and recommendations depending on your subscription.
If you subscribe to IT Expert, you'll get announcements about new features and notifications about Gateway software updates and firmware updates for your monitored devices.
If you have a Gateway connected without an IT Expert subscription, you'll only see notifications about Gateway software updates.
This checklist will help you make sure you have the necessary information to deploy the EcoStruxure IT Gateway and discover devices successfully.
Installing and setting up the EcoStruxure IT Gateway - version 1.10 and newer
Server or VM
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Server or VM to download and install EcoStruxure IT Gateway on.
Not applicable for the EcoStruxure IT Gateway appliance, which comes with the Gateway software preinstalled.
System requirements
Device IP addresses
You can import a device list in .CSV or .TXT format.
You can include SNMPv1, SNMPv3, NetBotz, and Redfish devices in one list. You import a list of Modbus devices separately.
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List of IP addresses, IP address ranges, or subnets to discover devices on.
File transfer credentials - FTP and/or SCP
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Username _________________
Password __________________
Port ____________
Device credentials
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SNMPv1 enabled
Read community name (public is default) ___________________________
Write community name (private is default) __________________________
Port (161 is default) __________
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SNMPv3 enabled
The small Gateway configuration can monitor up to 60 SNMPv3 devices total.
System requirements
EcoStruxure IT Gateway versions older than 1.15 do not allow discovery of SNMPv3 devices with the Authentication type or Encryption type set to None.
Note: When AES is configured on the APC NMC, choose AES128 in the Gateway.
Username ________________
Authentication type (MD5 or SHA) __________
Authentication password ________________
Encryption type (DES, DES3, AES128, AES192, AES256) ______________
Encryption password ________________
Port (161 is default) _____________
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NetBotz
Username ____________________
Password _____________________
Port (80 is default, or 443 with SSL enabled) _____________
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Redfish
Username _____________________
Password ______________________
Port (443 is default) ____________
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Modbus
For each Modbus device to discover:
Device type ___________________
Device vendor _________________
Device family __________________
Server address ____________
For TCP:
IP address ____________________
Port (502 is default) _________
For serial:
Port _________
Baud rate _________
Data bits __________
Parity __________
Stop bits __________
Flow control __________
SSL certificate
If your organization operates an SSL inspection proxy and EcoStruxure IT Gateway does not trust the issuing CA, add the certificate authority's (CA) root certificate to the EcoStruxure IT Gateway trust store.
Your IT department can provide the correct root certificate.
The certificate must be in PEM format with one of the following extensions: cer, crt, or pem.
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No certificate needed
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Certificate file _______________________
Proxy server
The Gateway server must use the internet to communicate with EcoStruxure IT.
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No proxy server needed
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Proxy server
You can automatically detect the proxy server or configure settings manually.
Username _______________
Password ________________
Manual settings:
Proxy server address _________________
HTTP port __________________
HTTPS port __________________