EcoStruxure IT forum
Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-04 02:32 PM . Last Modified: 2024-04-05 02:36 AM
Hi support,
Today, on my site management https://struxureon.com/manage after clicking on "Download gateway software" button, the following error is displayed:
Therefore, the action "Download gateway software" does not work.
Very thanks for the support.
(CID:128761272)
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-04 02:32 PM . Last Modified: 2024-04-05 02:36 AM
Hi
Thank you for the report, we have investigated the issues, and a solution is in progress. Until the solution is deployed you can use this link to get the gateway:
https://struxureon.com/download-and-set-up-struxureon-gateway
Best Regards
Jacob Just
(CID:128761285)
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-04 02:32 PM . Last Modified: 2024-04-05 02:36 AM
Hi
Thank you for the report, we have investigated the issues, and a solution is in progress. Until the solution is deployed you can use this link to get the gateway:
https://struxureon.com/download-and-set-up-struxureon-gateway
Best Regards
Jacob Just
(CID:128761285)
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-04 02:32 PM . Last Modified: 2024-04-05 02:36 AM
Thanks for the quick feedback 😀.
(CID:128761289)
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-04 02:32 PM . Last Modified: 2023-10-22 04:39 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
Link copied. Please paste this link to share this article on your social media post.
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.