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EcoStruxure IT forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

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EcoStruxure IT forum

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Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

AI-ready infrastructure starts here!

Discover how Schneider Electric is helping IT leaders prepare for the future. In the Gartner® 2025 Hype Cycle, we’re recognized across 7 emerging technologies - including DCIM, Direct-to-Chip Liqu...
EcoStruxure IT icon_circle EcoStruxure IT forum
194 1 0

2025-09-16

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

Facing the AI Challenge in Distributed IT?

As AI reshapes the digital landscape, visibility, resilience, and efficiency are more critical than ever. Schneider Electric’s CTO, Zach Nimboorkar, turned to our own solutions to meet these demand...
EcoStruxure IT icon_circle EcoStruxure IT forum
260 1 1
Latest Reply: cdd

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

EcoStruxure IT Advisor 9.5.2 released

We're excited to announce the release of EcoStruxure IT Advisor 9.5.2! This release is packed with new features and improvements in the web client. Key Highlights Infrastructure tier managemen...
EcoStruxure IT icon_circle EcoStruxure IT forum
557 3 0

2025-07-15

Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT forum
22000 17 8
Latest Reply: JLehr

Csilva
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ITA SUSTAINABILITY METRICS (PUE) WEB PAGE DOES NOT LOAD

Please support the Software IT Advisor website, in the sustainability metrics option (PUE) it cannot be displayed, it hangs. I am sending image 1. I am also sending system information. We are on v...
EcoStruxure IT icon_circle EcoStruxure IT forum
1741 0 10
Latest Reply: fabio.carvalho

Solved
Lincoln_Darran
/html/rank_icons/Lieutenant_JG.png Lincoln_Darran

Netbotz 755 with direct attached NBPD0165 - Camera Alert not clearing

We have about 30 755's up and running now. A few have Camera Disconnected alarms from the installation time. All the cameras are working, communication between the netbotz and camera is working. ...
EcoStruxure IT icon_circle EcoStruxure IT forum
447 0 2
Latest Reply: Lincoln_Darran

Fcoaguado
Fcoaguado

Requirement for upgrade

I would like to upgrade our EcoStruxure Data Center Expert software from 8.2.0 version to version 8.3.0. what are the requirements in regard to a VM server hosting the software? storage, etc. Tha...
EcoStruxure IT icon_circle EcoStruxure IT forum
222 0 2
Latest Reply: Fcoaguado

Ninh_NV
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DCE connection with device multiple IP range.

Hello Expert, Want to check with you one thing. The Customer's equipment have 3 IP different IP address ranges, and it's unchangeable. However our DCE VM has only 02 cards. So the 3rd IP range's...
EcoStruxure IT icon_circle EcoStruxure IT forum
191 0 1
Latest Reply: APC_Steve

YRL_APC
YRL_APC

Smart-UPS SRT 8000 events. Please help!

Date Time Event06/21/2025 17:21:56 UPS: No longer on battery power.06/21/2025 17:21:53 UPS: An input voltage or frequency problem no longer prevents switching to bypass mode.06/21/2025 17:21:51 UPS: On...
EcoStruxure IT icon_circle EcoStruxure IT forum
236 0 1
Latest Reply: JLehr

cslama
cslama

Cooling from outside the room in ITA

How do I place some kind of air conditioner or CRAC in anther room and send the cooling to my computer room floor? I can't find any genomes that will handle this. Most of the cooling ones don't even ...
EcoStruxure IT icon_circle EcoStruxure IT forum
247 0 2
Latest Reply: cslama

Bruxzer
Bruxzer

EcoStruxure IT Data Center Expert 8.3.0.91 | How to Disable TLS 1.0 an...

We recently upgraded DCE from 7.8.1 to 8.3.0.91 successfully. We received notification that TLS 1.0 and 1.1 are enabled reported by our Tenable vulnerability scan. We need advice on how to disable the ...
EcoStruxure IT icon_circle EcoStruxure IT forum
318 0 2
Latest Reply: APC_Steve

Ntshimane
Ntshimane

IT Advisor

Hi. I have been trying to add some properties customs on the IT Advisor Web-client, but I am not succeeding. I need to add some Assets fields on my equipment's so that I can just check them on the syst...
EcoStruxure IT icon_circle EcoStruxure IT forum
278 0 2
Latest Reply: Ntshimane

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

Webinar: Data Center Assets - Modeling, Cooling, and CFD simulation

🚀 Join us for the latest Ask Me About webinar! July 10, 2025 2 sessions, 9AM and 5PM CET Learn how to overcome critical challenges like real-time infrastructure visibility, efficient capacity ...
EcoStruxure IT icon_circle EcoStruxure IT forum
337 1 0

2025-06-17

Solved
exceller25cvx
/html/rank_icons/Crewman.png exceller25cvx

Cannot install the certificate because the Private Key does not exist

I am working on configuring a new virtual appliance using StruxuWare DCE 8.3Through the DCE Client interface,I had to open the certificate in Notepad and individually copy and paste 3 parts into a text...
EcoStruxure IT icon_circle EcoStruxure IT forum
463 0 3
Latest Reply: exceller25cvx

Solved
Ninh_NV
/html/rank_icons/Ensign.png Ninh_NV /html/rank_icons/SE-Employee.png

DCE system upgrade

​Hello Expert, I am working on deal for DCE upgrade project, need your advise here. Currently, Customer site use DCE version 7.4.1 to monitor 100 devices. They wish to upgrade to...
EcoStruxure IT icon_circle EcoStruxure IT forum
311 0 1
Latest Reply: APC_Steve

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