Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Dear Community Members,
We are currently experiencing a technical issue that is affecting the ability to create new posts. Our team is actively investigating the root cause and working to resolve it as quickly as possible. We apologize for the inconvenience and appreciate your patience.
SE Community Team!

EcoStruxure IT forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Data Center Expert 3,029
  • Data Center Operation 2,248
  • NetBotz 994
  • IT Expert 383
  • IT Advisor 338
  • DDF 314
  • DCIM Support 304
  • Portal 228
  • Genome 78
  • Asset Advisor 72
  • Tips and ideas 61
  • power monitoring expert 58
  • Building Operations 55
  • IT Design CFD 35
  • Product Feedback 25
  • Features released 6
  • Network Management Card 5
  • IT Advisor CFD 5
  • Training 4
  • DCE 3
  • Datacenter Netbotz & Monitoring 2
  • PowerChute 1
  • timeout 1
  • SSH 1
  • UPS Management Devices & PowerChute Software 1
  • Datacenter UPS 1
  • Help 1
  • Alerts 1
  • Tips and Tricks 1
  • Connected Services Hub (CSH) 1
  • PACIS EcoSui 1
  • 6. Marketplace idea 1
  • Bug fixes 1
  • Fire Prevention 1
  • Advanced view 1
  • SRV ups. single phase easy ups 1
  • Easy UPS SNMP 1
  • Operations & Services 1
  • Power Availability 1
  • Analytics 1
  • Connectivity 1
  • How to 1
  • 5. Product Q&A 1
  • 2. Release info 1
  • Previous
  • 1 of 5
  • Next
Top Experts
User Count
Cory_McDonald
Admiral Cory_McDonald Admiral
126
Jef
Admiral Jef Admiral
111
gsterling
Captain gsterling Captain
71
APC_Steve
Captain APC_Steve Captain
65
View All
Related Products
Thumbnail of EcoStruxure™ IT Expert
Schneider Electric
EcoStruxure™ IT Expert
40
Thumbnail of EcoStruxure IT Design CFD
Schneider Electric
EcoStruxure IT Design CFD
26
Thumbnail of Data Center Expert
Schneider Electric
Data Center Expert
7
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Announcements & Events

Request a DDF using the Asset Definition service - learn more
- Find DCE DDF support here
- Find EcoStruxure IT device support here
Looking for documentation?
- Visit the EcoStruxure IT Help Center! Find DCE, ITE, ITA and DCO 8.x documentation and more here

EcoStruxure IT forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

AI-ready infrastructure starts here!

Discover how Schneider Electric is helping IT leaders prepare for the future. In the Gartner® 2025 Hype Cycle, we’re recognized across 7 emerging technologies - including DCIM, Direct-to-Chip Liqu...
EcoStruxure IT icon_circle EcoStruxure IT forum
146 1 0

2025-09-16

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

Facing the AI Challenge in Distributed IT?

As AI reshapes the digital landscape, visibility, resilience, and efficiency are more critical than ever. Schneider Electric’s CTO, Zach Nimboorkar, turned to our own solutions to meet these demand...
EcoStruxure IT icon_circle EcoStruxure IT forum
205 1 1
Latest Reply: cdd

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

EcoStruxure IT Advisor 9.5.2 released

We're excited to announce the release of EcoStruxure IT Advisor 9.5.2! This release is packed with new features and improvements in the web client. Key Highlights Infrastructure tier managemen...
EcoStruxure IT icon_circle EcoStruxure IT forum
444 3 0

2025-07-15

Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT forum
21895 17 8
Latest Reply: JLehr

Anonymous user
Anonymous user

Invalid device credentials and Invalid APC file transfer credentials

How to clear the devices Devices were found but EcoStruxure IT cannot communicate with them using the credentials in the system. and Devices were found but EcoStruxure IT cannot communicate with them u...
EcoStruxure IT icon_circle EcoStruxure IT forum
1315 0 1
Latest Reply: Cory_McDonald

DanielSousa
/html/rank_icons/Ensign.png DanielSousa /html/rank_icons/SE-Employee.png

DCE integration with VMware Aria Automation Orchestrator

Hi team, Customer wants to integrate DCE with VMware Aria Automation Orchestrator. What's the possible solutions and where to find related documentation? Thank you in advance. Best regards, ...
EcoStruxure IT icon_circle EcoStruxure IT forum
876 1 1
Latest Reply: Cory_McDonald

Guadalupe
/html/rank_icons/Crewman.png Guadalupe

Error integrating EMCP 4

Hello! Could you help me? I have integrated an EMCP 4 generator in the DCE, but when the section to see sensors is opened, values appear but when I turn on the equipment the values do not change and fo...
EcoStruxure IT icon_circle EcoStruxure IT forum
990 1 1
Latest Reply: Cory_McDonald

brucep26b
/html/rank_icons/Crewman.png brucep26b

DCE 7.8.1 - Unable to retrieve data from server. Attempting to connect

 Hi Team I received the above error the other evening and could not login into the desktop client either. I had the server rebooted and was able to connect/login. I checked the logs after and I getting...
EcoStruxure IT icon_circle EcoStruxure IT forum
675 0 1
Latest Reply: Cory_McDonald

Solved
jzurera
/html/rank_icons/LtCommander.png jzurera

Ecostruxure IT Expert timeout

Hi team, we have a customer with IT Expert and IT Gateway and it has a lot of alarms of lost network connections with the devices. We would like to increase the timeout in these monitored devices, but ...
EcoStruxure IT icon_circle EcoStruxure IT forum
692 0 1
Latest Reply: Cory_McDonald

RicardoMiranda
/html/rank_icons/Ensign.png RicardoMiranda

Netbotz Wireless Sensor Update Utility

Hola a todos, mucho gusto en saludar!Les comento que en reiteradas oportunidades he intentado actualizar un coordinador NBWC100U (v1.1.1 a v1.1.7) mediante el aplicativo Netbotz Wireless Sensor Update ...
EcoStruxure IT icon_circle EcoStruxure IT forum
789 1 1
Latest Reply: Cory_McDonald

SpicedLemons
SpicedLemons

Trouble with temperature value from SNMP on NetBotz 250

Hello, I am having difficulty getting temperature values from my NetBotz 250 via SNMP Get. I have two NetBotz 250 appliances that I've installed in a couple network closets. I want to poll the temperat...
EcoStruxure IT icon_circle EcoStruxure IT forum
919 1 1
Latest Reply: Cory_McDonald

GaborNovak
/html/rank_icons/Lieutenant_JG.png GaborNovak

AP9631 web card host state meaning

Web card sending the following notification.Host State: DOWNHost State: UP What does it mean regarding to the UPS?Was this earlier the warm start state?
EcoStruxure IT icon_circle EcoStruxure IT forum
1189 1 1
Latest Reply: Cory_McDonald

GaborNovak
/html/rank_icons/Lieutenant_JG.png GaborNovak

NetBotz 250 minimum voltage threshold violation

NetBotz 250 keeps dropping the following errors. This NetBotz 250 is used to monitor the genset dry contacts. The environment temperature is not above 45 degrees. Just one sensor sends this kind of err...
EcoStruxure IT icon_circle EcoStruxure IT forum
1025 0 1
Latest Reply: Cory_McDonald

Anonymous user
Anonymous user

Alarm Device Communication Alert Description The RPDU RackPDU with ide...

The devices do have static/fixed ip addresses. The ip address has not been changed and holds still the original address. We see this global, so not specific one location. Anyone seen this ? Did you sol...
EcoStruxure IT icon_circle EcoStruxure IT forum
1015 0 1
Latest Reply: Cory_McDonald

Slavek_13
Slavek_13 /html/rank_icons/Retired-User.png

Rack Access user credentials - mass configuration with DCE

Hi, We are trying to integrate more than 120 racks with NBRK0250+NBHN1336 inside each with DCE and mass set up user's access rights (no Radius server, only local db). Using APC SNMP Device Configuratio...
EcoStruxure IT icon_circle EcoStruxure IT forum
971 1 1
Latest Reply: Cory_McDonald

  • « Previous
    • 1
    • …
    • 48
    • 49
    • 50
    • …
    • 593
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore