Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

EcoStruxure IT Forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Data Center Expert 3,036
  • Data Center Operation 2,248
  • NetBotz 997
  • IT Expert 389
  • IT Advisor 343
  • DDF 314
  • DCIM Support 307
  • Portal 229
  • Genome 78
  • Asset Advisor 73
  • Tips and ideas 62
  • power monitoring expert 59
  • Building Operations 54
  • IT Design CFD 35
  • Product Feedback 25
  • Features released 6
  • IT Advisor CFD 6
  • Network Management Card 5
  • Training 4
  • DCE 3
  • Datacenter Netbotz & Monitoring 2
  • PowerChute 1
  • timeout 1
  • SSH 1
  • UPS Management Devices & PowerChute Software 1
  • Datacenter UPS 1
  • Help 1
  • Alerts 1
  • Tips and Tricks 1
  • Connected Services Hub (CSH) 1
  • PACIS EcoSui 1
  • 6. Marketplace idea 1
  • Bug fixes 1
  • Fire Prevention 1
  • Advanced view 1
  • SRV ups. single phase easy ups 1
  • Easy UPS SNMP 1
  • Operations & Services 1
  • Power Availability 1
  • Analytics 1
  • Connectivity 1
  • How to 1
  • 5. Product Q&A 1
  • 2. Release info 1
  • Previous
  • 1 of 5
  • Next
Top Experts
User Count
Cory_McDonald
Admiral Cory_McDonald Admiral
127
Jef
Admiral Jef Admiral
111
gsterling
Captain gsterling Captain
71
APC_Steve
Captain APC_Steve Captain
65
View All
Related Products
Thumbnail of EcoStruxure™ IT Expert
Schneider Electric
EcoStruxure™ IT Expert
41
Thumbnail of EcoStruxure IT Design CFD
Schneider Electric
EcoStruxure IT Design CFD
26
Thumbnail of Data Center Expert
Schneider Electric
Data Center Expert
7
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Announcements & Events

Request a DDF using the Asset Definition service - learn more
- Find DCE DDF support here
- Find EcoStruxure IT device support here
Looking for documentation?
- Visit the EcoStruxure IT Help Center! Find DCE, ITE, ITA and DCO 8.x documentation and more here

EcoStruxure IT Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
22396 18 8
Latest Reply: JLehr

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

StruxureOn app: always Not on-site, and on duty and off duty?

Hi all! Explain, please, why in StruxureOn app v. 1.0.19b641 for Android all colleagues have a label Not on-site, regardless of whether they are on duty or off duty: I assumed, that if a colleague i...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1001 0 4
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Not receiving emails correctly

My DCE environment has been chugging along without issue, but recently there have been instances where alarms either didn't happen or were sent out through the wrong notification policy. Anyone else ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1085 0 6
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Display: virtual sensor value

Hi team I need display in DCO the value total of watts measured of a virtual sensor created Is possible to create an meter that only display the value of virtual sensor?. Thanks Norberto ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1045 0 7
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Requesting technical support help

After looking for some minutes I understand I cannot download StruxeWare DCE but that I have to contact technical support to get the software. So I log onto StruxureWare for Data Centers Support and ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1152 0 2
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

I created pages with my web client/account and I wish to copy them to ...

I created pages with my web client/account and I wish to copy them to another account. Can I do that? (CID:120135323)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1004 0 2
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Long delay in sending email

Any idea why it takes long time to get email from DCE? Take a look at an email alert below. It shows that Time Detected at 06/16/2017 04:44:32, Time Returned to Normal at 06/16/2017 04:45:32 and Not...
EcoStruxure IT icon_circle EcoStruxure IT Forum
839 0 3
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

REMOTE USER http://httpd.apache.org/docs/2.2/howto/auth.html FAIL

Hi, I am PHP Developer, I am newbie with DCIM, I want to use openDCIm for my client. But when i am installing it on my server, It was showing me 4 Fail status errors, I got success to resolve 3 out...
EcoStruxure IT icon_circle EcoStruxure IT Forum
944 0 2
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Floor Coordinates (X,Y) in the Export DB

Hi Team, Can you please advise which table in the Internal ETL Export DB would the equipment Floor Coordinates (X,Y) be stored in? Those are available from the Equipment Browser. DCO version 7.5 SP5 ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
866 0 5
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Include info in custom column into email

I created a custom column "Slave Location" for MODBUS device to identify slave device location. The question is how can the email pick up the Slave Location? (CID:120134841)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1127 0 8
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

DCO snyc problem with DCE

I am running DCE 7.4.1 and DCO 8.0.1 which are in connection thru configured external systems in DCO. Here is the settings: The problem is that in DCO I can see alerts which are not present in DCE...
EcoStruxure IT icon_circle EcoStruxure IT Forum
877 0 6
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

PX HID Door re-lock timeout alerts at midnight on DCE

We have a situation where we do not want any alerts from DCE should the doors of a rack be left open. I assumed this would be as easy as just setting the door open alarm in the PXHID controller to d...
EcoStruxure IT icon_circle EcoStruxure IT Forum
864 0 4
Latest Reply: DCIM_Support

  • « Previous
    • 1
    • …
    • 373
    • 374
    • 375
    • …
    • 595
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore