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EcoStruxure IT Forum

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Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
22124 17 8
Latest Reply: JLehr

DCIM_Support
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How do I mass configure APC devices using Data Center Expert?

Note: If you wish to mass configure user settings, please go here. 1) Open the Data Center Expert Desktop Client and log in. 2) Within the Monitoring Perspective (button) select the group that contai...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1083 0 1
Latest Reply: DCIM_Support

DCIM_Support
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Netbotz 355 - Dry Contact

Hi, I'm trying to connect a dry contact cable to Netbotz 355 however it is not visible in advanced view. How do I configure the sensor? Thank You (CID:122691975)
EcoStruxure IT icon_circle EcoStruxure IT Forum
600 0 2
Latest Reply: DCIM_Support

DCIM_Support
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Loss of auxiliary load

Hi I have installed devices such as air extractor and dehumidifier and I want to add it as lost system in the DCO How can I do it? How use I system auxiliar? Thanks Norberto Castillo (CID:12...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1055 0 6
Latest Reply: DCIM_Support

DCIM_Support
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cooling optimize HTTP 503/301 error

Originial DCO version: 8.0.2 Current DCO version: 8.1.0 Cooling Optimize AI Engine: 6.7.4 r05 Issue: After updating DCO 8.0.2 to DCO 8.1.0, we starting seeing an error in the Cooling Optimize AI E...
EcoStruxure IT icon_circle EcoStruxure IT Forum
851 0 3
Latest Reply: DCIM_Support

DCIM_Support
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Work Order Statistics

Is there a way we can capture Work Order Statistics? At the moment we are working on a system of editing the text summary field (merely a description) on work orders so that when the "Work Order Lis...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1246 0 7
Latest Reply: DCIM_Support

Solved
DCIM_Support
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How to add APC UPS devices to DCE?

For some reason I am having issues with discovering APC UPS devices. I have Netbotz devices on the same network that are discoverable without a problem. Is there a special process for discovering the...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1697 0 3
Latest Reply: DCIM_Support

DCIM_Support
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Smartlink A9XMWA20 integration in DCE?

Hello, Did someone add a smartlink gateway A9XMWA20 in DCE 7.4 for reading data from PowerTag A9MEM1520 power meters? I need to do it for monitoring the load of a datacenter with more than 60 circuit...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1015 0 4
Latest Reply: DCIM_Support

DCIM_Support
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Procedure to update the Netbotz Wireless Sensors firmware

Please find the steps to upgrade the Wireless sensors firmware versions. Step 1: Download the wireless firmware File from DCIM support in below link: https://dcimsupport.apc.com/download/attachments...
EcoStruxure IT icon_circle EcoStruxure IT Forum
946 0 1
Latest Reply: DCIM_Support

DCIM_Support
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Problem connecting NetBotz Rack Monitor 570 with DCE

Hi I am having trouble to connect new site NetBotz Rack Monitor 570 with DCE server. When I am trying to add new NetBotz Rack Monitor 570 in Tools > Advance> Advanced view -POST only mode using...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1199 0 6
Latest Reply: DCIM_Support

DCIM_Support
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Netbotz 250 Wireless Sensor Update Utility

Has anyone got this software to successfully update wireless sensors (NBWS100T)? I have tired for hours to update just one of these from it's shipped 1.0.0 version to both 1.0.4 and 1.0.6 and everyti...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1463 0 8
Latest Reply: DCIM_Support

DCIM_Support
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Network Cable Work Order Task - example

Dear Sirs How can I integrate the DCO from a template into an EXCEL file to generate the network cabling work order task? For example of the template: Kind regards (CID:122691431)
EcoStruxure IT icon_circle EcoStruxure IT Forum
697 0 4
Latest Reply: DCIM_Support

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