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EcoStruxure IT Forum

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Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
23138 18 8
Latest Reply: JLehr

Solved
DCIM_Support
Picard DCIM_Support

DCE trend log data received via SOAP call appears old

Hi Team, Asking on behalf of jared reed. DCE is running v7.4.1.5.They tried to upgrade to 7.4.3 but are experiencing issues during upgrade (separaete post on this here: ) Jared asked me the followi...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1057 0 4
Latest Reply: DCIM_Support

DCIM_Support
Picard DCIM_Support

PDU 8853 ping failure

We have several hundred PDU 8853s installed. Monitored with DCE and an over arching 3rd party network management tool constantly pinging device on the network. The data being drawn from this 3rd part...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1726 0 10
Latest Reply: DCIM_Support

Solved
DCIM_Support
Picard DCIM_Support

DCE server upgrade fails

7.4.1.5 upgrade to 7.4.3.26 This upgrade fails every time, simply hangs. We are forced to restore a mirror. (CID:124523207)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1625 0 8
Latest Reply: DCIM_Support

DCIM_Support
Picard DCIM_Support

DCO reset password

How can I reset the password for the apc account used to log into DCO 8.x with either the Java client or the web interface? The only link I found is this one: https://dcimsupport.apc.com/display/pub...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1359 0 6
Latest Reply: DCIM_Support

Solved
DCIM_Support
Picard DCIM_Support

Insight report questions for external SQL data source

Hello Team , We tried to used insight connect to external SQL DB to load some data , in first ,we connect SQL data from insight successfully , when we publish the report format to DCO , there was ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1145 0 6
Latest Reply: DCIM_Support

DCIM_Support
Picard DCIM_Support

Devices do not show sensors with provided DDF

I have an Avtech Environment monitoring system that is indicated as supported, we have loaded the provided DDF and discovered the device on the network but it does not display the sensors. (CID:12452...
EcoStruxure IT icon_circle EcoStruxure IT Forum
970 0 6
Latest Reply: DCIM_Support

Solved
DCIM_Support
Picard DCIM_Support

inverter monitoring

We have a client with the following inverters with ModBus connectivity Victron Inverter with Color Control GX module Outback Inverter with Hub4 module Siemens Sentron ATC 5300 Has anyone been ab...
EcoStruxure IT icon_circle EcoStruxure IT Forum
794 0 2
Latest Reply: DCIM_Support

Solved
DCIM_Support
Picard DCIM_Support

HPE Product are not updated in genome

Guys all HPE Synergy product are not updated in genome can we have the below in next release HPE Synergy 12000 HPE Synergy 620 Gen9 HPE Synergy 680 Gen9 HPE Synergy 480 Gen9 Also we need some HP sw...
EcoStruxure IT icon_circle EcoStruxure IT Forum
962 0 3
Latest Reply: DCIM_Support

DCIM_Support
Picard DCIM_Support

StruxureOn Local Configuration

Guys can we install StruxureOn and connected to the apps directly instead of going to APC cloud also If I have migrate my 1U DCE Appliance to VM Appliance can we install StruxureOn on the same server...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1197 0 6
Latest Reply: DCIM_Support

Solved
DCIM_Support
Picard DCIM_Support

DCO: Changing weight properties on equipment on the floor?

After a floor mount asset (e.g. a rack) is placed on the floor, it's weight property is grayed out. Is there a way to change the weight property of an asset on the floor? (CID:124522439)
EcoStruxure IT icon_circle EcoStruxure IT Forum
738 0 2
Latest Reply: DCIM_Support

Solved
DCIM_Support
Picard DCIM_Support

testdrive.apc.com

Hi guys, I've been trying to access http://testdrive.apc.com for a couple weeks but it's always unreachable. Does anyone know if there is an alternative? Thanks, Aline (CID:124522147)
EcoStruxure IT icon_circle EcoStruxure IT Forum
3587 0 35
Latest Reply: DCIM_Support

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