Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

EcoStruxure IT Forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Data Center Expert 3,032
  • Data Center Operation 2,248
  • NetBotz 997
  • IT Expert 387
  • IT Advisor 342
  • DDF 314
  • DCIM Support 306
  • Portal 229
  • Genome 78
  • Asset Advisor 73
  • Tips and ideas 62
  • power monitoring expert 58
  • Building Operations 54
  • IT Design CFD 35
  • Product Feedback 25
  • Features released 6
  • IT Advisor CFD 6
  • Network Management Card 5
  • Training 4
  • DCE 3
  • Datacenter Netbotz & Monitoring 2
  • PowerChute 1
  • timeout 1
  • SSH 1
  • UPS Management Devices & PowerChute Software 1
  • Datacenter UPS 1
  • Help 1
  • Alerts 1
  • Tips and Tricks 1
  • Connected Services Hub (CSH) 1
  • PACIS EcoSui 1
  • 6. Marketplace idea 1
  • Bug fixes 1
  • Fire Prevention 1
  • Advanced view 1
  • SRV ups. single phase easy ups 1
  • Easy UPS SNMP 1
  • Operations & Services 1
  • Power Availability 1
  • Analytics 1
  • Connectivity 1
  • How to 1
  • 5. Product Q&A 1
  • 2. Release info 1
  • Previous
  • 1 of 5
  • Next
Top Experts
User Count
Cory_McDonald
Admiral Cory_McDonald Admiral
126
Jef
Admiral Jef Admiral
111
gsterling
Captain gsterling Captain
71
APC_Steve
Captain APC_Steve Captain
65
View All
Related Products
Thumbnail of EcoStruxure™ IT Expert
Schneider Electric
EcoStruxure™ IT Expert
40
Thumbnail of EcoStruxure IT Design CFD
Schneider Electric
EcoStruxure IT Design CFD
26
Thumbnail of Data Center Expert
Schneider Electric
Data Center Expert
7
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Announcements & Events

Request a DDF using the Asset Definition service - learn more
- Find DCE DDF support here
- Find EcoStruxure IT device support here
Looking for documentation?
- Visit the EcoStruxure IT Help Center! Find DCE, ITE, ITA and DCO 8.x documentation and more here

EcoStruxure IT Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

AI-ready infrastructure starts here!

Discover how Schneider Electric is helping IT leaders prepare for the future. In the Gartner® 2025 Hype Cycle, we’re recognized across 7 emerging technologies - including DCIM, Direct-to-Chip Liqu...
EcoStruxure IT icon_circle EcoStruxure IT Forum
231 1 0

2025-09-16

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

Facing the AI Challenge in Distributed IT?

As AI reshapes the digital landscape, visibility, resilience, and efficiency are more critical than ever. Schneider Electric’s CTO, Zach Nimboorkar, turned to our own solutions to meet these demand...
EcoStruxure IT icon_circle EcoStruxure IT Forum
310 1 1
Latest Reply: cdd

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

EcoStruxure IT Advisor 9.5.2 released

We're excited to announce the release of EcoStruxure IT Advisor 9.5.2! This release is packed with new features and improvements in the web client. Key Highlights Infrastructure tier managemen...
EcoStruxure IT icon_circle EcoStruxure IT Forum
629 3 0

2025-07-15

Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
22085 17 8
Latest Reply: JLehr

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

DCE backup protocol

What protocol is used for DCE backup? Is it FTP? Any idea if backup works if DCE is behind firewall? (CID:124520350)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1070 0 4
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Will DCO have the option to export rack layout to Visio in future rele...

Not sure if this will be implemented in the future or even considered but I would like to see the ability to export a rack from DCO to Visio (CID:124520058)
EcoStruxure IT icon_circle EcoStruxure IT Forum
869 0 2
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

DCE 7.4.1.5 stopped recording clips and sensor data

DCE 7.4.1.5 stopped recording all camera clips and sensor data over a 24 hour period. No errors were found on NetBotz appliances during the 24 hour period. DCE surveillance and monitoring functions a...
EcoStruxure IT icon_circle EcoStruxure IT Forum
549 0 2
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

ATS - do I have to unplug the unloaded power cord to do a FW up grade

When I start a firmware upgrade it is warning me that I must disconnect the unloaded power cord on a AP7750A ATS or it may cause failure or damage the ATS. (CID:123998813)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1066 0 9
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

where I can download SSL certificate for AP9220?

I have one number of AP92200 which not be able to login due to SSL certificate expired. refer to info I got, I need to update my ISX client to V4.7 than load IsxmCertificates.zip. Where I can downloa...
EcoStruxure IT icon_circle EcoStruxure IT Forum
652 0 2
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

how can change the celsius value in portal its showing in fahrenheit

Hi, how can i get the celsius value in portal its showing in fahrenheit, i don´t find where can config this unit in POrtal i use DCE portlet to show a temperature sensor, but it's show in fahrenheit ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1065 0 2
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

NetBotz250 and spot fluid sensors limitation

Hi Team! I cant find any info about maximum number of NBES0301 sensors can be connected to 250's appliance. Is it still 2 per pod or all 42 sensors can be spot fluid sensor? (CID:123998736)
EcoStruxure IT icon_circle EcoStruxure IT Forum
986 0 9
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

word and byte order in DDF

Hello! We are trying to read a double word from a device and the values keep coming out wrong with the provided DDF. It turns out that the word order is wrong, is it possible to add a line to the DDF...
EcoStruxure IT icon_circle EcoStruxure IT Forum
696 0 2
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

kindly I need structure ware SPO V1.8.1 source

(CID:123998251)
EcoStruxure IT icon_circle EcoStruxure IT Forum
738 0 2
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

One of UPS data in DCE has loss for DCO PUE function

Hi Team , I met a strange issue for DCO PUE function , our DCE monitor many UPSs well and connect to DCO server. When we tried to config the PUE function , only one of UPS which I can not load data t...
EcoStruxure IT icon_circle EcoStruxure IT Forum
676 0 5
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Invalid Configuration Location

Lately, I am intermittently receiving the error message attached to this post... What does it mean? Thanks (CID:123997754)
EcoStruxure IT icon_circle EcoStruxure IT Forum
776 0 2
Latest Reply: DCIM_Support

  • « Previous
    • 1
    • …
    • 356
    • 357
    • 358
    • …
    • 594
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore