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Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

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EcoStruxure IT forum

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Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

AI-ready infrastructure starts here!

Discover how Schneider Electric is helping IT leaders prepare for the future. In the Gartner® 2025 Hype Cycle, we’re recognized across 7 emerging technologies - including DCIM, Direct-to-Chip Liqu...
EcoStruxure IT icon_circle EcoStruxure IT forum
228 1 0

2025-09-16

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

Facing the AI Challenge in Distributed IT?

As AI reshapes the digital landscape, visibility, resilience, and efficiency are more critical than ever. Schneider Electric’s CTO, Zach Nimboorkar, turned to our own solutions to meet these demand...
EcoStruxure IT icon_circle EcoStruxure IT forum
308 1 1
Latest Reply: cdd

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

EcoStruxure IT Advisor 9.5.2 released

We're excited to announce the release of EcoStruxure IT Advisor 9.5.2! This release is packed with new features and improvements in the web client. Key Highlights Infrastructure tier managemen...
EcoStruxure IT icon_circle EcoStruxure IT forum
629 3 0

2025-07-15

Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT forum
22082 17 8
Latest Reply: JLehr

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

DCO client 7.4.5 hung at Starting or Not responding

We where having issues with our server and it was rebooted. After the reboot we were no longer able to login to our DCO client. Any suggestion on how to correct this? (CID:126885582)
EcoStruxure IT icon_circle EcoStruxure IT forum
761 0 4
Latest Reply: DCIM_Support

Solved
DCIM_Support
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netbotz 250 | temperature/humidity sensor dont appear on display.

I instilled a series of netbotz 250 in several backstage APC, the problem is that in some of them the temperature/humidity sensor dont appear on display. what i can do do solve this issue? (CID:12688...
EcoStruxure IT icon_circle EcoStruxure IT forum
2603 0 8
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

What is the difference between SFTWAP94VMACT and AP94VMACT. StruxureWa...

(CID:126885043)
EcoStruxure IT icon_circle EcoStruxure IT forum
713 0 3
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Can you code sign DCE & DCO?

We employ application whitelisting and updating to the latest version is a bit of a process. Can the developer please sign the applications to make updates seamless? (CID:126884983)
EcoStruxure IT icon_circle EcoStruxure IT forum
752 0 6
Latest Reply: DCIM_Support

Solved
DCIM_Support
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Will we have 8.2.1 offline?

I hope so, especially for new ETL DB columns Thanks Ed (CID:126884969)
EcoStruxure IT icon_circle EcoStruxure IT forum
614 0 6
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Slow Device and Sensor

Hi, We are running DCE 7.4.3 and when new devices are added it can take up to 48 hrs for all the devices sensors to appear. Here is an example of a device recently added : This is the same type d...
EcoStruxure IT icon_circle EcoStruxure IT forum
1207 0 10
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

How to configure 355 CAM display screen values

Hi, I can see the rotation of humidity and temperature values on Netboz 355 camera digital screen before but now there is no rotation. How can i change this and get it display with ° C values instead...
EcoStruxure IT icon_circle EcoStruxure IT forum
987 0 3
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

How to clear DCE server Cache

Hi , I have an issue of getting emails to those who left from our Distribution list but still their emails we can see in the alerts. FYI:We have configured our DCE server email address with our DL o...
EcoStruxure IT icon_circle EcoStruxure IT forum
1315 0 7
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Dew Point on 355 Camera showing wrong values

Hi , Can some one assist me to understand the dew point sensor value showed on Netbotz camera value with below Humidity & Temperature. Humidity :40% Temperature :19.5 ° C Dew Point : 5.5 ° C I...
EcoStruxure IT icon_circle EcoStruxure IT forum
848 0 4
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

DCE LICENSE

I have 1 DCE Server . my dce server has 125 node license my question is : if my servers motherboard and HDD or other equipment broken How can i retrieve DCE license for another same server ? -not...
EcoStruxure IT icon_circle EcoStruxure IT forum
1116 0 6
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

NBES0307 smoke sensor question

Hi when will the sensor detects the smoke status? Any threshold pre-configured in the sensor? If so , what’s that? (CID:126883991)
EcoStruxure IT icon_circle EcoStruxure IT forum
1108 0 6
Latest Reply: DCIM_Support

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