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EcoStruxure IT forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

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EcoStruxure IT forum

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Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

AI-ready infrastructure starts here!

Discover how Schneider Electric is helping IT leaders prepare for the future. In the Gartner® 2025 Hype Cycle, we’re recognized across 7 emerging technologies - including DCIM, Direct-to-Chip Liqu...
EcoStruxure IT icon_circle EcoStruxure IT forum
228 1 0

2025-09-16

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

Facing the AI Challenge in Distributed IT?

As AI reshapes the digital landscape, visibility, resilience, and efficiency are more critical than ever. Schneider Electric’s CTO, Zach Nimboorkar, turned to our own solutions to meet these demand...
EcoStruxure IT icon_circle EcoStruxure IT forum
308 1 1
Latest Reply: cdd

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

EcoStruxure IT Advisor 9.5.2 released

We're excited to announce the release of EcoStruxure IT Advisor 9.5.2! This release is packed with new features and improvements in the web client. Key Highlights Infrastructure tier managemen...
EcoStruxure IT icon_circle EcoStruxure IT forum
629 3 0

2025-07-15

Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT forum
22082 17 8
Latest Reply: JLehr

DCIM_Support
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Device Alarm Configuration

Im trying to add the water detection device alarm to a notification policy that has already been created. If i select the device group, i can see that under the Threshold Alarm Configuration tab that...
EcoStruxure IT icon_circle EcoStruxure IT forum
1433 0 12
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

DCE Network over IPSec tunnels from mutiple sites

Hello All, When DCE was initially setup for our Data Center, we did not have APC appliances at our site offices. Since then, we have added multiple UPS and PDU units which will need to communicate wi...
EcoStruxure IT icon_circle EcoStruxure IT forum
874 0 4
Latest Reply: DCIM_Support

Solved
DCIM_Support
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How can I clear alerts in Netbotz 450?

Is there a way to clear alerts manually in Advanced View 4.6.2? Thanks. (CID:134030981)
EcoStruxure IT icon_circle EcoStruxure IT forum
1825 0 5
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Netbotz 450 Event log pages

The manual for the Netbotz 450 says that "The Event Log can hold ten pages of data (with each page limited to 64K of data)." However, on our Netbotz I only seem to be able to see one page (which when...
EcoStruxure IT icon_circle EcoStruxure IT forum
1253 0 8
Latest Reply: DCIM_Support

DCIM_Support
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EcoStruxure IT App Session Timeout - Can it be changed?

(CID:134030881)
EcoStruxure IT icon_circle EcoStruxure IT forum
986 0 7
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

How to I raise the alert threashold for Netbotz 450 offline alerts?

NetBotz 450 shows an offline and online alert that lasted 3 seconds. Can this be raised to "don't alert unless device is offline for more than 30seconds"? I am not seeing where to do this if it is po...
EcoStruxure IT icon_circle EcoStruxure IT forum
648 0 2
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

(NetBotz 450) alert unplugged or malfunctioned across entire org.

So we observer something very odd. At multiple sites on our network in different states we are seeing our head units (NetBotz 450) alert that they have been unplugged or malfunctioned. All the devic...
EcoStruxure IT icon_circle EcoStruxure IT forum
1235 0 7
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Netbotz SMS error in appliance log file

Good day Please assist I am receiving this error "Netbotz daemon.err root: nbPPP[2770]: Missing nbSerialPortDev for nbSerialPort_0" in the appliance log of my Netbotz 500 Wallbotz. It was working p...
EcoStruxure IT icon_circle EcoStruxure IT forum
743 0 3
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Incorrect values for a device (UPS) in EcoStruxure IT

(CID:134030464)
EcoStruxure IT icon_circle EcoStruxure IT forum
2307 0 18
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Netbotz 550 is not showing connected Cameras in Web Interface

Hello, I have installed a Netbotz 550 and successfully connected and setup two Pelco cameras. The cameras are showing fine in DCE surveillance view and advanced view fine. The only thing is that w...
EcoStruxure IT icon_circle EcoStruxure IT forum
1272 0 12
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Device association of Port shared rack PDU

Hello, Our customer has lots of PDU's which connected via port sharing. I discovered all the devices. I can get all the data from all 4 PDU's like in the screenshot below. However, when I try to ass...
EcoStruxure IT icon_circle EcoStruxure IT forum
848 0 3
Latest Reply: DCIM_Support

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