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EcoStruxure IT Forum

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Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
22802 18 8
Latest Reply: JLehr

DCIM_Support
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Sensor pod 150 going offline on Modbus but not showing offline on appl...

Hi, My client is having issues with sensor pods reporting offline consistently. They have a Netbotz 550 solution with 11 sensor pods; some 155s and some 150s, with no additional power supplies. The l...
EcoStruxure IT icon_circle EcoStruxure IT Forum
944 0 3
Latest Reply: DCIM_Support

Solved
DCIM_Support
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ITOptimize Installation and Licensing

Dear Team, We have recently upgraded one of our customers SXW DCO to v.8.2.1. However am not able to see ITOptimize windows setup server application, kindly assist with the download link as I am havi...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1416 0 4
Latest Reply: DCIM_Support

Solved
DCIM_Support
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netbotz SMTP configuration problem

Hello everyone, I have a problem with netbotz SMTP configuration. I configured DCE SMTP and it works fine. However, netbotz configuration doesn't pass the SNMP test. They have the same configuration....
EcoStruxure IT icon_circle EcoStruxure IT Forum
2345 0 6
Latest Reply: DCIM_Support

DCIM_Support
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DCO External System Measurement trending no working

After I identify higher than expected peak power display in the branch circuit in PDU, I have changed the trending setting to its lowest value which is 2 days. However, after 2 days or even 1 week, t...
EcoStruxure IT icon_circle EcoStruxure IT Forum
784 0 2
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

DCO 8.3.2 External Backup Mount issue (CISF)

Hi Team, I am unable to mount the external CISF backup on DCO 8.3.2 The backup mount getting ended with Input/Output error, please suggest a solution for it. Please find the Log files BOX Link:- http...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1465 0 9
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

pm5100 ddf

Hi I was wondering if anyone has the DDF for the PM5100 power meter?? (CID:147195233)
EcoStruxure IT icon_circle EcoStruxure IT Forum
828 0 2
Latest Reply: DCIM_Support

DCIM_Support
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How is the measured power for room in DCO sourced?

When I selected a room in the DCO web client, the power summary display on the right side column showed both the estimated power and measured peak power. Would like to understand where is this measu...
EcoStruxure IT icon_circle EcoStruxure IT Forum
742 0 2
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

DCO keep losing assocation with sensors from DCE ?

Currently running DCE V7.5.0 and DCO 8.2.2, I have recently completed device association of hundreds of current and power sensors from DCE and DCO. DCO operation confirmed association are working by ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1042 0 3
Latest Reply: DCIM_Support

Solved
DCIM_Support
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Problems adding an AD Server

Morning, we are trying to add an authentication server in DCE 7.6 but unable to connect. We are always receiving "Unable to Reach Host". However, we have confirmed the AD server is reacheable by p...
EcoStruxure IT icon_circle EcoStruxure IT Forum
766 0 2
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Netbotz still shows readings even when it is offline

We installed Netbotz and data center expert at our customer and we added temperature portlets in Struxureware Portal as they requested so that they constantly see the temperatures on a dashboard on a...
EcoStruxure IT icon_circle EcoStruxure IT Forum
822 0 2
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Does DCE provide web service to return sensorID for a device?

The current web service can return all the device ID using the "getAllDevices" Request to get the device ID. However, in the ISXCentralSensorService, there is no service request available to get the ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1294 0 4
Latest Reply: DCIM_Support

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