Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

EcoStruxure IT Forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Data Center Expert 3,033
  • Data Center Operation 2,248
  • NetBotz 997
  • IT Expert 387
  • IT Advisor 342
  • DDF 314
  • DCIM Support 306
  • Portal 229
  • Genome 78
  • Asset Advisor 73
  • Tips and ideas 62
  • power monitoring expert 58
  • Building Operations 54
  • IT Design CFD 35
  • Product Feedback 25
  • Features released 6
  • IT Advisor CFD 6
  • Network Management Card 5
  • Training 4
  • DCE 3
  • Datacenter Netbotz & Monitoring 2
  • PowerChute 1
  • timeout 1
  • SSH 1
  • UPS Management Devices & PowerChute Software 1
  • Datacenter UPS 1
  • Help 1
  • Alerts 1
  • Tips and Tricks 1
  • Connected Services Hub (CSH) 1
  • PACIS EcoSui 1
  • 6. Marketplace idea 1
  • Bug fixes 1
  • Fire Prevention 1
  • Advanced view 1
  • SRV ups. single phase easy ups 1
  • Easy UPS SNMP 1
  • Operations & Services 1
  • Power Availability 1
  • Analytics 1
  • Connectivity 1
  • How to 1
  • 5. Product Q&A 1
  • 2. Release info 1
  • Previous
  • 1 of 5
  • Next
Top Experts
User Count
Cory_McDonald
Admiral Cory_McDonald Admiral
126
Jef
Admiral Jef Admiral
111
gsterling
Captain gsterling Captain
71
APC_Steve
Captain APC_Steve Captain
65
View All
Related Products
Thumbnail of EcoStruxure™ IT Expert
Schneider Electric
EcoStruxure™ IT Expert
41
Thumbnail of EcoStruxure IT Design CFD
Schneider Electric
EcoStruxure IT Design CFD
26
Thumbnail of Data Center Expert
Schneider Electric
Data Center Expert
7
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Announcements & Events

Request a DDF using the Asset Definition service - learn more
- Find DCE DDF support here
- Find EcoStruxure IT device support here
Looking for documentation?
- Visit the EcoStruxure IT Help Center! Find DCE, ITE, ITA and DCO 8.x documentation and more here

EcoStruxure IT Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
22130 17 8
Latest Reply: JLehr

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Retrieving Surveillance Clips in DCE

Hi I am having issues retrieving Surveillance Clips from DCE. However when I manage to Retrieve the clips, they are <1 Seconds long. Anyone knows how to resolve this issue so that I can retrieve...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1478 0 5
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Optimize

Hello Optimize has been migrated to a virtual machine, its backup was installed and uploaded, the devices were detected again, it was detected to show power and CPU value, but this data is detected f...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1565 0 10
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Overhead cabling tray or patch panel

Hello, We are trying to mock up an overhead cabling tray and/or mounting kit for a patch panel (attaching to a cable try). We specifically just want to show a vertical u position from the IBM DS8888 ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
971 0 3
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

DCE linked PDU API bug

When I make the following call:http://schemas.xmlsoap.org/soap/envelope/" xmlns:isx="http://www.apc.com/stdws/xsd/ISXCentralSensors-v2" xmlns:isx1="http://www.apc.com/stdws/wsdl/ISXCentralSensors-v2"...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1459 0 6
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Please confirm which domo PTZ pelco models (For interiors) are compati...

Please confirm which domo PTZ pelco models (For interiors) are compatible with Netbotz 450? (CID:146671191)
EcoStruxure IT icon_circle EcoStruxure IT Forum
978 0 2
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

snmp device using wrong ddf

Hi, We have had a new SNMP DDF created for some Airedale chillers, this has been uploaded to the server and displays the sensors as i would expect. The issue i have is we have other Denco chillers on...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2080 0 10
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

API Set for Network Cable Connection

Hello there, Is there an API set to manage network cable connections? We could not find any related APIs on the swagger API Documentation for network cable connection or I missed reading the document...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1132 0 3
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Energy Efficiency Configuration Issues

Hi, I'm facing several issues with the Energy Efficiency configuration as follows: After finalizing the system configuration, scripts, ... etc. I'm getting a very high negative value in the power...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1097 0 4
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

DCE vmware tools not installed

Hello, I have problem with DCE for vmware tools : VMware Tools: Not running, version: {0} More informations : VMware Tools: Operating Status: Running Version2147483647 Version Status: Guest Managed T...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1260 0 3
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

DCE alarm DDF failed after update FW UPS

I update FW UPS symmetra MW after that DCE alarm DDF failed . Symmetra MW FW 25.20 Display FW3.6.3.102_3.6.3.102a DCE Ver 7.5.0 I want to monitor UPS on DCE by SNMP Please ,advise. (CID:146670587)
EcoStruxure IT icon_circle EcoStruxure IT Forum
967 0 2
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

How to remove duplicate sensors Netbotz 355 using Advanced View

We moved a 455 wall monitor to a new location where it is stand alone. Duplicate sensors now show up in the pod list with a (1) behind the name. How do we remove those? (CID:146670579)
EcoStruxure IT icon_circle EcoStruxure IT Forum
662 0 2
Latest Reply: DCIM_Support

  • « Previous
    • 1
    • …
    • 175
    • 176
    • 177
    • …
    • 595
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore