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Request a DDF using the Asset Definition service - learn more
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EcoStruxure IT forum

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Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

AI-ready infrastructure starts here!

Discover how Schneider Electric is helping IT leaders prepare for the future. In the Gartner® 2025 Hype Cycle, we’re recognized across 7 emerging technologies - including DCIM, Direct-to-Chip Liqu...
EcoStruxure IT icon_circle EcoStruxure IT forum
220 1 0

2025-09-16

Informational
JLehr
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Facing the AI Challenge in Distributed IT?

As AI reshapes the digital landscape, visibility, resilience, and efficiency are more critical than ever. Schneider Electric’s CTO, Zach Nimboorkar, turned to our own solutions to meet these demand...
EcoStruxure IT icon_circle EcoStruxure IT forum
301 1 1
Latest Reply: cdd

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

EcoStruxure IT Advisor 9.5.2 released

We're excited to announce the release of EcoStruxure IT Advisor 9.5.2! This release is packed with new features and improvements in the web client. Key Highlights Infrastructure tier managemen...
EcoStruxure IT icon_circle EcoStruxure IT forum
607 3 0

2025-07-15

Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT forum
22063 17 8
Latest Reply: JLehr

Solved
DCIM_Support
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Change power unit on DDF of powermeter

I have many ABB M2M powermeter. But on DCE it display apparent power as VA, I want to change this into to kVA on DDF file but it not working, empty unit on DCE. The same as other power as kW or kVAR....
EcoStruxure IT icon_circle EcoStruxure IT forum
1027 0 3
Latest Reply: DCIM_Support

DCIM_Support
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NetBotz 750 unsupported firmware

I have a customer with one Netbotz 750 running on 5.2 firmware, however the "unsupported firmware" alarm is showing up on DCE 7.7.1 Wasn't this firmware version supposed to fix that? (CID:152078016)
EcoStruxure IT icon_circle EcoStruxure IT forum
806 0 2
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

DDF

Where to send corrected ddf file? (CID:152077900)
EcoStruxure IT icon_circle EcoStruxure IT forum
876 0 2
Latest Reply: DCIM_Support

DCIM_Support
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3 Phase to Single Phase Modelling

Hi, Does someone know how the best way to model a single phase rack pdu such as an AP8853 from an individual breaker on a 3 phase room pdu? This environment is in the UK, so the room PDU takes a 41...
EcoStruxure IT icon_circle EcoStruxure IT forum
1941 0 6
Latest Reply: DCIM_Support

Solved
DCIM_Support
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This model has extended power information from genome library

When I try to edit the power properties of the rack PDU APC AP8853 (either in the Genomes or after having added it in my data center), the following information message appears and the system won't l...
EcoStruxure IT icon_circle EcoStruxure IT forum
1686 0 2
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

How to merge 2 DCOs projects

Hi all, in phased projects, one site per phase, once one site DCO is delivered to the customer, the start working with it, adding, removing items, etc... But we need to build other sites separate...
EcoStruxure IT icon_circle EcoStruxure IT forum
1012 0 2
Latest Reply: DCIM_Support

Solved
DCIM_Support
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Where is locate the backup option (and others) in dco 8.3.2???

Hello community, Your help please... I have my production server 8.2.7 connected to a DCE using external systems and the DCE configuration, also, it´s connected to a RFCode server using special conne...
EcoStruxure IT icon_circle EcoStruxure IT forum
997 0 3
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

How do I view the DDF associated with a specific non-apc SNMP device?

The DDF catalog does not contain specific hardware that I am using, despite requests as far back as 2 years ago. Example : Eaton 9395 UPS There are several other Eaton DDFs that the system could be u...
EcoStruxure IT icon_circle EcoStruxure IT forum
2104 0 10
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

how to get "label" column back in DCE...

I somehow lost view of the "label" column in my device display in DCE. I didn't intentionally delete it, and I can't find the obvious, "VIEW" menu that allows me to select the available columns.. I'...
EcoStruxure IT icon_circle EcoStruxure IT forum
781 0 3
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

DCO web client snapped while downloading backup image

Shortly after download started, the web client got error as displayed in the attached screenshot. we were able to download the backup image when the size was smaller, about 400M, but now the size is...
EcoStruxure IT icon_circle EcoStruxure IT forum
1366 0 8
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Dco Barcode Scanner

Hi All is it possible to implement, when we use a Barcode Scanner, bypass default Enter after we flashed the code? i don't want to change the Scanner configurationthanks (CID:152077545)
EcoStruxure IT icon_circle EcoStruxure IT forum
662 0 1
Latest Reply: DCIM_Support

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