Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

EcoStruxure IT Forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Data Center Expert 3,040
  • Data Center Operation 2,248
  • NetBotz 998
  • IT Expert 389
  • IT Advisor 343
  • DDF 314
  • DCIM Support 307
  • Portal 229
  • Genome 78
  • Asset Advisor 73
  • Tips and ideas 62
  • power monitoring expert 58
  • Building Operations 54
  • IT Design CFD 35
  • Product Feedback 25
  • Features released 6
  • Network Management Card 6
  • IT Advisor CFD 6
  • Training 4
  • DCE 3
  • Datacenter Netbotz & Monitoring 2
  • SSH 1
  • Power Availability 1
  • timeout 1
  • UPS Management Devices & PowerChute Software 1
  • Datacenter UPS 1
  • PowerChute 1
  • SMARTCONNECT 1
  • Alerts 1
  • Tips and Tricks 1
  • Connected Services Hub (CSH) 1
  • PACIS EcoSui 1
  • Bug fixes 1
  • Fire Prevention 1
  • Advanced view 1
  • SRV ups. single phase easy ups 1
  • Easy UPS SNMP 1
  • Operations & Services 1
  • Connectivity 1
  • 2. Release info 1
  • 6. Marketplace idea 1
  • 5. Product Q&A 1
  • How to 1
  • Analytics 1
  • Help 1
  • Previous
  • 1 of 5
  • Next
Top Experts
User Count
Cory_McDonald
Admiral Cory_McDonald Admiral
129
Jef
Admiral Jef Admiral
111
gsterling
Captain gsterling Captain
72
View All
Related Products
Thumbnail of EcoStruxure™ IT Expert
Schneider Electric
EcoStruxure™ IT Expert
41
Thumbnail of EcoStruxure IT Design CFD
Schneider Electric
EcoStruxure IT Design CFD
26
Thumbnail of Data Center Expert
Schneider Electric
Data Center Expert
7
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Announcements & Events

Request a DDF using the Asset Definition service - learn more
- Find DCE DDF support here
- Find EcoStruxure IT device support here
Looking for documentation?
- Visit the EcoStruxure IT Help Center! Find DCE, ITE, ITA and DCO 8.x documentation and more here

EcoStruxure IT Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
22811 18 8
Latest Reply: JLehr

Frans_de_Groot
/html/rank_icons/Ensign.png Frans_de_Groot /html/rank_icons/SE-Employee.png

does the EcoStruxure IT Expert already have a DDF for the Eaton 9390

Customer has a Eaton 9390 UPS but if i look at EcoStruxure IT Expert i get strange values. Is the right DDF already in the gateway ?? gateway is version 1.9.
EcoStruxure IT icon_circle EcoStruxure IT Forum
1268 0 1
Latest Reply: JLehr

Solved
Anonymous user
Anonymous user

Help with Remaining Capacity Power values not showing on ITA

Hi All, After spending days searching for a solution, I am writing here for help. I am a newbie with the ITA and have an issue with the remaining capacity of my newly installed racks in the data center...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1817 0 4
Latest Reply: Jef

Anonymous user
Anonymous user

Upgrade DCO from 7.4.5

I got the procedure for upgrade from DCO 7.4.5 to latest DCO. I was also recommended about ITA. Can someone help in understanding what are the differences from DCO to ITA?
EcoStruxure IT icon_circle EcoStruxure IT Forum
920 0 1
Latest Reply: Jef

StephenWong
/html/rank_icons/Ensign.png StephenWong /html/rank_icons/SE-Employee.png

ITA offline demo Issue

Dear, I want to install the ITA offline demo, but I don't know why I can't enter the demo page when I run it. This is the ITA offline demo v9.1.4 And this is the ITA offline demo v9.0.6 Can...
EcoStruxure IT icon_circle EcoStruxure IT Forum
4356 0 9
Latest Reply: tjlaw

Anonymous user
Anonymous user

ACRC502 and ACRC602

Can i add ACRC602 to an existing ACRC502 hot aisle group?
EcoStruxure IT icon_circle EcoStruxure IT Forum
1750 0 3
Latest Reply: Jef

SJ_Datacom
/html/rank_icons/Crewman.png SJ_Datacom

Netbotz (NB250) and Metered PDU's (RPDU2G) Firmware Catalog 6.9.6

I downloaded the latest copy of the DCE Device Firmware Catalog File as per normal from the APC website. https://www.apc.com/shop/us/en/products/DCE-Device-Firmware-Catalog-File/P-SFSWCDFCF This advise...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1907 1 1
Latest Reply: SJ_Datacom

Anonymous user
Anonymous user

Can a PDU be rotated?

I want the ability to rotate the PDU so that the inlet power is from the underfloor. Is that possible?
EcoStruxure IT icon_circle EcoStruxure IT Forum
1446 0 3
Latest Reply: Jef

GaborNovak
/html/rank_icons/Lieutenant_JG.png GaborNovak

DCE home page scatter plot display

A customer has two NetBotz 570 which are connected to the DCE server. The webserver home screen is set up to show the two NetBotz temperature sensors. The problem is that one of them shows always the l...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1549 0 2
Latest Reply: JohnBT

Deltr0nz
Deltr0nz

Adding authentication AD Server 2016 or newer fails

I am running StruxureWare Data Center Expert 7.5.0 and am unable to connect it to AD. Every time I try I get a Bind error. Does anyone have any luck with getting this to work?
EcoStruxure IT icon_circle EcoStruxure IT Forum
1043 0 1
Latest Reply: JLehr

Mike-Sutton
/html/rank_icons/Lieutenant.png Mike-Sutton

NetBotz 750 and DCE issue with DDF

Hi I know this issue has raised its head before i have tried the solutions... I have an issue where on a private network no firewall and a basic unmanaged network switch i am getting the DDF failure er...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1367 0 1
Latest Reply: JLehr

NF-London
/html/rank_icons/Ensign.png NF-London

Uploading Network connectivity

Hello, When we first installed DCO 5 years ago there was no facility to update cabling information using csv or xls files after the initial established system installation. In other words to add ano...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2874 0 8
Latest Reply: gsterling

  • « Previous
    • 1
    • …
    • 114
    • 115
    • 116
    • …
    • 596
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore