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Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

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EcoStruxure IT forum

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Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

AI-ready infrastructure starts here!

Discover how Schneider Electric is helping IT leaders prepare for the future. In the Gartner® 2025 Hype Cycle, we’re recognized across 7 emerging technologies - including DCIM, Direct-to-Chip Liqu...
EcoStruxure IT icon_circle EcoStruxure IT forum
184 1 0

2025-09-16

Informational
JLehr
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Facing the AI Challenge in Distributed IT?

As AI reshapes the digital landscape, visibility, resilience, and efficiency are more critical than ever. Schneider Electric’s CTO, Zach Nimboorkar, turned to our own solutions to meet these demand...
EcoStruxure IT icon_circle EcoStruxure IT forum
248 1 1
Latest Reply: cdd

Informational
JLehr
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EcoStruxure IT Advisor 9.5.2 released

We're excited to announce the release of EcoStruxure IT Advisor 9.5.2! This release is packed with new features and improvements in the web client. Key Highlights Infrastructure tier managemen...
EcoStruxure IT icon_circle EcoStruxure IT forum
527 3 0

2025-07-15

Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT forum
21982 17 8
Latest Reply: JLehr

Solved
sesa157186_brid
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NB250 rack access control by third-party system

Hi Team , Our customer would like use third-party system to integrate NB250 rack access control . I saw SNMP and modbus map have no relate control point , is it work by telnet ? Any documentation...
EcoStruxure IT icon_circle EcoStruxure IT forum
1444 0 3
Latest Reply: Anonymous user

Anonymous user
Anonymous user

Metered Rack PDU

Is there a way for me to configure my Metered Rack PDU power to send a shutdown command to a device (like a Windows server) that is plugged in to one of the outlets? I have EcoStruxure IT Gateway with ...
EcoStruxure IT icon_circle EcoStruxure IT forum
926 0 1
Latest Reply: Jef

sesa328748_brid
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How to discovery Uniflair Ceiling Mounted Split Room Cooling (Modbus) ...

Hi All, Please advise me which is the correct one to choose type, vendor, family for modbus discovery the Uniflair Ceiling Mounted Split Room Cooling in EcoStruxrue IT Gateway. BR, Nathawat
EcoStruxure IT icon_circle EcoStruxure IT forum
1582 0 1
Latest Reply: JLehr

sesa157186_brid
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DCE didn't have any clips after upgrade NB750 to 5.2.4

Hi Team , Before upgrade netbotz firmware , we used DCE (7.7.1)monitor NB750 (5.2.3) and DCE can capture clips when camera detect motion . After upgrade to 5.2.4 , NB750 still under DCE's monitor a...
EcoStruxure IT icon_circle EcoStruxure IT forum
1078 0 1
Latest Reply: JLehr

Gianluca
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SendGrid - NMC Card Error

Hi All anyone is using SendGrid? https://sendgrid.com/docs/for-developers/sending-email/integrating-with-the-smtp-api/ im trying to configure NMC 3 and 4 im getting this error when i send a test ...
EcoStruxure IT icon_circle EcoStruxure IT forum
1218 0 1
Latest Reply: JLehr

Gabi
/html/rank_icons/Lieutenant.png Gabi

battery temperature Symmetra PX500

Hi, seems like on symmetra px500 DCE reading only the highest temperature value and not realtime temperature of batteries since value can increase for couple of minutes I think it is better to read re...
EcoStruxure IT icon_circle EcoStruxure IT forum
1422 0 1
Latest Reply: JLehr

jvangilder
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ITA CFD Solve Requests Failing

We apologize for the disruption of service. At the moment, all solve attempts result in the error below. We are working on the issue and hope to have normal service restored very soon.
EcoStruxure IT icon_circle EcoStruxure IT forum
639 0 1
Latest Reply: jvangilder

Solved
TonKei
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ITA and Netbotz 750

Hi Team I have a customer who is looking for a Netbotz 750 genome for his ITA 9.1.4. I've put up a 9.1.7, and in the genome library I am not finding any of the latest gen Netbotz units Pleas...
EcoStruxure IT icon_circle EcoStruxure IT forum
969 0 1
Latest Reply: gsterling

Anonymous user
Anonymous user

No readings from Netbotz 550 internal sensor pod

Hello to everyone! I would like to, please, have some of your help about the situation that I presently have with my netbotz 550: Everything was working fine, but we had to move from one building to an...
EcoStruxure IT icon_circle EcoStruxure IT forum
2181 0 9
Latest Reply: Anonymous user

Anonymous user
Anonymous user

NetBotz 320e firmware (need tftpCobra262.zip)

Hi! I have an issue with NetBotz 320E as described here: https://forums.apc.com/spaces/11/netbotz-struxureware-hardware-software/forums/general/4861/netbotz-420e-where-is-the-firmware-download#post3482...
EcoStruxure IT icon_circle EcoStruxure IT forum
843 1 0

2021-04-22

Mike-Sutton
/html/rank_icons/Lieutenant.png Mike-Sutton

NetBotz 750 Giving false alerts in DCE

HiI Have a Botz 750 latest fw conected to a DCE latest fw the 750 is all good no alarms but the DCE is reporting loss of communication with 2 of the 3 wireless sensors conected to it. But Right click, ...
EcoStruxure IT icon_circle EcoStruxure IT forum
730 0 0

2021-04-21

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