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Posted: 2020-07-03 05:50 PM . Last Modified: 2024-04-08 12:04 AM
Hi,
I was trying to install Advanced View 4.5.4 - which I have already successfully installed in both my work & home laptops - in a client's HP laptop running Windows 10 earlier today, but it kept on asking for admin rights to install in the C: drive, which is weird coz he IS the admin & was logged in as admin. We even downloaded version 4.6 but still no luck.Anyone know where I could be going wrong??
Peter
(CID:122689430)
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Posted: 2020-07-03 05:50 PM . Last Modified: 2024-04-08 12:04 AM
Hi Peter,
Is your client's user info actually on the C: drive or is it on a network drive. I've seen instances where the user folder is stored on the network and the install won't run because the user may be admin locally but not on the network share where his info resides.
Have you tried right clicking the file and specifically choosing to run as administrator?
You mentioned being able to install on your home and work laptop, I'm assuming this is relevant because they're both Windows 10 as well? 10 is supported and should work.
Thanks,
Steve
(CID:122689894)
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Posted: 2020-07-03 05:50 PM . Last Modified: 2024-04-08 12:04 AM
Hi Peter,
Is your client's user info actually on the C: drive or is it on a network drive. I've seen instances where the user folder is stored on the network and the install won't run because the user may be admin locally but not on the network share where his info resides.
Have you tried right clicking the file and specifically choosing to run as administrator?
You mentioned being able to install on your home and work laptop, I'm assuming this is relevant because they're both Windows 10 as well? 10 is supported and should work.
Thanks,
Steve
(CID:122689894)
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Posted: 2020-07-03 05:51 PM . Last Modified: 2024-04-08 12:03 AM
Thanks, running specifically as admin worked!
Regards,
Peter
(CID:122691379)
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Posted: 2020-07-03 05:51 PM . Last Modified: 2023-10-22 03:13 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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