EcoStruxure IT forum
Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: 2020-07-03 07:38 AM . Last Modified: 2024-04-08 04:07 AM
Dear Team,
Kindly, do we have ddf files for DCE which will enable me monitor the below Liebert unit.
Can I also have the same ddf files for NetBotz using the NetBotz Device monitoring lincese inorder to have sharing of sensors.
Thank you.
Regards,
Felix.
(CID:110004152)
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Posted: 2020-07-03 07:38 AM . Last Modified: 2024-04-08 04:07 AM
Hi Felix,
DDF requests can be posted to "DEVICE SUPPORT" team:
https://dcimsupport.apc.com/devices
Kind regards
(CID:110004159)
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Posted: 2020-07-03 07:38 AM . Last Modified: 2024-04-08 04:07 AM
Hi Felix,
DDF requests can be posted to "DEVICE SUPPORT" team:
https://dcimsupport.apc.com/devices
Kind regards
(CID:110004159)
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Posted: 2020-07-03 07:39 AM . Last Modified: 2024-04-08 04:07 AM
Hi Felix, They're not making the DDFs for NetBotz currently. I am letting product management know that these requests are coming in though so there may be something going forward. Steve
(CID:110004441)
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Posted: 2020-07-03 07:39 AM . Last Modified: 2024-04-08 04:07 AM
Hi Felix, Looks we do not already have a direct DDF for the said model in our repository. I would like to know if its and SNMP or MODBUS supported device . To request a DDF we need following things. For SNMP DDF, -Walk file of the device, which can be generated by running the SNMP walk script which can be downloaded at the following link. http://www.apc.com/support/index?page=content&country=ITB〈=EN&locale=en_US&id=FA158391 -MIB file for the Device -Filled SNMP request form (attached) For MODBUS DDF -Register Map of the Device -Filled Modbus Request form(attached) With the above information you can raise a request for a new DDF at https://dcimsupport.apc.com/devices Thanks and Regards, Mohan Gowda
(CID:110004816)
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Posted: 2020-07-03 07:39 AM . Last Modified: 2023-10-22 02:56 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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