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replace netbotz 500 with netbotz 570

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replace netbotz 500 with netbotz 570

This question was originally posted on DCIM Support by Gary van den Berg on 2016-11-03


I have a customer who wants to swap out a Netbotz 500 unit for the Netbotz 570? Is this an easy swap out and do the configs on 500 model compatible with Netbotz 570? Or is it a complete new configuration?

Thanks 

(CID:110004238)


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Re: replace netbotz 500 with netbotz 570

This answer was originally posted on DCIM Support by Steven Marchetti on 2016-11-03


Hi Gary,

 

The 570 will work with the older camera and sensor pods. If you have sensors plugged into the 500's docked pod, you may want to un-dock it and connect it to the 570 via USB as the older sensors can't directly connect to the 570, the need the sensor pod.

 

You can not take a backup (configuration) from one NetBotz appliance and import it to another. As noted in k-base FA176136, the sensor and pod IDs are dynamic so the config can not associate the sensors. You'll have to manually configure the 570.

 

Steve

 

(CID:110004240)

See Answer In Context

4 Replies 4
DCIM_Support
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348

Re: replace netbotz 500 with netbotz 570

This answer was originally posted on DCIM Support by Steven Marchetti on 2016-11-03


Hi Gary,

 

The 570 will work with the older camera and sensor pods. If you have sensors plugged into the 500's docked pod, you may want to un-dock it and connect it to the 570 via USB as the older sensors can't directly connect to the 570, the need the sensor pod.

 

You can not take a backup (configuration) from one NetBotz appliance and import it to another. As noted in k-base FA176136, the sensor and pod IDs are dynamic so the config can not associate the sensors. You'll have to manually configure the 570.

 

Steve

 

(CID:110004240)

DCIM_Support
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347

Re: replace netbotz 500 with netbotz 570

This comment was originally posted on DCIM Support by Gary van den Berg on 2016-11-04


Thank you for feed back Steven

(CID:110004338)

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Re: replace netbotz 500 with netbotz 570

This comment was originally posted on DCIM Support by Matthew Wren on 2018-11-23


Hi Steve,

Dow this still apply if we keep that same other Netbotz 150 and sensors all with the same OID in the configuration??

 

Matthew

(CID:136645326)

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